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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress WhatsUp Gold

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Progress WhatsUp GoldRealVNC Connect
    Editions & Modules
    No answers on this topic
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Progress WhatsUp GoldRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Progress WhatsUp GoldRealVNC Connect
    Considered Both Products
    Progress Software
    No answer on this topic
    RealVNC
    Chose RealVNC Connect
    VNC is way faster and has more features than Chrome Remote Desktop.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Progress WhatsUp GoldRealVNC Connect
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Progress WhatsUp Gold and RealVNC Connect
    Feature
    Progress WhatsUp Gold
    6.6
    10 Ratings
    18% below category average
    RealVNC Connect
    -
    Ratings
    Automated network device discovery8.08 Ratings00 Ratings
    Network monitoring7.49 Ratings00 Ratings
    Alerts8.710 Ratings00 Ratings
    Network capacity planning4.37 Ratings00 Ratings
    Packet capture analysis5.13 Ratings00 Ratings
    Network mapping6.86 Ratings00 Ratings
    Customizable reports6.46 Ratings00 Ratings
    Wireless infrastructure monitoring4.26 Ratings00 Ratings
    Hardware health monitoring8.98 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Progress WhatsUp Gold and RealVNC Connect
    Feature
    Progress WhatsUp Gold
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
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    Progress WhatsUp GoldRealVNC Connect
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    Auvik
    Score8.8 out of 10
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    Score7.2 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress WhatsUp GoldRealVNC Connect
    Likelihood to Recommend
    8.3
    (13 ratings)
    9.7
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    4.2
    (2 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Progress WhatsUp GoldRealVNC Connect
    Likelihood to Recommend
    Progress Software
    [Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Progress Software
    • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
    • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
    • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Progress Software
    • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
    • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
    Incentivized
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Progress Software
    No answers on this topic
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Progress Software
    The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
    Incentivized
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Support Rating
    Progress Software
    We have never had an issue with support. It has always been quick and understandable
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    Progress Software
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Progress Software
    No answers on this topic
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    Alternatives Considered
    Progress Software
    Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
    Incentivized
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Return on Investment
    Progress Software
    • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
    • Saves on system downtime and lost productivity
    • Remote monitoring means less staff hours spent checking for potential problems.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    Progress WhatsUp Gold Screenshots

    Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.