PingOne from Ping Identity vs. RapidVerify vs. Trust Swiftly

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

Overall, I was very impressed with Rapid Verify's offering. The onboarding process was quick and easy. For us, the turnaround time in getting results was the biggest benefit. It would be nice if we could integrate this in our current software we use internally as this would prevent us from having to switch between platforms to get this done.

The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
• Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
• Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.

• Takes away the need to have parents and other people come in to do id scans.
• Parents can now do this wherever they are at. Some parents have expressed its easier than having to wait to get this done like they have in the past.
• We get a copy of the license that we can import directly into our current sofrware.

• Some of the top parts is the speed at which the checks can be completed. Usually customers get notified right away and then complete it within a few minutes. Other solutions we had to wait a long time for the customer to fill out the information needed.
• We also liked the pricing structure as it fit our budget and allowed us to have enough security without giving up many features. This balance was important to see what we needed to pay extra for such as lookups on government databases.
• Having the branding and customization was another benefit as we could match all the themes and different collection points to our own tools.

• PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
• The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
• PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Since the verification came back as verified, we did not know what would happen if it failed, some examples or use cases published on their site would be helpful in this case.
• A white paper explaining how this could satisfy I-9 requirements.
• It would be nice if we could customize the verification report generated.

• The support hours did not meet our initial requirements as we have international based team.
• We could have more options to verify the documents on certain upload types.
• The transfer process between devices should be faster.

Ping's solutions are a powerful tool, but with that comes the need for skills to operate them. It's not easy for inexperienced engineers to run. From the end-user perspective, it is fully customizable and can be as seamless as you need.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The user interface was pretty simple and not too complicated which made it easy to figure out how to use the platform. This is what made it appealing. Too many options can be distracting.

Trust Swiftly was simply easy to get started. The amount of settings and choices overwhelmed us at first but it made since now that we dealt with a lot of fraud. Having each verification allows us to expand our operations to more customers and our team feels comfortable logging in each day to use..

Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.

We usually have to wait days for a response from online vendors, but RapidVerify responded to our queries within a matter of hours which was very refreshing.

PingOne from Ping Identity is the clear winner here. I can say this because the cost of their service is very worth it, and their service offers more than their competitors. In addition to that, this software is still improving daily, which only means that there is still more to come, and their Developers are giving their fair share of service to keep their software the best.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We asked our IT guy and he mentioned maybe we should try Plaid, but when looking at their offering, we would have had to get a developer to set everything up and it all seemed too complex for our needs. We are not a large company and we wanted something simple and easy to use. With RapidVerify, everything just worked.

We only briefly checked some other options but mostly they were unable to meet the requirements of our industry of payments. There were no tools that could do payment verification for us, so that is what made us select trust swiftly first. The other costs and pricing were not clear so we went with the most open pricing.

• The TCO for our deployment of Ping will be over a million dollars/year less to operate compared to the systems it replaces.
• Moving the organization to federated protocols allows greater flexibility in our cloud migration strategy and zero trust designs.
• Operating with federated protocols internally facilitates M&A and divestiture activities.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Since we are a small center, not having to take away one of the two teachers to do this has allowed us to stay focused in our classrooms.
• We really like having the photos so we can import into our daycare center software.

• Our business has been able to save on fraudulent withdrawals from winnings by using the tool. We already caught a few cases where we would have lost thousands of dollars. It was a immediate impact and the savings were easily worth it in the grand schemes of things.
• We saw a spike on sucessful signups too since before we had more of a slow manual process to onboard and withdraws. After putting it in place we could expand the processing and get faster payout times.