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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Commerce

    Score7 out of 10
    N/AOracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Oracle CommerceSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CommerceSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact sales team for pricing—
    More Pricing Information
    Community Pulse
    Oracle CommerceSAP Commerce Cloud
    Considered Both Products
    Oracle
    Chose Oracle Commerce
    In many cases it depends on the needs of the client. In some cases they might already have experience with some part of one of these products. I have not seen a product with a better line of APIs that make it easy to get a site up and running.
    Incentivized
    SAP
    Chose SAP Commerce Cloud
    Overall SAP Ecosystem compatibility, integrated product roadmap, frequent releases, OOB B2B features, built on latest technologies, providing a monitoring solution, Order management capabilities, business tools, number of companies that are already onboarded, platform is …
    Incentivized
    Chose SAP Commerce Cloud
    Pluses:
    Scalability and flexibility for mid-size and large organizations offered by SAP is quite good.
    Comprehensive multi-channel support and analytics.
    Incentivized
    Chose SAP Commerce Cloud
    SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
    Incentivized
    Chose SAP Commerce Cloud
    The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything …
    Incentivized
    Chose SAP Commerce Cloud
    SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    73 Answers
    Features
    Oracle CommerceSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Oracle Commerce and SAP Commerce Cloud
    Feature
    Oracle Commerce
    9.0
    18 Ratings
    14% above category average
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings9.118 Ratings8.699 Ratings
    Product management9.118 Ratings8.1100 Ratings
    Bulk product upload8.417 Ratings8.196 Ratings
    Branding8.416 Ratings7.490 Ratings
    Mobile storefront9.116 Ratings7.291 Ratings
    Product variations9.018 Ratings8.092 Ratings
    Website integration9.118 Ratings8.097 Ratings
    Visual customization9.818 Ratings7.694 Ratings
    CMS8.515 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Oracle Commerce and SAP Commerce Cloud
    Feature
    Oracle Commerce
    8.4
    18 Ratings
    9% above category average
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery8.416 Ratings8.014 Ratings
    Checkout user experience8.518 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Oracle Commerce and SAP Commerce Cloud
    Feature
    Oracle Commerce
    8.5
    17 Ratings
    2% above category average
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security8.517 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Oracle Commerce and SAP Commerce Cloud
    Feature
    Oracle Commerce
    8.9
    18 Ratings
    14% above category average
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts9.017 Ratings7.787 Ratings
    Personalized recommendations8.517 Ratings8.184 Ratings
    SEO9.218 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Oracle Commerce and SAP Commerce Cloud
    Feature
    Oracle Commerce
    9.4
    16 Ratings
    16% above category average
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management9.014 Ratings7.987 Ratings
    Order processing9.116 Ratings8.490 Ratings
    Inventory management9.116 Ratings8.282 Ratings
    Shipping9.915 Ratings7.981 Ratings
    Custom functionality9.916 Ratings7.987 Ratings
    Best Alternatives
    Oracle CommerceSAP Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CommerceSAP Commerce Cloud
    Likelihood to Recommend
    9.0
    (18 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.4
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (38 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Oracle CommerceSAP Commerce Cloud
    Likelihood to Recommend
    Oracle
    Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.
    Incentivized
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Pros
    Oracle
    • It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
    • It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
    • Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Cons
    Oracle
    • Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
    • They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.
    Incentivized
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
    Incentivized
    Read full review
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Usability
    Oracle
    No answers on this topic
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Support Rating
    Oracle
    No answers on this topic
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.
    Incentivized
    Read full review
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Scalability
    Oracle
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
    • Sharing data and communication improved greatly between legal/finance and marketing.
    Incentivized
    Read full review
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts