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OpenText Core Email Threat Protection vs. SailPoint Identity Security Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    SailPoint Identity Security Cloud

    Score8.1 out of 10
    N/ASailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
    Pricing
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Considered Both Products
    OpenText
    No answer on this topic
    SailPoint
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    73%
    Implementation went as expected
    11 Answers
    Features
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and SailPoint Identity Security Cloud
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of OpenText Core Email Threat Protection and SailPoint Identity Security Cloud
    Feature
    OpenText Core Email Threat Protection
    -
    Ratings
    SailPoint Identity Security Cloud
    7.6
    17 Ratings
    8% below category average
    ID-Management Access Control00 Ratings8.317 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.810 Ratings
    Multi-Factor Authentication00 Ratings7.98 Ratings
    Password Management00 Ratings7.410 Ratings
    Account Provisioning and De-provisioning00 Ratings8.317 Ratings
    ID Management Workflow Automation00 Ratings7.017 Ratings
    ID Risk Management00 Ratings6.213 Ratings
    Best Alternatives
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    JumpCloud
    Score9.2 out of 10
    Medium-sized Companies
    Sophos Email
    Score8.9 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Likelihood to Recommend
    6.4
    (60 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Usability
    7.0
    (29 ratings)
    7.1
    (10 ratings)
    Support Rating
    8.3
    (27 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionSailPoint Identity Security Cloud
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
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    SailPoint
    As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
    Incentivized
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    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
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    SailPoint
    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Incentivized
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    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
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    SailPoint
    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Incentivized
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    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
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    SailPoint
    Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
    Read full review
    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
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    SailPoint
    Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
    Incentivized
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    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
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    SailPoint
    Support for Customizations is very limited.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    SailPoint
    The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
    Read full review
    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
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    SailPoint
    The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
    Read full review
    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
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    SailPoint
    • Over 300,000 password change/reset calls avoided to the helpdesk annually.
    • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
    • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
    Incentivized
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    ScreenShots