ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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Slido
Score 9.4 out of 10
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Slido is an audience interaction platform that helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes. From internal communications professionals to team leaders, conference organizers, and individual presenters, Slido can be used by those looking to enable open conversation at a live or virtual meeting. Slido works with popular video conferencing and presentation platforms and integrates with Microsoft…
I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
How was it well suited to me? - The leaderboard and freedom to edit the quiz. The fastest finger quiz to announce the winner based on fairness. The ease of login through QR Scanner. Also, it did not pinch my pocket at all. The best part is this $25 earning opportunity via feedback :-). And the list goes on... The less appropriate part was mentioned earlier in ways that I see improvements with Slido, coming to utilize Slido everywhere and in various ways. Overall, I love the AI suggestions.
There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
Number one above is a major pain point.
ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
I miss the Slack integration; they used to have this and they deprecated it in the last year or so.
I believe they have a nice integration for PowerPoint, would be nice if they had something similar with google slides since that is what we typically use internally.
We use the word cloud feature often and sometimes answers seem to get lost (as in don't show up at all) on the screen. for example, an answer will be there, then as more answers come in it disappears, and when we get to a certain threshold of answers it somehow pops back up again. It's not the worst but sometimes someone will ping me that their submission didn't make the word cloud and they're bummed.
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
It gives High engagement of audience or trainees during live workshops and easily connect with other software. Ease of use for both participants and host for live interaction and workshops. Since it doesn't require any app to download and can be used via browser. It understands the issue of users and gives updates time to time.
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Overall, it is a handy tool. We do not use it too often in meetings; we started using it creatively for quizzes and Q&A with radio/TV audiences. Producers or Sponsors often explicitly request the option to include this particular type of interaction, and we are happy to do so. It helps that the setup is easy, so is copying events, etc. I sometimes miss Switcher (for our live events), but I understand the reasons it was phased out
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
I had to use the support for this tool only once. The response was very rapid, very professional and fulfilled my needs immediately. Online support services are sometimes advertised only to lure people into buying the product but and non-existent or difficult to use afterwards. Not with Slido. This was not an automated chatbot and the direct contact really helped me
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
I find that training is very informative as it helps understanding the software usages and implementation. It gives the usgaes area and how to create gamification and live Q&A section so that you can use in live team meetings and workshops. It is very useful in training and webinars where a large pool of people are there.
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
I find Slido a bit easier to use than Poll Everywhere and other live polling software that I've used. While other software offers similar features, I've found that Slido's setup is a bit more intuitive and makes it easier to duplicate polls you've made for reuse. You get the most bang for your buck with Slido's basic plan compared to other polling software's basic tier.
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
Slido helped us increase student engagement which resulted in improved academic results for our students
The Q&A feature helped us answer questions we received from parents and audeince during live events which resulted in increased admissions in our educational institution
The gamification of polls and surveys helped us attract a lot of audience and made the meetings interactive
