What users are saying about
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523 Ratings

Paycom

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523 Ratings
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Score 6.8 out of 100
6 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Paycom ranks higher in 4 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service
  • TribeHR (discontinued) ranks higher in 7 feature sets: Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

6.8

Paycom

68%
6.6

TribeHR (discontinued)

66%
Paycom ranks higher in 5/7 features

Employee demographic data

7.1
71%
262 Ratings
7.0
70%
1 Rating

Employment history

7.3
73%
254 Ratings
6.0
60%
2 Ratings

Job profiles and administration

7.0
70%
252 Ratings
8.0
80%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
254 Ratings
6.0
60%
1 Rating

Organizational charting

6.5
65%
181 Ratings
5.0
50%
2 Ratings

Organization and location management

6.1
61%
217 Ratings
8.0
80%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

6.4
64%
206 Ratings
6.0
60%
2 Ratings

Payroll Management

7.4

Paycom

74%
6.7

TribeHR (discontinued)

67%
Paycom ranks higher in 5/7 features

Pay calculation

7.3
73%
297 Ratings
5.0
50%
1 Rating

Support for external payroll vendors

6.4
64%
47 Ratings
8.0
80%
1 Rating

Off-cycle/On-Demand payment

8.7
87%
13 Ratings
6.0
60%
1 Rating

Benefit plan administration

7.5
75%
250 Ratings
6.0
60%
2 Ratings

Direct deposit files

7.8
78%
300 Ratings
7.0
70%
2 Ratings

Salary revision and increment management

7.9
79%
245 Ratings
9.0
90%
1 Rating

Reimbursement management

6.5
65%
163 Ratings
6.0
60%
1 Rating

Leave and Attendance Management

7.6

Paycom

76%
7.3

TribeHR (discontinued)

73%
TribeHR (discontinued) ranks higher in 2/3 features

Approval workflow

7.8
78%
254 Ratings
8.0
80%
2 Ratings

Balance details

7.4
74%
256 Ratings
6.0
60%
2 Ratings

Annual carry-forward and encashment

7.5
75%
214 Ratings
8.0
80%
2 Ratings

Employee Self Service

7.7

Paycom

77%
7.0

TribeHR (discontinued)

70%
Paycom ranks higher in 4/5 features

View and generate pay and benefit information

7.7
77%
303 Ratings
6.0
60%
2 Ratings

Update personal information

8.2
82%
304 Ratings
8.0
80%
2 Ratings

View company policy documentation

7.5
75%
266 Ratings
9.0
90%
2 Ratings

Employee recognition

7.2
72%
144 Ratings
7.0
70%
2 Ratings

View job history

7.7
77%
239 Ratings
5.0
50%
2 Ratings

Asset Management

4.8

Paycom

48%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

4.8
48%
26 Ratings
8.0
80%
1 Rating

HR Reporting

6.2

Paycom

62%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 3/3 features

Report builder

6.4
64%
255 Ratings
7.0
70%
1 Rating

Pre-built reports

6.6
66%
253 Ratings
8.0
80%
1 Rating

Ability to combine HR data with external data

5.7
57%
55 Ratings
9.0
90%
1 Rating

Onboarding

6.6

Paycom

66%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 2/2 features

New hire portal

6.9
69%
249 Ratings
9.0
90%
1 Rating

Manager tracking tools

6.2
62%
213 Ratings
8.0
80%
1 Rating

Performance and Goals

5.7

Paycom

57%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 4/4 features

Corporate goal setting

4.2
42%
36 Ratings
9.0
90%
1 Rating

Individual goal setting

6.7
67%
136 Ratings
8.0
80%
2 Ratings

Line-of sight-visibility

4.7
47%
35 Ratings
9.0
90%
1 Rating

Performance tracking

7.1
71%
144 Ratings
8.0
80%
1 Rating

Performance Management

7.2

Paycom

72%
7.8

TribeHR (discontinued)

78%
TribeHR (discontinued) ranks higher in 4/5 features

Performance plans

7.1
71%
173 Ratings
8.0
80%
2 Ratings

Performance improvement plans

6.9
69%
163 Ratings
7.0
70%
1 Rating

Review status tracking

7.1
71%
168 Ratings
9.0
90%
1 Rating

Review reminders

7.4
74%
176 Ratings
8.0
80%
1 Rating

Multiple review frequency

7.3
73%
156 Ratings
7.0
70%
1 Rating

Succession Planning

6.8

Paycom

68%
8.3

TribeHR (discontinued)

83%
TribeHR (discontinued) ranks higher in 3/4 features

Create succession plans/pools

9.1
91%
24 Ratings
9.0
90%
1 Rating

Candidate ranking

6.8
68%
30 Ratings
8.0
80%
1 Rating

Candidate search

5.8
58%
33 Ratings
7.0
70%
1 Rating

Candidate development

5.3
53%
29 Ratings
9.0
90%
1 Rating

Recruiting / ATS

6.1

Paycom

61%
8.9

TribeHR (discontinued)

89%
TribeHR (discontinued) ranks higher in 7/7 features

Job Requisition Management

6.4
64%
157 Ratings
9.0
90%
1 Rating

Company Website Posting

6.3
63%
155 Ratings
9.0
90%
1 Rating

Publish to Social Media

5.9
59%
121 Ratings
10.0
100%
1 Rating

Job Search Site Posting

6.2
62%
140 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

5.5
55%
134 Ratings
8.0
80%
1 Rating

Applicant Tracking

6.2
62%
163 Ratings
9.0
90%
1 Rating

Notifications and Alerts

6.0
60%
165 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Paycom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.3

Paycom

63%
324 Ratings
6.0

TribeHR (discontinued)

60%
2 Ratings

Likelihood to Renew

8.1

Paycom

81%
16 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Usability

7.2

Paycom

72%
19 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Availability

9.1

Paycom

91%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Performance

8.2

Paycom

82%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Support Rating

9.2

Paycom

92%
56 Ratings

TribeHR (discontinued)

N/A
0 Ratings

In-Person Training

6.4

Paycom

64%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Online Training

7.3

Paycom

73%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Implementation Rating

5.8

Paycom

58%
7 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Configurability

5.5

Paycom

55%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Ease of integration

5.5

Paycom

55%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Product Scalability

5.5

Paycom

55%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Vendor post-sale

5.0

Paycom

50%
2 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Vendor pre-sale

8.4

Paycom

84%
2 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Paycom

Paycom is well suited for people who have little experience with HR and Payroll functionality because it simplifies what is needed. Not only that, but Paycom seems to have a representative or technology that can catch errors and will send out regular reminders or warnings when it appears something may be either missing or incorrect.
Read full review

NetSuite

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Read full review

Pros

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review

NetSuite

  • Ad publication
  • process streamlining
  • scalability
Read full review

Cons

Paycom

  • The talent acquisition module is a little clunky and cumbersome.
  • Benefits administration has grown a lot but has been a little slow to catch up with the true needs of benefit admin.
  • It doesn't accommodate volunteers and an international ex-pat employee population well.
Read full review

NetSuite

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Read full review

Pricing Details

Paycom

Starting Price

Editions & Modules

Paycom editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    TribeHR (discontinued)

    Starting Price

    Editions & Modules

    TribeHR (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Paycom

      We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
      Read full review

      NetSuite

      No answers on this topic

      Usability

      Paycom

      The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
      Read full review

      NetSuite

      No answers on this topic

      Reliability and Availability

      Paycom

      They are very dependable and I have never experience any outages
      Read full review

      NetSuite

      No answers on this topic

      Performance

      Paycom

      It is a solid product and was out first payroll software that we have used
      Read full review

      NetSuite

      No answers on this topic

      Support Rating

      Paycom

      Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
      Read full review

      NetSuite

      No answers on this topic

      In-Person Training

      Paycom

      They were a sales person and not really a good trainer.
      Read full review

      NetSuite

      No answers on this topic

      Online Training

      Paycom

      All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
      Read full review

      NetSuite

      No answers on this topic

      Implementation Rating

      Paycom

      Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
      Read full review

      NetSuite

      No answers on this topic

      Alternatives Considered

      Paycom

      Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
      Read full review

      NetSuite

      We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
      Read full review

      Scalability

      Paycom

      They are not able to meet our current needs
      Read full review

      NetSuite

      No answers on this topic

      Return on Investment

      Paycom

      • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
      • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
      Read full review

      NetSuite

      • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
      • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
      • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
      Read full review

      Screenshots

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