TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    QuickBooks OnlineWordPress
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    QuickBooks OnlineWordPress
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    QuickBooks OnlineWordPress
    Considered Both Products
    Intuit
    Chose QuickBooks Online
    Sage support knocked the socks off QBO support, but it came at a price.
    Incentivized
    Chose QuickBooks Online
    Time for me to switch now.
    Incentivized
    Chose QuickBooks Online
    N/A
    Incentivized
    Chose QuickBooks Online
    Enterprise is just a more robust form of Quickbooks. I've used both the online version and the desktop (installed) version. Overall, there's not too much of a noticeable difference here. I would highly recommend both but it's based on your needs.
    Incentivized
    Chose QuickBooks Online
    After the first year of running my business and then having to do my self-assessment taxes, I quickly realized using Excel spreadsheets, in the long run, wasn't going to cut it. Quickbooks is like having your very own accountant that you'll have to check in on to make sure they …
    Incentivized
    Chose QuickBooks Online
    QuickBooks Online is feature rich and easy to use. Overall, I think it’s better than any other alternative right now. Once the competition can match the features of QBO, and provide it at a lower price, I would definitely consider looking at the alternative. For now, though, …
    Incentivized
    Automattic
    Chose WordPress
    I've used other website builders in the past that worked fine but didn't offer the same level of customization that WordPress offers.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    95%
    Implementation went as expected
    100 Answers
    Features
    QuickBooks OnlineWordPress
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    WordPress
    -
    Ratings
    Pay calculation8.0114 Ratings00 Ratings
    Benefit plan administration6.962 Ratings00 Ratings
    Direct deposit files8.1105 Ratings00 Ratings
    Salary revision and increment management7.778 Ratings00 Ratings
    Reimbursement management7.784 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    WordPress
    -
    Ratings
    API for custom integration6.996 Ratings00 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    WordPress
    8.1
    159 Ratings
    2% below category average
    Single sign-on capability8.3156 Ratings00 Ratings
    Role-based user permissions8.1181 Ratings8.1159 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    WordPress
    -
    Ratings
    Dashboards8.1204 Ratings00 Ratings
    Standard reports8.3211 Ratings00 Ratings
    Custom reports7.7195 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    WordPress
    -
    Ratings
    Accounts payable8.6200 Ratings00 Ratings
    Accounts receivable8.6217 Ratings00 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.441 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    WordPress
    -
    Ratings
    Inventory tracking6.685 Ratings00 Ratings
    Automatic reordering6.947 Ratings00 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    WordPress
    -
    Ratings
    Pricing7.991 Ratings00 Ratings
    Order entry7.787 Ratings00 Ratings
    Credit card processing8.3111 Ratings00 Ratings
    Cost of goods sold8.0110 Ratings00 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    API00 Ratings7.9124 Ratings
    Internationalization / multi-language00 Ratings7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings7.3152 Ratings
    Admin section00 Ratings8.3164 Ratings
    Page templates00 Ratings8.7160 Ratings
    Library of website themes00 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings8.5161 Ratings
    Publishing workflow00 Ratings8.1154 Ratings
    Form generator00 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of QuickBooks Online and WordPress
    Feature
    QuickBooks Online
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings8.1142 Ratings
    SEO support00 Ratings7.9148 Ratings
    Bulk management00 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings9.2152 Ratings
    Community / comment management00 Ratings8.2152 Ratings
    Best Alternatives
    QuickBooks OnlineWordPress
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineWordPress
    Likelihood to Recommend
    8.3
    (252 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    3.8
    (38 ratings)
    Usability
    8.2
    (167 ratings)
    8.1
    (50 ratings)
    Availability
    9.0
    (6 ratings)
    9.5
    (3 ratings)
    Performance
    1.0
    (5 ratings)
    8.6
    (2 ratings)
    Support Rating
    9.9
    (70 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    9.0
    (10 ratings)
    Configurability
    1.0
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    8.0
    (1 ratings)
    Product Scalability
    2.0
    (3 ratings)
    10.0
    (1 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    QuickBooks OnlineWordPress
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    Intuit
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    Intuit
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard