TrustRadius: an HG Insights company

PayPal Payments Pro vs. Paypro Workforce Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayPal Payments Pro

    Score8.6 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    Paypro Workforce Management

    Score9.1 out of 10
    N/APaypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
    Pricing
    PayPal Payments ProPaypro Workforce Management
    Editions & Modules
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    No answers on this topic
    Offerings
    Pricing Offerings
    PayPal Payments ProPaypro Workforce Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    PayPal Payments ProPaypro Workforce Management
    Considered Both Products
    PayPal
    No answer on this topic
    Paypro Workforce Management
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    34 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    36 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    36 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    35 Answers
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    PayPal Payments ProPaypro Workforce Management
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PayPal Payments ProPaypro Workforce Management
    Likelihood to Recommend
    8.2
    (72 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    2.3
    (9 ratings)
    8.0
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PayPal Payments ProPaypro Workforce Management
    Likelihood to Recommend
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    Paypro Workforce Management
    Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
    Incentivized
    Read full review
    Pros
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    Paypro Workforce Management
    • Setting up new employees is very easy and only takes a couple of minutes.
    • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
    Incentivized
    Read full review
    Cons
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    Paypro Workforce Management
    • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
    • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
    • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
    Incentivized
    Read full review
    Likelihood to Renew
    PayPal
    No answers on this topic
    Paypro Workforce Management
    We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
    Incentivized
    Read full review
    Usability
    PayPal
    No answers on this topic
    Paypro Workforce Management
    The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
    Incentivized
    Read full review
    Support Rating
    PayPal
    Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
    Incentivized
    Read full review
    Paypro Workforce Management
    I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
    Incentivized
    Read full review
    Implementation Rating
    PayPal
    No answers on this topic
    Paypro Workforce Management
    The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
    Incentivized
    Read full review
    Alternatives Considered
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    Paypro Workforce Management
    We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
    Incentivized
    Read full review
    Return on Investment
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
    Paypro Workforce Management
    • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
    • It's cheaper than other payroll company.
    Incentivized
    Read full review
    ScreenShots