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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pollfish

    Score9.1 out of 10
    N/APollfish is a survey platform that aims to provide reliable consumer data quickly. It is designed for businesses of any size, including market research agencies, marketing departments, advertising agencies, product development teams, and consulting firms. The platform offers features such as fast surveys and advanced filtering options, to empower businesses to make informed decisions based on high-quality results.

    $0.95

    one-time fee per completed survey

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    PollfishSquare 9 Softworks
    Editions & Modules
    DIY Platform
    Starting at $0.95
    per response
    Full Service Projects
    Projects start at $5,000
    per project
    Enterprise
    Packages starting at $10,000
    per year annual commitment
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    PollfishSquare 9 Softworks
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    PollfishSquare 9 Softworks
    Considered Both Products
    Prodege LLC
    No answer on this topic
    Square 9 Softworks
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    56 Answers
    96%
    Would buy again
    72 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    56 Answers
    96%
    Happy with the feature set
    72 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    44 Answers
    89%
    Implementation went as expected
    54 Answers
    Features
    PollfishSquare 9 Softworks
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    7.6
    50 Ratings
    6% below category average
    Square 9 Softworks
    -
    Ratings
    Survey templates8.250 Ratings00 Ratings
    Themes6.535 Ratings00 Ratings
    Custom logo/branding8.135 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    8.5
    56 Ratings
    0% below category average
    Square 9 Softworks
    -
    Ratings
    Changes to live survey7.438 Ratings00 Ratings
    Question design help8.552 Ratings00 Ratings
    Multiple question types9.756 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    8.5
    54 Ratings
    2% above category average
    Square 9 Softworks
    -
    Ratings
    Survey logic flexibility8.554 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    8.3
    56 Ratings
    2% above category average
    Square 9 Softworks
    -
    Ratings
    Response tracking8.954 Ratings00 Ratings
    Data export8.456 Ratings00 Ratings
    Standard reports8.349 Ratings00 Ratings
    Custom reports7.541 Ratings00 Ratings
    Analytics8.346 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    8.9
    40 Ratings
    3% above category average
    Square 9 Softworks
    -
    Ratings
    Access controls8.940 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Pollfish and Square 9 Softworks
    Feature
    Pollfish
    9.1
    45 Ratings
    12% above category average
    Square 9 Softworks
    -
    Ratings
    Vendor-offered crowdsourcing9.542 Ratings00 Ratings
    Respondent restrictions8.741 Ratings00 Ratings
    Best Alternatives
    PollfishSquare 9 Softworks
    Small Businesses
    Jotform
    Score8.5 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PollfishSquare 9 Softworks
    Likelihood to Recommend
    9.0
    (57 ratings)
    9.3
    (80 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.9
    (7 ratings)
    Usability
    8.8
    (57 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.9
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    PollfishSquare 9 Softworks
    Likelihood to Recommend
    Prodege LLC
    Despite its minor shortcomings, PollFish is still very good for startups that need to gauge their product idea's potential acceptance and customer demand, and also very useful for fine-tuning their branding, messaging, product features, and even pricing. This is so much better than traditional polling and surveying, which were more expensive and much slower in the past.
    Incentivized
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    Prodege LLC
    • Obtain people's opinions on a specific topic, both quantitatively and qualitatively, as it has option for open answers.
    • Being able to segment my audience not only by country and state, but also by city and even socioeconomic level (something that is particularly difficult outside of the United States).
    • Be able to insert videos in order to make quick creativity tests.
    • Obtain quick results. Most of the times in only one day, even with specific segmentations.
    Incentivized
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    Prodege LLC
    • The survey editor UI can be quite annoying. The way it scrolls back up to the top of the page whenever I click on a question to edit it makes it so that the page is constantly moving.
    • Oftentimes I get an "oops an error occurred" message but it never actually explains what is going wrong.
    • Customer support can sometimes take a long time to respond making it challenging when faced with a platform question or capability I am not familiar with.
    Incentivized
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    Prodege LLC
    For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.
    Incentivized
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Implementation Rating
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
    Read full review
    Alternatives Considered
    Prodege LLC
    Pollfish is the most cost effective and the quickest survey platform. However there are questions when it comes to the actual reliability of the results that are retrieved from Pollfish surveys. However, its speed makes it tough to use other platforms, even at a potential sacrifice of the quality of data.
    Incentivized
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Scalability
    Prodege LLC
    No answers on this topic
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    Prodege LLC
    • Drives a lot of traffic to our website when consumer insights pieces are put out
    • Had one customer request a meeting based on seeing our consumer data leading to a $100,000+ close on an opportunity
    • Drives our strategy for certain areas of our product development
    Incentivized
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    Pollfish Screenshots

    Screenshot of an executive ready report generated with AI Reports, with comprehensive AI survey analysis. The engine reads questionnaire context, runs statistical tests, and codes open-ended responses to draft a polished, evidence-based report.

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.