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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    Outplay

    Score8.6 out of 10
    N/AOutplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.

    $900

    per year per user

    Pricing
    OrumOutplay
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OrumOutplay
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OrumOutplay
    Considered Both Products
    Orum
    No answer on this topic
    Click Labs
    Chose Outplay
    Outplay stacks up well and gives you a good bang for your buck.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    OrumOutplay
    Preview Dialer
    Comparison of Preview Dialer features of Orum and Outplay
    Feature
    Orum
    8.5
    21 Ratings
    15% above category average
    Outplay
    -
    Ratings
    Contact preview8.321 Ratings00 Ratings
    Dialer-CRM integration8.421 Ratings00 Ratings
    Call notes & tags8.721 Ratings00 Ratings
    Automatic call logging8.521 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and Outplay
    Feature
    Orum
    8.3
    21 Ratings
    8% above category average
    Outplay
    -
    Ratings
    Outbound dialing9.521 Ratings00 Ratings
    Custom caller ID7.619 Ratings00 Ratings
    Click-to-call8.518 Ratings00 Ratings
    Recorded voicemail drop8.021 Ratings00 Ratings
    Dialer contact import8.619 Ratings00 Ratings
    Campaign & list management7.316 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and Outplay
    Feature
    Orum
    8.2
    20 Ratings
    7% above category average
    Outplay
    -
    Ratings
    Follow-up calls7.618 Ratings00 Ratings
    Dialer reporting & analytics8.820 Ratings00 Ratings
    Dialer compliance8.319 Ratings00 Ratings
    Best Alternatives
    OrumOutplay
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Groove (legacy product)
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OrumOutplay
    Likelihood to Recommend
    9.4
    (21 ratings)
    8.1
    (6 ratings)
    Usability
    9.0
    (12 ratings)
    8.5
    (5 ratings)
    Support Rating
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    User Testimonials
    OrumOutplay
    Likelihood to Recommend
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
    Read full review
    Click Labs
    Reliable support, easy onboarding for new sales reps and SDRs within my team. Email delivery is very important for us, and it does a very good job. Sequencing setup is very easy and their team does provide us good examples to keep our sequences smart. It would be awesome if they introduce linkedin automation as well, currently you can add a linkedin task but not automate it.Overall we've used it for the last 2 years and its worked great for us.
    Incentivized
    Read full review
    Pros
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
    Read full review
    Click Labs
    • Email Automation
    • Cold Calling
    • Mini CRM
    • Email validation
    Incentivized
    Read full review
    Cons
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    Click Labs
    • reporting can be detailed
    • I think its a good tool for SMB, Mid Market but can add more functionalities for ENT
    Read full review
    Usability
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
    Read full review
    Click Labs
    Outplay is really simple with respect to the usage. Once we integrate the tool, it is really reliable and highly productive. Setting up multiple campaigns, and tracking the metrics is straight forward and simple. Also setting up the email templates and campaign sequence is simple and easy to use and operate
    Incentivized
    Read full review
    Support Rating
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Click Labs
    Timely response and informative
    Incentivized
    Read full review
    Alternatives Considered
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    Click Labs
    Ease of use. Reliable for email delivery. They do it really well. I think the interface is easy to use, and I can get my new reps on the tool asap. Their support has been reliable, and they share best practices.
    Incentivized
    Read full review
    Return on Investment
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
    Read full review
    Click Labs
    • The organization is using Outplay as the primary tool
    • The license fees has been cost effective
    • The tool has increased productivity
    Incentivized
    Read full review
    ScreenShots