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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paychex

    Score6.9 out of 10
    N/APaychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.N/A

    Sage HR

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs. According to the vendor, key differentiators include: 1. Easy to use 2. Modular functionality 2. Automates the end-to-end HR process 3. There's a mobile app (iOS & Android) 5. Feature…

    $5.50

    per month

    Pricing
    PaychexSage HR
    Editions & Modules
    Paychex Flex Pro
    Custom Pricing
    per month/+$4 per employee
    HR Pro
    Custom Pricing
    HR PEO
    Custom Pricing
    Paychex Flex Select
    Custom Pricing
    Paychex Flex Enterprise
    Custom Pricing
    Expenses Management
    $1.50
    per user, per month
    Performance Management
    $3.00
    per user, per month
    Shift Scheduling
    $3.00
    per user, per month
    Timesheets
    $3.00
    per user, per month
    Leave Management
    $5.50
    per user, per month
    Recruitment
    $200.00
    per user, per month
    Offerings
    Pricing Offerings
    PaychexSage HR
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—The modular product. - No hidden fees - Cancel anytime - No credit card required
    More Pricing Information
    Features
    PaychexSage HR
    Human Resource Management
    Comparison of Human Resource Management features of Paychex and Sage HR
    Feature
    Paychex
    7.3
    278 Ratings
    12% below category average
    Sage HR
    6.9
    12 Ratings
    17% below category average
    Employee demographic data7.7225 Ratings9.011 Ratings
    Employment history7.9248 Ratings8.211 Ratings
    Job profiles and administration7.7182 Ratings7.99 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.8179 Ratings00 Ratings
    Organizational charting6.34 Ratings4.011 Ratings
    Organization and location management7.1163 Ratings7.09 Ratings
    Compliance data (COBRA, OSHA, etc.)6.4148 Ratings5.54 Ratings
    Payroll Management
    Comparison of Payroll Management features of Paychex and Sage HR
    Feature
    Paychex
    7.7
    319 Ratings
    6% below category average
    Sage HR
    7.5
    2 Ratings
    9% below category average
    Pay calculation8.0301 Ratings00 Ratings
    Support for external payroll vendors7.44 Ratings7.01 Ratings
    Off-cycle/On-Demand payment7.4157 Ratings00 Ratings
    Benefit plan administration7.2179 Ratings00 Ratings
    Direct deposit files8.3299 Ratings00 Ratings
    Salary revision and increment management8.0214 Ratings00 Ratings
    Reimbursement management7.4122 Ratings8.02 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Paychex and Sage HR
    Feature
    Paychex
    7.2
    161 Ratings
    13% below category average
    Sage HR
    6.8
    12 Ratings
    19% below category average
    Approval workflow7.5115 Ratings4.012 Ratings
    Balance details7.6153 Ratings8.212 Ratings
    Annual carry-forward and encashment6.3120 Ratings8.19 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Paychex and Sage HR
    Feature
    Paychex
    7.4
    276 Ratings
    11% below category average
    Sage HR
    6.2
    11 Ratings
    28% below category average
    View and generate pay and benefit information8.1254 Ratings8.03 Ratings
    Update personal information7.6266 Ratings8.211 Ratings
    View company policy documentation7.4125 Ratings3.89 Ratings
    Employee recognition6.33 Ratings3.19 Ratings
    View job history7.6190 Ratings8.08 Ratings
    Asset Management
    Comparison of Asset Management features of Paychex and Sage HR
    Feature
    Paychex
    6.4
    44 Ratings
    23% below category average
    Sage HR
    4.8
    6 Ratings
    51% below category average
    Tracking of all physical assets6.444 Ratings4.86 Ratings
    HR Reporting
    Comparison of HR Reporting features of Paychex and Sage HR
    Feature
    Paychex
    6.1
    179 Ratings
    22% below category average
    Sage HR
    5.8
    11 Ratings
    27% below category average
    Report builder6.5149 Ratings7.110 Ratings
    Pre-built reports6.8167 Ratings7.910 Ratings
    Ability to combine HR data with external data5.093 Ratings2.33 Ratings
    Onboarding
    Comparison of Onboarding features of Paychex and Sage HR
    Feature
    Paychex
    6.8
    176 Ratings
    17% below category average
    Sage HR
    7.7
    9 Ratings
    4% below category average
    New hire portal7.0168 Ratings7.39 Ratings
    Manager tracking tools6.7112 Ratings8.18 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Paychex and Sage HR
    Feature
    Paychex
    9.0
    1 Ratings
    10% above category average
    Sage HR
    6.0
    8 Ratings
    30% below category average
    Corporate goal setting8.01 Ratings6.87 Ratings
    Individual goal setting9.01 Ratings3.38 Ratings
    Line-of sight-visibility9.01 Ratings6.98 Ratings
    Performance tracking10.01 Ratings7.08 Ratings
    Performance Management
    Comparison of Performance Management features of Paychex and Sage HR
    Feature
    Paychex
    9.0
    1 Ratings
    12% above category average
    Sage HR
    5.1
    8 Ratings
    44% below category average
    Performance plans9.01 Ratings6.08 Ratings
    Performance improvement plans9.01 Ratings2.27 Ratings
    Review status tracking9.01 Ratings6.08 Ratings
    Review reminders9.01 Ratings8.08 Ratings
    Multiple review frequency9.01 Ratings3.38 Ratings
    Succession Planning
    Comparison of Succession Planning features of Paychex and Sage HR
    Feature
    Paychex
    7.7
    2 Ratings
    2% below category average
    Sage HR
    2.7
    4 Ratings
    98% below category average
    Candidate ranking7.31 Ratings2.22 Ratings
    Candidate search7.52 Ratings4.22 Ratings
    Candidate development8.21 Ratings2.34 Ratings
    Create succession plans/pools00 Ratings2.34 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Paychex and Sage HR
    Feature
    Paychex
    5.3
    72 Ratings
    40% below category average
    Sage HR
    2.9
    3 Ratings
    93% below category average
    Job Requisition Management5.138 Ratings1.33 Ratings
    Company Website Posting5.235 Ratings2.02 Ratings
    Publish to Social Media5.729 Ratings2.01 Ratings
    Job Search Site Posting6.137 Ratings2.02 Ratings
    Duplicate Candidate Prevention4.635 Ratings2.02 Ratings
    Applicant Tracking4.741 Ratings7.02 Ratings
    Notifications and Alerts6.266 Ratings4.02 Ratings
    Best Alternatives
    PaychexSage HR
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaychexSage HR
    Likelihood to Recommend
    6.8
    (334 ratings)
    8.9
    (13 ratings)
    Likelihood to Renew
    7.2
    (48 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (275 ratings)
    8.2
    (3 ratings)
    Availability
    5.2
    (12 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    6.5
    (274 ratings)
    9.1
    (5 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    2.7
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    5.4
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.7
    (34 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.2
    (35 ratings)
    -
    (0 ratings)
    User Testimonials
    PaychexSage HR
    Likelihood to Recommend
    Paychex Inc.
    It is best suited for payrolls from 1 to 150 employees, because their constant attention and flex system are easy to use. Any problem is taking care by your Paychex Agent, and they always listen to you. Better yet, when you become a client with more than 5 years, you get special discount on your renewal. Honestly, I can't not think on nothing that will be less appropriate.
    Incentivized
    Read full review
    Sage
    Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
    Incentivized
    Read full review
    Pros
    Paychex Inc.
    • It provides a well account of Retirement Plan Account Information.
    • Alerts are sent to email when there is new information to access.
    • Employee access both online and thru app.
    • Paperless options.
    • Easy and quick access to paystubs and tax forms.
    • Easy employee retirement management.
    Incentivized
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    Sage
    • Employee self service - the apps and desktops GUIs are very intuitive.
    • Leave management - this manages itself through the app and system, saves lots of admin.
    • Customization - you can tailor the system more and more to suit your specific needs.
    • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
    Incentivized
    Read full review
    Cons
    Paychex Inc.
    • I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
    • The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.
    Incentivized
    Read full review
    Sage
    • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
    • The user experience for the Admin interface is not completely intuitive.
    • Overall look and feel could be updated one day.
    Read full review
    Likelihood to Renew
    Paychex Inc.
    Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Usability
    Paychex Inc.
    Once you are set up in the system, it is very user-friendly and usability is on par with my expectations. Onboarding new employees is simple, employee access is simple and easy for them to use. Tax documentation, reporting, and entering payroll is easy and user-friendly. Running reports and finding information necessary to keep the flow moving foward is easy to do
    Incentivized
    Read full review
    Sage
    payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good
    Incentivized
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    Reliability and Availability
    Paychex Inc.
    We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Performance
    Paychex Inc.
    Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Support Rating
    Paychex Inc.
    The dedicated support we are given is good and very responsive. If there is a change to the dedicated support, we are notified quickly and have temporary support in place while we wait for our new rep. The phone support is knowledgeable and quick to help if there is an immediate need. However, the chat support can be the slowest option and doesn't always launch so I rarely use it.
    Incentivized
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    Sage
    Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
    Incentivized
    Read full review
    In-Person Training
    Paychex Inc.
    We did online training only
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Online Training
    Paychex Inc.
    It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Implementation Rating
    Paychex Inc.
    Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Alternatives Considered
    Paychex Inc.
    In addition to the ones listed above, we also used BenePay, a local payroll company. We found Paychex Flex priced in the middle, with ADP the most expensive and too complicated, with many features that were unnecessary for us. We found that Paychex Flex's features and reporting to be sized right for our size (around 30 employees). Paychex Flex also offered a very reasonable service to apply for the ERTC
    Incentivized
    Read full review
    Sage
    Bamboo is more versatile for large enterprises where as Sage HR is better for smaller/mid-size businesses. Both systems have very similar features and functionality. Sage HR has great tools for companies with multiple locations which has benefitted us in tracking employees' time, resources, and performance. Both have similar customer service and it really comes down to what features you are wanting to focus on as a business.
    Incentivized
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    Scalability
    Paychex Inc.
    I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll
    Incentivized
    Read full review
    Sage
    No answers on this topic
    Return on Investment
    Paychex Inc.
    • With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
    • Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
    • Lost checks is a thing of the past
    Incentivized
    Read full review
    Sage
    • Saved me lots of admin time with employee self service.
    • I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
    • Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).
    Incentivized
    Read full review
    ScreenShots

    Paychex Screenshots

    Screenshot of Paychex Payroll DashboardScreenshot of Employee Background ChecksScreenshot of Paychex HR DashboardScreenshot of Paychex Flex Perks

    Sage HR Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot