PowerProtect DD Series vs. Rubrik

We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.

Incentivized

Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.

Incentivized

• The deduplication is fantastic. We are currently seeing total compression factors in the mid to upper 50s.
• The platform is very reliable and stable.
• It backs up a wide variety of enterprise apps (e.g. legacy applications, UNIX, iSeries, open systems etc) or your primary storage.

Incentivized

• Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
• Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
• Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.

Incentivized

• It is very slow to restore from. Backup times are great, restores can be terribly slow.
• It doesn't offload to cloud storage natively. You need to purchase an expensive license to enable this feature.
• The management interface is very basic, but it works fine.
• The new air gap solution seems to be just replication an on/off switch. I'd prefer to see them leverage AI on the existing device instead of requiring
• A second device is purchased and securing by toggling the connectivity off.

Incentivized

• Reporting and creation of custom Reports
• Orchestrated Recovery is not available for Nutanix AHV yet
• Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write.
• Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore.

DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.

Incentivized

I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.

I have found PowerProtect DD to be very easy to use. The instructions are clear and the user interface is straightforward. I haven't needed to do any serious data recovery yet, however I found the process of backing up my data through PowerProtect DD to be relatively easy

Incentivized

The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.

Incentivized

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.

Incentivized

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Incentivized

Very easy to take in and pass on.

Incentivized

I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.

Incentivized

As far as I know, everything with the implementation went very smoothly

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

I have used NetBackup, CommVault, Tivoli, and Actifio in my previous environments. With Data Domain I am not constantly babysitting my backup to make sure it is not choking and dying and we are not bound by the same channel lane path constraints most backup software and hardware works on. By far the initial cost has been more than made up for with the time not being dedicated to backup.

Incentivized

There is no comparison, Rubrik worked right out of the box and even has support for IBM DB2 databases. Patches and upgrades have been performed without any issues. Database backups are run using default settings without any noticeable impact on the databases/servers and complete as quickly or nearly as quickly as native backups. Cohesity on the other hand needed extensive, on-going, custom tuning via undocumented parameters just to keep it working, and every patch broke the solution which then required more parameter tuning. There were also issues with backup performance, we had balance impact of the backups on the database versus the amount of time it took to run the backups. We even reverted back to native backups for some of our larger databases because they just would not complete in Cohesity.

Incentivized

We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

Incentivized

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

Incentivized

• Data Domain says 20+ hours per week when compared to using a tape library. Once the unit is configured it basically takes care of itself.
• With MTree replication we no longer need to send tapes to an offsite storage facility.
• Having a second data domain at our DR site allows us to perform recoveries from any of our replicated backups. We do not have to order and wait for tapes to arrive.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized