OpenText Documentum vs. Pega Platform vs. SAP Build

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

Incentivized

Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.

Incentivized

SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.

Incentivized

• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Incentivized

• Quick development time. Much of the Pega "rules" are easy to configure and implement.
• Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
• Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.

Incentivized

• SAP Build Workzone is a cloud ready service that it can provide access to users over cloud. It really liked it because for Non-SAP users they don't need to have seperate logins to access SAP systems
• SAP Build LCNC helps to create an app either from scratch or take reference from existing apps and develop on top of it
• SAP Build Code is pro-developer tool helps for creating enterprise ready web apps

Incentivized

• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

• Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
• If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
• Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.

Incentivized

• Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
• Licensing is a little bit confusing.
• From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.

Incentivized

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

SAP Build that enables rapid creation of enterprise-grade applications, automations, and business sites. It empowers both business users and developers to collaborate effectively while leveraging SAP-grade security, identity, and integration capabilities. SAP Build integrates seamlessly with SAP systems, supports governance and lifecycle management, and accelerates digital transformation by reducing development time and effort.

Incentivized

Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..

Incentivized

The overall re-usability is very good for SAP Build app. Rating 9 shows that it is very effectively uses the No code or low code functionality. Drag and drop of UI components is very effective in this SAP Build app. No prior coding experience is needed but to develop some logic flow you need to be very logical and optimistic thinker

Incentivized

Support is better than with ECM, but could use some improvement.

Incentivized

It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

Incentivized

There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.

Incentivized

The online training is an excellent one, but still it is missing hands on development.

Online training helped to understand the drag and drop processes, building UI. Creating a workflow and process automation. Developing workflow and deploying WF. Helped to reduce the errors. It helped to understand the training easily. And online training gave good insights for low code no code solutions and create actions, forms.

Implementation is totally depend up on the requirement

Incentivized

Yes we are implementing a custom solution of Customer PO on sap build code and BPA

Incentivized

At the time it was purchased it was one of the best, most robust solutions available on the market.

Incentivized

We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.

Incentivized

Seamlessly connected to SAP S4 Hana systems and development and deployment is easy as compared to Microsoft Visual Studio. Low code no code facility is awesome in SAP Build app where as in Visual Studio drag and drop of components is provided but still needs to write bulky code for functionality. Performance is better for SAP Build app.

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized

• For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
• We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
• Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users

Incentivized

• SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
• Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
• Process Automation workflows are very fast to develop, mostly graphically, and work very well.

Incentivized