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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneSpan Sign

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

    $240

    per year per user

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    OneSpan SignSAP Customer Data Solutions
    Editions & Modules
    Free Trial
    $0
    Free for 30 Days
    Professionnal
    $20
    Per User per Month
    Enterprise
    Call for Pricing
    Enterprise
    Call for pricing
    Contract
    No answers on this topic
    Offerings
    Pricing Offerings
    OneSpan SignSAP Customer Data Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OneSpan SignSAP Customer Data Solutions
    Considered Both Products
    OneSpan
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    39 Answers
    Features
    OneSpan SignSAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of OneSpan Sign and SAP Customer Data Solutions
    Feature
    OneSpan Sign
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings8.024 Ratings
    Page load times00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of OneSpan Sign and SAP Customer Data Solutions
    Feature
    OneSpan Sign
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings4.227 Ratings
    Website personalization00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of OneSpan Sign and SAP Customer Data Solutions
    Feature
    OneSpan Sign
    -
    Ratings
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Account Scoring00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings8.928 Ratings
    Data Connectors00 Ratings4.329 Ratings
    Data Enhancement00 Ratings5.229 Ratings
    Data Ingestion00 Ratings6.129 Ratings
    Data Storage00 Ratings2.529 Ratings
    Data Visibility00 Ratings8.029 Ratings
    Event Data00 Ratings6.127 Ratings
    Identity Resolution00 Ratings8.927 Ratings
    Best Alternatives
    OneSpan SignSAP Customer Data Solutions
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    MSB Docs
    Score9.4 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneSpan SignSAP Customer Data Solutions
    Likelihood to Recommend
    10.0
    (38 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.0
    (8 ratings)
    9.5
    (10 ratings)
    Usability
    10.0
    (2 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    7.9
    (3 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    9.1
    (1 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    OneSpan SignSAP Customer Data Solutions
    Likelihood to Recommend
    OneSpan
    OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
    Incentivized
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    OneSpan
    • One can set up a workflow in which one can specify the order in which signatures have to be done.
    • Customer service is great and always ready to go the extra mile.
    • Pricing is very transparent, and there are no hidden charges.
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    OneSpan
    • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
    • Pricing seems a bit high when compared with other players in the market
    • Data importing and exporting capabilities can be improved drastically
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    OneSpan
    I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    OneSpan
    Easy to use design and tool
    Incentivized
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    OneSpan
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    OneSpan
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    OneSpan
    The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    OneSpan
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Online Training
    OneSpan
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    OneSpan
    No answers on this topic
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    OneSpan
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    OneSpan
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Return on Investment
    OneSpan
    • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
    • It has significantly reduced the time that it used to take to open a new account.
    Incentivized
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    OneSpan Sign Screenshots

    Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform