NoMachine Enterprise Desktop vs. TeamViewer

If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.

Incentivized

It is very appropriate for remote collaboration whereby as a designer, it helps with connecting with colleagues from any place. This has enabled us to brainstorm issues that seem critical and difficult for an individual. Remote collaboration has also helped in making critical decisions from the data-driven insights provided by TeamViewer's reporting and analytics feature. This feature helps in identifying a pressing issue, troubleshoots application at the same time optimize resources. The two features have ensured that we discuss areas that require improvement in real time and come up with the right solution.

Incentivized

• Secure connection
• Fast response over internet
• Really look like you are sitting in front of the machine you are connecting.

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• Keyboard mapping between client and host is often screwed up.
• Cut and paste between client and host is not convenient
• Would be nice if there was a function of simple file transfer between client and host

Incentivized

• The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
• Pricing tier for small teams can be improved.
• Live subtitles for audio from remote device can be implemented.

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

Incentivized

Always available if setup correctly.

Incentivized

The application is built on VNC which is a very stable technology.

I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good

Incentivized

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

Installation and configuration of the TeamViewer does not pose a huge problem and we were able to install the software in our network within one week. Helping staff was organized in the form of training sessions to understand the different aspects that it offers and because of its rich graphical user interface, adoption was easy.

Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.

Incentivized

AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• It makes the access to server much easier and convenient
• Connection is very stable, which makes works very efficient
• I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
• No negative impact

Incentivized

We started seeing benefits from TeamViewer within the first 3 months. Initially we saw immediate savings reducing travel time and costs for support visits. Within the first quarter, we’d already cut travel-related expenses by around 15-20%, which quickly added up. As the team became more familiar with the software and we streamlined our processes, the time savings from faster issue resolution grew, further improving our ROI.

• It has really reduces travel cost. Saved us approximately 30% on travel expense by handling most tasks remotely instead of sending technicians on site.
• We are able to resolve issues way faster within minutes.
• Faster service delivery has contributed to better client retention and stronger relationships.

Incentivized