Quickbase vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quickbase
Score 9.2 out of 10
N/A
Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.
$700
per month
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
QuickbaseSAP Jam
Editions & Modules
Enterprise
Full Customizable
per month/billed annually
Business
Starting at $2,200
per month
Team
Started at $700
per month
No answers on this topic
Offerings
Pricing Offerings
QuickbaseSAP Jam
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsQuickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.
More Pricing Information
Community Pulse
QuickbaseSAP Jam
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
QuickbaseSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Quickbase
-
Ratings
SAP Jam
7.8
3 Ratings
1% below category average
Task Management00 Ratings7.82 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.03 Ratings
Search00 Ratings8.03 Ratings
Visual planning tools00 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Quickbase
-
Ratings
SAP Jam
6.8
3 Ratings
16% below category average
Chat00 Ratings7.02 Ratings
Notifications00 Ratings8.63 Ratings
Discussions00 Ratings8.63 Ratings
Surveys00 Ratings6.13 Ratings
Internal knowledgebase00 Ratings8.83 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Quickbase
-
Ratings
SAP Jam
6.9
3 Ratings
16% below category average
Versioning00 Ratings9.33 Ratings
Video files00 Ratings6.83 Ratings
Audio files00 Ratings7.13 Ratings
Document collaboration00 Ratings6.02 Ratings
Access control00 Ratings8.83 Ratings
Advanced security features00 Ratings6.02 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Device sync00 Ratings7.01 Ratings
Best Alternatives
QuickbaseSAP Jam
Small Businesses
monday.com
monday.com
Score 8.4 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QuickbaseSAP Jam
Likelihood to Recommend
9.3
(517 ratings)
8.8
(3 ratings)
Likelihood to Renew
9.9
(54 ratings)
4.0
(1 ratings)
Usability
9.0
(40 ratings)
5.0
(1 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
9.0
(15 ratings)
-
(0 ratings)
Support Rating
8.7
(44 ratings)
2.0
(1 ratings)
In-Person Training
9.7
(4 ratings)
-
(0 ratings)
Online Training
9.9
(5 ratings)
-
(0 ratings)
Implementation Rating
9.5
(22 ratings)
-
(0 ratings)
Configurability
9.0
(10 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.4
(10 ratings)
-
(0 ratings)
Product Scalability
9.0
(15 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(10 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(10 ratings)
-
(0 ratings)
User Testimonials
QuickbaseSAP Jam
Likelihood to Recommend
Quickbase
I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Quickbase
  • Rapidly bring new ideas to life
  • Great authentication and authorization system out of the box
  • Connects with many major third-party services (via Pipelines)
  • Reporting and Dashboards are awesome
  • Excellent emails notification system to keep us in the loop when data changes
  • Intuitive UI for building forms and reports
  • Nice playground to test new ideas
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
Read full review
Cons
Quickbase
  • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
  • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Quickbase
For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Quickbase
Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Reliability and Availability
Quickbase
Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
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SAP
No answers on this topic
Performance
Quickbase
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
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SAP
No answers on this topic
Support Rating
Quickbase
If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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In-Person Training
Quickbase
It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
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SAP
No answers on this topic
Online Training
Quickbase
Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
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SAP
No answers on this topic
Implementation Rating
Quickbase
I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
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SAP
No answers on this topic
Alternatives Considered
Quickbase
Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Scalability
Quickbase
It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
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SAP
No answers on this topic
Professional Services
Quickbase
For clients we use Qucik base to develop application
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SAP
No answers on this topic
Return on Investment
Quickbase
  • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
  • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots