What users are saying about
Nintex Process Platform
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Top Rated
361 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 361 reviews and ratings
202 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 202 reviews and ratings
Feature Set Ratings
- Nintex Process Platform ranks higher in 2 feature sets: Collaboration, Content Management Capabilties
- Pega Platform ranks higher in 2 feature sets: Reporting & Analytics, Process Engine
Reporting & Analytics
7.4
Nintex Process Platform
74%

8.3
Pega Platform
83%
Pega Platform ranks higher in 3/3 features
Pega Platform ranks higher in 3/3 features
Dashboards
7.4
74%
118 Ratings

8.9
89%
61 Ratings
Standard reports
7.5
75%
123 Ratings

8.0
80%
61 Ratings
Custom reports
7.5
75%
110 Ratings

8.0
80%
60 Ratings
Process Engine
7.6
Nintex Process Platform
76%

8.3
Pega Platform
83%
Pega Platform ranks higher in 5/8 features
Pega Platform ranks higher in 5/8 features
Process designer
8.7
87%
165 Ratings

8.5
85%
63 Ratings
Process simulation
5.0
50%
12 Ratings

9.0
90%
55 Ratings
Business rules engine
8.0
80%
148 Ratings

9.0
90%
63 Ratings
SOA support
7.6
76%
135 Ratings

7.0
70%
49 Ratings
Process player
8.5
85%
12 Ratings

8.5
85%
47 Ratings
Support for modeling languages
6.0
60%
5 Ratings

5.4
54%
6 Ratings
Form builder
8.7
87%
168 Ratings

9.0
90%
58 Ratings
Model execution
8.2
82%
137 Ratings

9.5
95%
54 Ratings
Collaboration
9.0
Nintex Process Platform
90%

8.0
Pega Platform
80%
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Social collaboration tools
9.0
90%
8 Ratings

8.0
80%
49 Ratings
Content Management Capabilties
10.0
Nintex Process Platform
100%

4.4
Pega Platform
44%
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Content management
10.0
100%
11 Ratings

4.4
44%
9 Ratings
Attribute Ratings
- Nintex Process Platform is rated higher in 1 area: Online Training
- Pega Platform is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
- Nintex Process Platform and Pega Platform are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Nintex Process Platform
87%
205 Ratings

8.7
Pega Platform
87%
72 Ratings
Likelihood to Renew
7.7
Nintex Process Platform
77%
22 Ratings

10.0
Pega Platform
100%
7 Ratings
Usability
8.1
Nintex Process Platform
81%
13 Ratings

9.0
Pega Platform
90%
1 Rating
Availability
8.8
Nintex Process Platform
88%
11 Ratings

Pega Platform
N/A
0 Ratings
Performance
9.4
Nintex Process Platform
94%
7 Ratings

Pega Platform
N/A
0 Ratings
Support Rating
9.0
Nintex Process Platform
90%
25 Ratings

9.7
Pega Platform
97%
13 Ratings
In-Person Training
7.0
Nintex Process Platform
70%
1 Rating

Pega Platform
N/A
0 Ratings
Online Training
8.9
Nintex Process Platform
89%
2 Ratings

8.0
Pega Platform
80%
1 Rating
Implementation Rating
8.4
Nintex Process Platform
84%
17 Ratings

10.0
Pega Platform
100%
1 Rating
Product Scalability
9.7
Nintex Process Platform
97%
3 Ratings

Pega Platform
N/A
0 Ratings
Likelihood to Recommend
Nintex Process Platform
If you have any process that you do routinely that follow the same basic steps, you can and should use Nintex Process Platform. It really helps you flush out processes, even ones you have had for years. Doing this allows you to streamline those processes and free your time up. It can save your Inbox as well by allowing direct communication to clients or co-workers, without the back and forth or repeats of the same email.
Senior Information Technology Security Analyst
UVA HealthHospital & Health Care, 10,001+ employees
Pega Platform
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesPros
Nintex Process Platform
- Process mapping and designing of models, which perfectly issues an outline for swift actions.
- Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
- Automation of several actions, more so those with routine requirements and daily commitments.
Digital Specialist
Frost BankBanking, 1001-5000 employees
Pega Platform
- Quick development time. Much of the Pega "rules" are easy to configure and implement.
- Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
- Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.

Verified User
Employee in Information Technology
Information Technology & Services Company, 51-200 employeesCons
Nintex Process Platform
- Difficult to fix flows that are in process (such as re-assigning a task for someone that is OOO or has left the company).
- Nintex support team does not have resolution SLAs (only acknowledgment SLAs). Occasionally this has led to key issues taking weeks to resolve.
- The number of integrations available is impressive, however, sometimes key methods are not available within an integration. This has been improving significantly in the past 2 years as the platform has matured.
Technology Services Director
Ategrity Specialty Insurance CompanyInsurance, 51-200 employees
Pega Platform
- Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
- If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
- Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 10,001+ employeesPricing Details
Nintex Process Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$910 per month
Nintex Process Platform Editions & Modules
Edition
Nintex Promapp® Standard | $9551 |
---|---|
Nintex Promapp® Enterprise | $1,4051 |
Nintex Workflow Standard | $9101 |
Nintex Workflow Enterprise (Includes RPA) | $1,4001 |
Nintex RPA Standard | $902 |
Nintex RPA Enterprise (Includes Workflow) | $1403 |
Nintex AssureSign® | $24 |
Nintex Drawloop DocGen® | $205 |
K2 Software | $2,0006 |
- per month
- per month per user
- per month per Workflow/Botflow
- per envelope
- per month per user
- per month
Additional Pricing Details
—Pega Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$90 Per User Per Month
Pega Platform Editions & Modules
Edition
Starter | $90.001 |
---|
- Per User Per Month
Additional Pricing Details
—Likelihood to Renew
Nintex Process Platform
Nintex Process Platform 7.7
Based on 22 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
IT application engineer
NikogroupElectrical/Electronic Manufacturing, 501-1000 employees
Pega Platform
Pega Platform 10.0
Based on 7 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

Verified User
Vice-President in Information Technology
Insurance Company, 1001-5000 employeesUsability
Nintex Process Platform
Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
Pega Platform
Pega Platform 9.0
Based on 1 answer
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesReliability and Availability
Nintex Process Platform
Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesPega Platform
No score
No answers yet
No answers on this topic
Performance
Nintex Process Platform
Nintex Process Platform 9.4
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Manager
Microexcel IncHuman Resources, 201-500 employees
Pega Platform
No score
No answers yet
No answers on this topic
Support Rating
Nintex Process Platform
Nintex Process Platform 9.0
Based on 25 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.

Verified User
Analyst in Information Technology
1001-5000 employeesPega Platform
Pega Platform 9.7
Based on 13 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

Verified User
Manager in Customer Service
Financial Services Company, 5001-10,000 employeesIn-Person Training
Nintex Process Platform
Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Manager
Microexcel IncHuman Resources, 201-500 employees
Pega Platform
No score
No answers yet
No answers on this topic
Online Training
Nintex Process Platform
Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Sr. Web Developer
MWAInsurance, 201-500 employees
Pega Platform
Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.

Verified User
Team Lead in Information Technology
Insurance Company, 1001-5000 employeesImplementation Rating
Nintex Process Platform
Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
First Delivery Supervisor
ConocoPhillipsOil & Energy, 10,001+ employees
Pega Platform
Pega Platform 10.0
Based on 1 answer
Implementation is totally depend up on the requirement

Verified User
Professional in Information Technology
Information Technology & Services Company, 501-1000 employeesAlternatives Considered
Nintex Process Platform
Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.

Verified User
General Manager in Other
Entertainment Company, 51-200 employeesPega Platform
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.

Verified User
Program Manager in Professional Services
Computer Software Company, 10,001+ employeesScalability
Nintex Process Platform
Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesPega Platform
No score
No answers yet
No answers on this topic
Return on Investment
Nintex Process Platform
- Implementation is straightforward for the IT team, but the costs of cloud service can be very expensive.
- Easy integration with SharePoint, SAP, Salesforce positively increases ROI.
- Our migration to the cloud was expensive, but it was the best decision for growth and the bottom line.
IT Network Support Technician
HD SupplyWholesale, 5001-10,000 employees
Pega Platform
- For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
- We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
- Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users

Verified User
Consultant in Information Technology
Information Technology and Services Company, 10,001+ employees