QuickBooks Desktop Enterprise vs. QuickBooks Online Advanced

When I first started using QuickBooks Desktop Enterprise for my non-profit 7 years ago, there were some struggles, but updates they have made to the product have been great and improved a lot of the functions that were a struggle. It is super helpful for handling specific non-profit needs where the normal QuickBooks, while great, is set up for for-profit businesses. The ability to enter donations and allocate them by classes that I set up is an invaluable tool.

Incentivized

I gave this rating more from the standpoint that I enjoy using other bookkeeping platforms more than I enjoy QuickBooks Online Advanced. While QuickBooks Online Advanced is a solid platform that I have no issue working in, there are some areas that could be improved. The biggest of these areas is the overall design of the platform. I feel that when you first log in and are brought to the home screen, everything just looks cluttered.

Incentivized

• Detailed organization of financial information
• Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
• Ease of overall use
• Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.

Incentivized

• It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world.
• The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients.
• The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well.

Incentivized

• The software becomes "cranky" more often than I would like. A quick data scan on the server usually helps, but if I am out the staff get pretty stressed.
• Record Retention is not working with QuickBooks. Should there be legal action requesting records for 20 years ago the records will be there - not advisable.
• Upgrades are quite time consuming as I have to "touch" every computer using the software.

Incentivized

• Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient.
• More features and space in the app for organization of the self-created workflows.
• The stability of QuickBooks Online Advanced can still be better.
• There are still file-size issues and limitations on transactions and attributes of transactions.

We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.

Incentivized

QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced

Incentivized

I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.

Incentivized

QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job

Incentivized

They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.

Incentivized

QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.

Incentivized

Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great

Incentivized

It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard

Incentivized

easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.

Incentivized

The online training was easy to follow and understand. The online training gave us the specific instructions to follow

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If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.

Incentivized

Need to make an option for non-profit organizations

Incentivized

We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.

Incentivized

I have not evaluated any yet. I have used QuickBooks since 2008 and I used Sage in the corporate environment before using QuickBooks. Honestly, I can't remember it because it was early 2000's. I thought about evaluating and looking because of the issues I've had with QuickBooks, but I haven't really investigated.

Incentivized

It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.

Incentivized

• Good value for the price. The initial setup was quick and easy.
• When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
• Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.

Incentivized

• Positive - time and accuracy: Improved bank feeds with rules for automating categorization (expense account) of transactions.
• Negative - time and efficiency: Very slow response in data entry such as estimates, purchase orders, invoices, sales receipts, bills & bill payment, and even check writing.
• Negative - time and error correction: Payroll taxes and sales taxes remain in their own silos and are very difficult to correct OR wrong to correct with regular ledger and transaction entries.
• Negative - time and reporting: Customer activity cannot be tracked using deposits or JE'd transactions. Reporting and research require the use of transaction forms such as invoices, sales receipts, payments, and credit memos. As an example, the transaction register for a customer can be sorted by various parameters. A default is "All" transactions but does not include all transactions -- you have to select "All plus deposits" and you will also not see checks. This is about the same for Vendor activity, where deposits (e.g. refunds) will not show in the vendor's activity register. A vendor credit memo is required, then the refund can be pushed against that credit balance. The credit memo will appear in the vendor register, but a deposit will not.

Incentivized