What users are saying about
Paycom
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424 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 424 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
- Paycom ranks higher in 4 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service
- TribeHR (discontinued) ranks higher in 7 feature sets: Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS
Human Resource Management
7.2
Paycom
72%

6.6
TribeHR (discontinued)
66%
Paycom ranks higher in 5/7 features
Paycom ranks higher in 5/7 features
Employee demographic data
7.5
75%
209 Ratings

7.0
70%
1 Rating
Employment history
7.7
77%
199 Ratings

6.0
60%
2 Ratings
Job profiles and administration
7.4
74%
200 Ratings

8.0
80%
2 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.5
75%
201 Ratings

6.0
60%
1 Rating
Organizational charting
6.9
69%
150 Ratings

5.0
50%
2 Ratings
Organization and location management
6.3
63%
174 Ratings

8.0
80%
2 Ratings
Compliance data (COBRA, OSHA, etc.)
7.1
71%
167 Ratings

6.0
60%
2 Ratings
Payroll Management
7.6
Paycom
76%

6.7
TribeHR (discontinued)
67%
Paycom ranks higher in 5/7 features
Paycom ranks higher in 5/7 features
Pay calculation
7.6
76%
237 Ratings

5.0
50%
1 Rating
Support for external payroll vendors
6.4
64%
47 Ratings

8.0
80%
1 Rating
Off-cycle/On-Demand payment
8.7
87%
13 Ratings

6.0
60%
1 Rating
Benefit plan administration
7.6
76%
202 Ratings

6.0
60%
2 Ratings
Direct deposit files
8.1
81%
238 Ratings

7.0
70%
2 Ratings
Salary revision and increment management
8.2
82%
198 Ratings

9.0
90%
1 Rating
Reimbursement management
6.9
69%
134 Ratings

6.0
60%
1 Rating
Leave and Attendance Management
7.7
Paycom
77%

7.3
TribeHR (discontinued)
73%
Paycom ranks higher in 2/3 features
Paycom ranks higher in 2/3 features
Approval workflow
8.0
80%
204 Ratings

8.0
80%
2 Ratings
Balance details
7.5
75%
205 Ratings

6.0
60%
2 Ratings
Annual carry-forward and encashment
7.5
75%
172 Ratings

8.0
80%
2 Ratings
Employee Self Service
8.0
Paycom
80%

7.0
TribeHR (discontinued)
70%
Paycom ranks higher in 4/5 features
Paycom ranks higher in 4/5 features
View and generate pay and benefit information
8.2
82%
246 Ratings

6.0
60%
2 Ratings
Update personal information
8.5
85%
246 Ratings

8.0
80%
2 Ratings
View company policy documentation
7.7
77%
215 Ratings

9.0
90%
2 Ratings
Employee recognition
7.7
77%
120 Ratings

7.0
70%
2 Ratings
View job history
7.9
79%
190 Ratings

5.0
50%
2 Ratings
Asset Management
4.6
Paycom
46%

8.0
TribeHR (discontinued)
80%
TribeHR (discontinued) ranks higher in 1/1 features
TribeHR (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
4.6
46%
26 Ratings

8.0
80%
1 Rating
HR Reporting
6.5
Paycom
65%

8.0
TribeHR (discontinued)
80%
TribeHR (discontinued) ranks higher in 3/3 features
TribeHR (discontinued) ranks higher in 3/3 features
Report builder
7.0
70%
202 Ratings

7.0
70%
1 Rating
Pre-built reports
7.2
72%
201 Ratings

8.0
80%
1 Rating
Ability to combine HR data with external data
5.5
55%
55 Ratings

9.0
90%
1 Rating
Onboarding
7.0
Paycom
70%

8.5
TribeHR (discontinued)
85%
TribeHR (discontinued) ranks higher in 2/2 features
TribeHR (discontinued) ranks higher in 2/2 features
New hire portal
7.5
75%
197 Ratings

9.0
90%
1 Rating
Manager tracking tools
6.6
66%
169 Ratings

8.0
80%
1 Rating
Performance and Goals
5.8
Paycom
58%

8.5
TribeHR (discontinued)
85%
TribeHR (discontinued) ranks higher in 4/4 features
TribeHR (discontinued) ranks higher in 4/4 features
Corporate goal setting
4.1
41%
36 Ratings

9.0
90%
1 Rating
Individual goal setting
7.0
70%
113 Ratings

8.0
80%
2 Ratings
Line-of sight-visibility
4.5
45%
35 Ratings

9.0
90%
1 Rating
Performance tracking
7.5
75%
119 Ratings

8.0
80%
1 Rating
Performance Management
7.3
Paycom
73%

7.8
TribeHR (discontinued)
78%
TribeHR (discontinued) ranks higher in 4/5 features
TribeHR (discontinued) ranks higher in 4/5 features
Performance plans
7.2
72%
144 Ratings

8.0
80%
2 Ratings
Performance improvement plans
7.0
70%
135 Ratings

7.0
70%
1 Rating
Review status tracking
7.3
73%
139 Ratings

9.0
90%
1 Rating
Review reminders
7.5
75%
145 Ratings

8.0
80%
1 Rating
Multiple review frequency
7.4
74%
128 Ratings

7.0
70%
1 Rating
Succession Planning
6.7
Paycom
67%

8.3
TribeHR (discontinued)
83%
TribeHR (discontinued) ranks higher in 3/4 features
TribeHR (discontinued) ranks higher in 3/4 features
Create succession plans/pools
9.1
91%
24 Ratings

9.0
90%
1 Rating
Candidate ranking
6.8
68%
30 Ratings

8.0
80%
1 Rating
Candidate search
5.7
57%
33 Ratings

7.0
70%
1 Rating
Candidate development
5.2
52%
29 Ratings

9.0
90%
1 Rating
Recruiting / ATS
6.4
Paycom
64%

8.9
TribeHR (discontinued)
89%
TribeHR (discontinued) ranks higher in 7/7 features
TribeHR (discontinued) ranks higher in 7/7 features
Job Requisition Management
6.7
67%
127 Ratings

9.0
90%
1 Rating
Company Website Posting
6.6
66%
127 Ratings

9.0
90%
1 Rating
Publish to Social Media
6.2
62%
102 Ratings

10.0
100%
1 Rating
Job Search Site Posting
6.5
65%
116 Ratings

9.0
90%
1 Rating
Duplicate Candidate Prevention
6.0
60%
113 Ratings

8.0
80%
1 Rating
Applicant Tracking
6.6
66%
134 Ratings

9.0
90%
1 Rating
Notifications and Alerts
6.4
64%
137 Ratings

8.0
80%
1 Rating
Attribute Ratings
- Paycom is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.0
Paycom
70%
261 Ratings

6.0
TribeHR (discontinued)
60%
2 Ratings
Likelihood to Renew
7.9
Paycom
79%
13 Ratings

TribeHR (discontinued)
N/A
0 Ratings
Usability
7.1
Paycom
71%
17 Ratings

TribeHR (discontinued)
N/A
0 Ratings
Availability
9.1
Paycom
91%
1 Rating

TribeHR (discontinued)
N/A
0 Ratings
Performance
8.2
Paycom
82%
1 Rating

TribeHR (discontinued)
N/A
0 Ratings
Support Rating
8.7
Paycom
87%
54 Ratings

TribeHR (discontinued)
N/A
0 Ratings
In-Person Training
6.4
Paycom
64%
1 Rating

TribeHR (discontinued)
N/A
0 Ratings
Online Training
7.3
Paycom
73%
1 Rating

TribeHR (discontinued)
N/A
0 Ratings
Implementation Rating
4.2
Paycom
42%
6 Ratings

TribeHR (discontinued)
N/A
0 Ratings
Product Scalability
5.5
Paycom
55%
1 Rating

TribeHR (discontinued)
N/A
0 Ratings
Likelihood to Recommend
Paycom
If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.

Verified User
Manager in Human Resources
Hospitality Company, 201-500 employeesTribeHR (discontinued)
I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Senior Client Engagement Manager / Social Media Marketing
Ventana ResearchMarket Research, 11-50 employees
Pros
Paycom
- Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
- Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
- Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
- Received thorough personal instruction/training on the use of the online software program.
Executive Assistant
Lenox Capital Group LLCVenture Capital & Private Equity, 1-10 employees
TribeHR (discontinued)
- Ad publication
- process streamlining
- scalability
General Manager
Porch GroupInternet, 501-1000 employees
Cons
Paycom
- Would like to see more options when creating a custom report.
- Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
- On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
- It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Human Resources Manager
Temco Engineered Products, Inc.Consumer Goods, 51-200 employees
TribeHR (discontinued)
- I would like even more capabilities, but I think that has to do with how we are using the site.
- I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
- I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Senior Client Engagement Manager / Social Media Marketing
Ventana ResearchMarket Research, 11-50 employees
Pricing Details
Paycom
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TribeHR (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Paycom
Paycom 7.9
Based on 13 answers
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Payroll Specialist
Weil Foot & AnkleHealth, Wellness and Fitness, 201-500 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Usability
Paycom
Paycom 7.1
Based on 17 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!

Verified User
Manager in Human Resources
Mechanical Or Industrial Engineering Company, 51-200 employeesTribeHR (discontinued)
No score
No answers yet
No answers on this topic
Reliability and Availability
Paycom
Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
HR & Accounting Manager
Certified Languages InternationalTelecommunications, 51-200 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Performance
Paycom
Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
HR & Accounting Manager
Certified Languages InternationalTelecommunications, 51-200 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Support Rating
Paycom
Paycom 8.7
Based on 54 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Business Manager
Big Eddy ClubHospitality, 11-50 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
In-Person Training
Paycom
Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
HR & Accounting Manager
Certified Languages InternationalTelecommunications, 51-200 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Online Training
Paycom
Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Payroll Specialist
Air Cargo CarriersAirlines/Aviation, 201-500 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Implementation Rating
Paycom
Paycom 4.2
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Payroll Specialist
Air Cargo CarriersAirlines/Aviation, 201-500 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Alternatives Considered
Paycom
Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
HR Manager
The Center for Mental HealthHospital & Health Care, 51-200 employees
TribeHR (discontinued)
We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
General Manager
Porch GroupInternet, 501-1000 employees
Scalability
Paycom
Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
HR & Accounting Manager
Certified Languages InternationalTelecommunications, 51-200 employees
TribeHR (discontinued)
No score
No answers yet
No answers on this topic
Return on Investment
Paycom
- Cut payroll processing time from 1 week to 2 days.
- Cut ACA reporting time from 2 weeks to 2 days.
- Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.
HR ASSISTSANT
Quality Children's ServicesEducation Management, 201-500 employees
TribeHR (discontinued)
- As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
- It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
- It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Senior Client Engagement Manager / Social Media Marketing
Ventana ResearchMarket Research, 11-50 employees