What users are saying about
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51 Ratings
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133 Ratings

OnBase by Hyland

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51 Ratings
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Score 8 out of 100

PowerDMS

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133 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
Anonymous | TrustRadius Reviewer

PowerDMS

I would recommend the program to anyone involved in policy management (storage, application, distribution, communication). I highly suggest any law enforcement agency utilize Power DMS due to the companies relationship with accreditation bodies. You can not only access your standards manuals but upload proofs, organize them, and provide access to an accessor within the program.
Jason Ammon | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OnBase by Hyland
9.0
PowerDMS
Content capture & imaging
OnBase by Hyland
9.1
PowerDMS
File sync, storage & archiving
OnBase by Hyland
9.5
PowerDMS
Document management
OnBase by Hyland
9.6
PowerDMS
Records management
OnBase by Hyland
8.5
PowerDMS
Content search & retrieval
OnBase by Hyland
9.2
PowerDMS
Enterprise content collaboration
OnBase by Hyland
9.4
PowerDMS
Content publishing & creation
OnBase by Hyland
9.0
PowerDMS
Security, risk management & information governance
OnBase by Hyland
9.4
PowerDMS
Contract lifecycle management
OnBase by Hyland
8.8
PowerDMS
Automated workflows
OnBase by Hyland
9.0
PowerDMS
Artificial intelligence
OnBase by Hyland
7.0
PowerDMS
Mobile support
OnBase by Hyland
8.8
PowerDMS
Integration
OnBase by Hyland
9.3
PowerDMS

Pros

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder | TrustRadius Reviewer

PowerDMS

  • PowerDMS provides management with a real-time tracking of policy reviews, approvals, and signatures. This is a great benefit for risk management.
  • PowerDMS allows users to incorporate remote, web-based training in a variety of formats including, but not limited to, video, PowerPoint, miscellaneous documents, interactive activities, and tests.
  • PowerDMS provides a very robust search engine that is very user-friendly.
Ed Goodman | TrustRadius Reviewer

Cons

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
Anonymous | TrustRadius Reviewer

PowerDMS

  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
Deanna Willmon | TrustRadius Reviewer

Likelihood to Renew

OnBase by Hyland

OnBase by Hyland 9.3
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 8.8
Based on 9 answers
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Julie Rosenburg | TrustRadius Reviewer

Usability

OnBase by Hyland

OnBase by Hyland 7.7
Based on 4 answers
Adoption and usability of OnBase have gone extremely well for us due to the system's ability to integrate with nearly any other system your organization uses. In addition to ease-of-use of Hyland's Unity and Web clients, modules like Application Enabler allow us to read information from any app in order to serve-up OnBase content to the end-user
Andy Barker | TrustRadius Reviewer

PowerDMS

PowerDMS 8.4
Based on 18 answers
With all the extra training and guides available, it's easy to figure out how to use it. Any time I have questions about something, it gets answered really quickly, that is, if there isn't already a guide available for it. I have never struggled to figure something out.
Lydia Scott | TrustRadius Reviewer

Reliability and Availability

OnBase by Hyland

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 8.2
Based on 1 answer
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Joe McDonnell | TrustRadius Reviewer

Performance

OnBase by Hyland

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 8.5
Based on 9 answers
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Kayne Cushman | TrustRadius Reviewer

Support Rating

OnBase by Hyland

OnBase by Hyland 9.3
Based on 11 answers
In my experience with the customer support of OnBase, the issues that have been submitted were all addressed and fixed in a timely manner. There are also several ways to submit a ticket such as creating one online or calling the phone number provided on their site. An account manager, success advisor, and support team are all assigned to helping you with any questions or issues that arise and phone numbers and email addresses for each of those areas are provided as well.
Eric Zelina | TrustRadius Reviewer

PowerDMS

PowerDMS 8.8
Based on 28 answers
PowerDMS support is fantastic. Many times one can get the needed question answered by using the Success Community. If not, one can call or email PowerDMS and get prompt, courteous, English speaking assistance. They know everyone has different learning curves and never make one feel like a dumb question was asked. If it's more of a technical glitch, then there is a constant and quick follow-up on the issue.
Michael Hass | TrustRadius Reviewer

Implementation Rating

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
Anonymous | TrustRadius Reviewer

PowerDMS

PowerDMS 8.9
Based on 8 answers
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Ed Goodman | TrustRadius Reviewer

Alternatives Considered

OnBase by Hyland

We switched off of Perceptive Content because their support was absolutely horrendous and the company just completely stopped innovating. Their platform didn't provide the ability to integrate like OnBase does today. There are no limits to what we can achieve within OnBase. whereas we were very limited in what could be automated within Perceptive.
DocFinity (Evaluated)
We evaluated DocFinity at the same time as OnBase. They had similar capabilities in terms of integrations but severely lacked the infrastructure and team to implement it well. We were overwhelmed with their lack of knowledge around their system and their inability to listen to their customers.
Kyle Swearingen | TrustRadius Reviewer

PowerDMS

The AS400 database was very old and did not offer the capability of uploading policies and having them signed off and recorded. This was the main reason the Orlando Police Department purchased PowerDMS. There were some things in the AS400 we could do for training, that we can not do in PowerDMS, and vice-versa.
Cheryl Holtz | TrustRadius Reviewer

Scalability

OnBase by Hyland

No score
No answers yet
No answers on this topic

PowerDMS

PowerDMS 7.3
Based on 1 answer
Because of features and functions.
Joe McDonnell | TrustRadius Reviewer

Return on Investment

OnBase by Hyland

  • We have leveraged OnBase to automate many tasks that have been paper driven in the past and are now electronic.
  • Because OnBase is so versatile, it has been the solution for projects that otherwise would have caused the system to purchase another application.
Anonymous | TrustRadius Reviewer

PowerDMS

  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
Emily Gower | TrustRadius Reviewer

Pricing Details

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerDMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OnBase by Hyland
8.8
PowerDMS
8.7

Likelihood to Renew

OnBase by Hyland
9.3
PowerDMS
8.8

Usability

OnBase by Hyland
7.7
PowerDMS
8.4

Reliability and Availability

OnBase by Hyland
PowerDMS
8.2

Performance

OnBase by Hyland
PowerDMS
8.5

Support Rating

OnBase by Hyland
9.3
PowerDMS
8.8

Implementation Rating

OnBase by Hyland
10.0
PowerDMS
8.9

Scalability

OnBase by Hyland
PowerDMS
7.3

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