What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2089 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

TeamViewer

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2089 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • TeamViewer ranks higher in 1 feature set: Remote Administration

Remote Administration

8.0

NoMachine Enterprise Desktop

80%
8.2

TeamViewer

82%
TeamViewer ranks higher in 14/14 features

Screen sharing

8.0
80%
1 Rating
9.1
91%
280 Ratings

Over-the-Internet remote session

8.0
80%
1 Rating
8.9
89%
276 Ratings

Remote management of servers & workstations

8.0
80%
1 Rating
8.4
84%
235 Ratings

Remote Active Directory® management

8.0
80%
1 Rating
8.4
84%
80 Ratings

Monitoring and Alerts

8.0
80%
1 Rating
8.1
81%
102 Ratings

Multi-platform remote control

8.0
80%
1 Rating
8.4
84%
217 Ratings

File transfer

N/A
0 Ratings
8.2
82%
265 Ratings

Instant message

N/A
0 Ratings
7.8
78%
245 Ratings

Secure remote access with Smart Card authentication

N/A
0 Ratings
8.2
82%
71 Ratings

Access to sleeping/powered-off computers

N/A
0 Ratings
7.3
73%
183 Ratings

Initiate remote control from mobile

N/A
0 Ratings
8.1
81%
225 Ratings

Centralized management dashboard

N/A
0 Ratings
7.8
78%
177 Ratings

Session record

N/A
0 Ratings
8.0
80%
174 Ratings

Annotations

N/A
0 Ratings
8.4
84%
90 Ratings

Attribute Ratings

  • TeamViewer is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

NoMachine Enterprise Desktop

80%
1 Rating
8.3

TeamViewer

83%
322 Ratings

Likelihood to Renew

NoMachine Enterprise Desktop

N/A
0 Ratings
8.6

TeamViewer

86%
52 Ratings

Usability

NoMachine Enterprise Desktop

N/A
0 Ratings
8.8

TeamViewer

88%
31 Ratings

Availability

NoMachine Enterprise Desktop

N/A
0 Ratings
9.0

TeamViewer

90%
5 Ratings

Performance

NoMachine Enterprise Desktop

N/A
0 Ratings
9.0

TeamViewer

90%
5 Ratings

Support Rating

5.0

NoMachine Enterprise Desktop

50%
1 Rating
7.7

TeamViewer

77%
63 Ratings

In-Person Training

NoMachine Enterprise Desktop

N/A
0 Ratings
5.0

TeamViewer

50%
1 Rating

Online Training

NoMachine Enterprise Desktop

N/A
0 Ratings
6.0

TeamViewer

60%
3 Ratings

Implementation Rating

NoMachine Enterprise Desktop

N/A
0 Ratings
10.0

TeamViewer

100%
13 Ratings

Product Scalability

NoMachine Enterprise Desktop

N/A
0 Ratings
9.0

TeamViewer

90%
3 Ratings

Likelihood to Recommend

NoMachine Enterprise Desktop

If you just want to connect to the server and do work (like Linux server-workstation type), NoMachine Enterprise Desktop is great, except for the keyboard mapping issue, which you have to correct in a setup of the remote server (almost) every time you log on. The graphics are smooth and fast. Overall response speed is very good, too. I like it.
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

TeamViewer is great at setting up and tracking the inventory of systems with which you control. The blank screen option is nice for when you need to connect to a device after hours and do not want to startle the crew that might be working around the space. Recording every session would be helpful to track inappropriate use of the tool.
Anonymous | TrustRadius Reviewer

Pros

NoMachine Enterprise Desktop

  • Secure connection
  • Fast response over internet
  • Really look like you are sitting in front of the machine you are connecting.
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

  • Teamviewer has the ability to set up a Quick Support option so that you do not need to permanently install anything on a user's computer. The user clicks the link you send them and a temp program is installed to help with access.
  • TeamViewer's list of options, once in a session, is the best I have seen. The automatic ability to reconnect when you reboot a user's PC is particularly helpful.
  • Teamviewer easily supports multiple monitors so if on with someone that has 3 monitors you can easily click through each view.
  • Since the application has matured over the years, it has great support both from the publisher and general internet support.
Anonymous | TrustRadius Reviewer

Cons

NoMachine Enterprise Desktop

  • Keyboard mapping between client and host is often screwed up.
  • Cut and paste between client and host is not convenient
  • Would be nice if there was a function of simple file transfer between client and host
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

  • I would like to see the feature when you connect to the computer remotely if you could blackout the screen so local users can't see what's going on improved as it doesn't work all the time.
  • After completing a connection there is a pop-up that appears to leave a note, should have the option to turn that off.
  • Integration with Malwarebytes doesn't work very well at first as I had to reach out to support a couple of times before the license was activated.
Jose Rodriguez | TrustRadius Reviewer

Pricing Details

NoMachine Enterprise Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NoMachine Enterprise Desktop Editions & Modules

Additional Pricing Details

TeamViewer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$24.9 1 user, 3 computers

TeamViewer Editions & Modules

Edition
Business$50.901
Premium$102.902
Corporate$206.903
Remote Access$24.904
  1. 1 user, up to 200 managed devices
  2. 50 users, up to 300 managed devices
  3. 200 users, up to 500 managed devices
  4. 1 user, 3 computers
Additional Pricing Details

Likelihood to Renew

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.6
Based on 52 answers
TeamViewer is everything we're looking for in a support tool, the cost for the tool is negligible with the value we receive from the tool. TeamViewer has saved us many times and continues to provide functionality and support for our devices like we haven't seen before in other tools. The ability to use TeamViewer quick connect provides efficient and non-technical ways for our non-tech-savvy end-users to get the assistance that they need while IT has the visibility and control over all of its' computer assets.
Anonymous | TrustRadius Reviewer

Usability

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.8
Based on 31 answers
I do not have complaints with the product. In fact, TeamViewer is used by some of our support companies (tech support, accounting, software, etc.), and it performs well. It is simply more product than we needed in our application, and more money than we can justify budgeting.
Anonymous | TrustRadius Reviewer

Reliability and Availability

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 5 answers
Always available if setup correctly.
Jackie Ramos | TrustRadius Reviewer

Performance

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 5 answers
The application is built on VNC which is a very stable technology.
Mike Robinson | TrustRadius Reviewer

Support Rating

NoMachine Enterprise Desktop

NoMachine Enterprise Desktop 5.0
Based on 1 answer
I haven't consulted with customer support, so I don't have an opinion. However, from the usefulness of the product, I think the support is also good
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

TeamViewer 7.7
Based on 63 answers
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Andrew Shannon | TrustRadius Reviewer

Online Training

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 6.0
Based on 3 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette | TrustRadius Reviewer

Implementation Rating

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 13 answers
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
Anonymous | TrustRadius Reviewer

Alternatives Considered

NoMachine Enterprise Desktop

Again, the NoMachine is a real virtual terminal, and you don't need to install another Linux on your machine to fully exploit the X-terminal function. This makes the disk and memory usage of the client minimum. No issue on the screen. It is really good.
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

TeamViewer is a popular professional choice for remote management for external service providers and for getting team members in different locations together for online meetings. Market leader, TeamViewer, also has its limitations: especially in terms of security and image quality many users are less than 100% satisfied and are therefore on the lookout for alternatives to TeamViewer.
Rakhi Agrawal | TrustRadius Reviewer

Scalability

NoMachine Enterprise Desktop

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 3 answers
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Jackie Ramos | TrustRadius Reviewer

Return on Investment

NoMachine Enterprise Desktop

  • It makes the access to server much easier and convenient
  • Connection is very stable, which makes works very efficient
  • I don't need to reboot my Windows PC to switch to Linux in order to fully exploit the working environment of the server.
  • No negative impact
Takao Sakaguchi | TrustRadius Reviewer

TeamViewer

  • Positive: Enable a single technician to work on more than one computer at a time to enable to bill 2x or more the amount of work
  • Positive: Ease of use, requires very little training for new employees
  • Negative: Extremely expensive for a small company
Matthew Strickland | TrustRadius Reviewer

Add comparison