What users are saying about
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Top Rated
100 Ratings
23 Ratings

PandaDoc

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Top Rated
100 Ratings
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Score 8.7 out of 100
23 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

PandaDoc

PandaDoc is very well suited for sales teams who need to send out professional quotes quickly, and get them signed off quickly.When sales teams travel to events, being able to generate a quote and get sign-off whilst chatting to a prospective client makes all the difference to the deal, since no paper is involved.
Johan van Zyl | TrustRadius Reviewer

SignRequest

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Carter Durham | TrustRadius Reviewer

Pros

PandaDoc

  • Great looking proposals. PandaDoc does an exceptional job converting existing templates into HTML format so the PD version looks and feels identical.
  • The automations and integrations are awesome. Having automated reminders sent to clients helps keep things moving without taking time away from the sales team and the numerous integrations available through Zapier make it easy to do everything from sync data to Salesforce or send notifications into Slack.
  • The support from PandaDoc is impressive. Same-day response, ongoing support, and a knowledgeable support team.
Garrett Genest | TrustRadius Reviewer

SignRequest

  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
Anonymous | TrustRadius Reviewer

Cons

PandaDoc

  • I don't like finding documents in PandaDoc. It may be more a problem of user error, but we have gotten a ton of nested folders in our PandaDoc, which makes it hard to find documents. Also, the search bar doesn't work as well as I'd hope it would.
  • Formatting is still fairly clunky. Making/removing bulleted lists, changing font size/type, and adding fields take some getting used to. I also wish you could link "Fields" to text so they would move with the text, but you have to reposition the fields every time you change the text.
  • I really like the experience of using templates, but building new documents is clunky still. Some of the features around formatting and building new documents are pretty buried in the panels on the top and right. For example, adding any kind of image to a document is a pain.
  • I haven't played around with it enough, but I wish there were more integrations with an invoicing system. I know they just added "Payments", but we use Quickbooks for invoicing, and I haven't figured out how to set this up yet.
Andrew Pagels | TrustRadius Reviewer

SignRequest

  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
R. Melissa Masoom | TrustRadius Reviewer

Likelihood to Renew

PandaDoc

PandaDoc 9.4
Based on 5 answers
PandaDoc has significantly streamlined our RFP/RFI response time from months and weeks to days, allowing us to utilize corporate messaging and personalize the response to the customer/prospect as needed
Romy Ribitzky | TrustRadius Reviewer

SignRequest

No score
No answers yet
No answers on this topic

Usability

PandaDoc

PandaDoc 8.2
Based on 2 answers
Very user friendly and modifiable if needed.
Anonymous | TrustRadius Reviewer

SignRequest

SignRequest 10.0
Based on 1 answer
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Meredith Brough | TrustRadius Reviewer

Support Rating

PandaDoc

PandaDoc 9.0
Based on 3 answers
They are quick at fixing any problems that we have had which mainly came about when we were setting up the system ready to use. They also ran through some training with the team at no additional charge and we now have a team member responsible for passing that knowledge on.
Jamie Wilkinson | TrustRadius Reviewer

SignRequest

SignRequest 8.8
Based on 6 answers
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Matthew Veil | TrustRadius Reviewer

Implementation Rating

PandaDoc

PandaDoc 8.2
Based on 2 answers
Very easy, web based tool that requires little to no technical knowledge.
Anonymous | TrustRadius Reviewer

SignRequest

No score
No answers yet
No answers on this topic

Alternatives Considered

PandaDoc

Quote Roller was fine, as were the platforms we used before it, but they were half the price (or less) of PandaDoc and included full export capabilities. The one area where PandaDoc stood out was that they built a "pick one of many options" feature for the pricing table allowing clients to select between options where one selection is mandatory.
Ryan Freeman | TrustRadius Reviewer

SignRequest

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Becky Burgess | TrustRadius Reviewer

Return on Investment

PandaDoc

  • Over their first 12 months since implementing PandaDoc, Revenue River realized some amazing lift across all metrics within the sales cycle:
  • 223% increase in closed-won revenue
  • 45% increase in the number of deals closed
  • 56% increase in the number of deals created
Eric Pratt | TrustRadius Reviewer

SignRequest

  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

PandaDoc

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$19

PandaDoc Editions & Modules

Additional Pricing Details

SignRequest

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SignRequest Editions & Modules

Edition
Start$01
Professional$81
SMEminimal $162
EnterpriseCustom3
APICustom4
  1. per user
  2. $4 per user
  3. per user
  4. per installation
Additional Pricing Details
For text message verification and bank payment verification additional fees apply

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