What users are saying about
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424 Ratings

Paycom

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424 Ratings
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Score 7.3 out of 100
5 Ratings
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Score 7 out of 100

Feature Set Ratings

  • Paycom ranks higher in 4 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service
  • TribeHR (discontinued) ranks higher in 7 feature sets: Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.2

Paycom

72%
6.6

TribeHR (discontinued)

66%
Paycom ranks higher in 5/7 features

Employee demographic data

7.5
75%
209 Ratings
7.0
70%
1 Rating

Employment history

7.7
77%
199 Ratings
6.0
60%
2 Ratings

Job profiles and administration

7.4
74%
200 Ratings
8.0
80%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.5
75%
201 Ratings
6.0
60%
1 Rating

Organizational charting

6.9
69%
150 Ratings
5.0
50%
2 Ratings

Organization and location management

6.3
63%
174 Ratings
8.0
80%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
167 Ratings
6.0
60%
2 Ratings

Payroll Management

7.6

Paycom

76%
6.7

TribeHR (discontinued)

67%
Paycom ranks higher in 5/7 features

Pay calculation

7.6
76%
237 Ratings
5.0
50%
1 Rating

Support for external payroll vendors

6.4
64%
47 Ratings
8.0
80%
1 Rating

Off-cycle/On-Demand payment

8.7
87%
13 Ratings
6.0
60%
1 Rating

Benefit plan administration

7.6
76%
202 Ratings
6.0
60%
2 Ratings

Direct deposit files

8.1
81%
238 Ratings
7.0
70%
2 Ratings

Salary revision and increment management

8.2
82%
198 Ratings
9.0
90%
1 Rating

Reimbursement management

6.9
69%
134 Ratings
6.0
60%
1 Rating

Leave and Attendance Management

7.7

Paycom

77%
7.3

TribeHR (discontinued)

73%
Paycom ranks higher in 2/3 features

Approval workflow

8.0
80%
204 Ratings
8.0
80%
2 Ratings

Balance details

7.5
75%
205 Ratings
6.0
60%
2 Ratings

Annual carry-forward and encashment

7.5
75%
172 Ratings
8.0
80%
2 Ratings

Employee Self Service

8.0

Paycom

80%
7.0

TribeHR (discontinued)

70%
Paycom ranks higher in 4/5 features

View and generate pay and benefit information

8.2
82%
246 Ratings
6.0
60%
2 Ratings

Update personal information

8.5
85%
246 Ratings
8.0
80%
2 Ratings

View company policy documentation

7.7
77%
215 Ratings
9.0
90%
2 Ratings

Employee recognition

7.7
77%
120 Ratings
7.0
70%
2 Ratings

View job history

7.9
79%
190 Ratings
5.0
50%
2 Ratings

Asset Management

4.6

Paycom

46%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

4.6
46%
26 Ratings
8.0
80%
1 Rating

HR Reporting

6.5

Paycom

65%
8.0

TribeHR (discontinued)

80%
TribeHR (discontinued) ranks higher in 3/3 features

Report builder

7.0
70%
202 Ratings
7.0
70%
1 Rating

Pre-built reports

7.2
72%
201 Ratings
8.0
80%
1 Rating

Ability to combine HR data with external data

5.5
55%
55 Ratings
9.0
90%
1 Rating

Onboarding

7.0

Paycom

70%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 2/2 features

New hire portal

7.5
75%
197 Ratings
9.0
90%
1 Rating

Manager tracking tools

6.6
66%
169 Ratings
8.0
80%
1 Rating

Performance and Goals

5.8

Paycom

58%
8.5

TribeHR (discontinued)

85%
TribeHR (discontinued) ranks higher in 4/4 features

Corporate goal setting

4.1
41%
36 Ratings
9.0
90%
1 Rating

Individual goal setting

7.0
70%
113 Ratings
8.0
80%
2 Ratings

Line-of sight-visibility

4.5
45%
35 Ratings
9.0
90%
1 Rating

Performance tracking

7.5
75%
119 Ratings
8.0
80%
1 Rating

Performance Management

7.3

Paycom

73%
7.8

TribeHR (discontinued)

78%
TribeHR (discontinued) ranks higher in 4/5 features

Performance plans

7.2
72%
144 Ratings
8.0
80%
2 Ratings

Performance improvement plans

7.0
70%
135 Ratings
7.0
70%
1 Rating

Review status tracking

7.3
73%
139 Ratings
9.0
90%
1 Rating

Review reminders

7.5
75%
145 Ratings
8.0
80%
1 Rating

Multiple review frequency

7.4
74%
128 Ratings
7.0
70%
1 Rating

Succession Planning

6.7

Paycom

67%
8.3

TribeHR (discontinued)

83%
TribeHR (discontinued) ranks higher in 3/4 features

Create succession plans/pools

9.1
91%
24 Ratings
9.0
90%
1 Rating

Candidate ranking

6.8
68%
30 Ratings
8.0
80%
1 Rating

Candidate search

5.7
57%
33 Ratings
7.0
70%
1 Rating

Candidate development

5.2
52%
29 Ratings
9.0
90%
1 Rating

Recruiting / ATS

6.4

Paycom

64%
8.9

TribeHR (discontinued)

89%
TribeHR (discontinued) ranks higher in 7/7 features

Job Requisition Management

6.7
67%
127 Ratings
9.0
90%
1 Rating

Company Website Posting

6.6
66%
127 Ratings
9.0
90%
1 Rating

Publish to Social Media

6.2
62%
102 Ratings
10.0
100%
1 Rating

Job Search Site Posting

6.5
65%
116 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

6.0
60%
113 Ratings
8.0
80%
1 Rating

Applicant Tracking

6.6
66%
134 Ratings
9.0
90%
1 Rating

Notifications and Alerts

6.4
64%
137 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Paycom is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Paycom

70%
261 Ratings
6.0

TribeHR (discontinued)

60%
2 Ratings

Likelihood to Renew

7.9

Paycom

79%
13 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Usability

7.1

Paycom

71%
17 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Availability

9.1

Paycom

91%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Performance

8.2

Paycom

82%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Support Rating

8.7

Paycom

87%
54 Ratings

TribeHR (discontinued)

N/A
0 Ratings

In-Person Training

6.4

Paycom

64%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Online Training

7.3

Paycom

73%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Implementation Rating

4.2

Paycom

42%
6 Ratings

TribeHR (discontinued)

N/A
0 Ratings

Product Scalability

5.5

Paycom

55%
1 Rating

TribeHR (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
Kirsten Lowery | TrustRadius Reviewer

Pros

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

TribeHR (discontinued)

  • Ad publication
  • process streamlining
  • scalability
Adam Guenther | TrustRadius Reviewer

Cons

Paycom

  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

TribeHR (discontinued)

  • I would like even more capabilities, but I think that has to do with how we are using the site.
  • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
  • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
Kirsten Lowery | TrustRadius Reviewer

Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

TribeHR (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Paycom

Paycom 7.9
Based on 13 answers
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Renata Falbo | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Usability

Paycom

Paycom 7.1
Based on 17 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Performance

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Paycom

Paycom 8.7
Based on 54 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

In-Person Training

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Online Training

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Paycom

Paycom 4.2
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Paycom

Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
Michelle Armour | TrustRadius Reviewer

TribeHR (discontinued)

We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
Adam Guenther | TrustRadius Reviewer

Scalability

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

TribeHR (discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Paycom

  • Cut payroll processing time from 1 week to 2 days.
  • Cut ACA reporting time from 2 weeks to 2 days.
  • Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.
Cecilia Terrazas | TrustRadius Reviewer

TribeHR (discontinued)

  • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
  • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
  • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
Kirsten Lowery | TrustRadius Reviewer

Screenshots

TribeHR (discontinued)

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