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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Zoho One

    Score9.1 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    QuickBooks OnlineZoho One
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    QuickBooks OnlineZoho One
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Month-to-month plans available.
    More Pricing Information
    Features
    QuickBooks OnlineZoho One
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation8.0114 Ratings9.73 Ratings
    Benefit plan administration6.962 Ratings9.24 Ratings
    Direct deposit files8.1105 Ratings9.73 Ratings
    Salary revision and increment management7.778 Ratings00 Ratings
    Reimbursement management7.784 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    API for custom integration6.996 Ratings8.57 Ratings
    Plug-ins7.198 Ratings8.47 Ratings
    Security
    Comparison of Security features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability8.3156 Ratings9.49 Ratings
    Role-based user permissions8.1181 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards8.1204 Ratings8.59 Ratings
    Standard reports8.3211 Ratings8.59 Ratings
    Custom reports7.7195 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable8.5200 Ratings8.06 Ratings
    Accounts receivable8.6217 Ratings8.26 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.441 Ratings7.34 Ratings
    Primary and Secondary Ledgers7.972 Ratings6.03 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings7.54 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings8.04 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Zoho One
    9.4
    4 Ratings
    17% above category average
    Inventory tracking6.685 Ratings9.34 Ratings
    Automatic reordering6.947 Ratings9.23 Ratings
    Location management7.254 Ratings9.74 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Zoho One
    8.9
    7 Ratings
    12% above category average
    Pricing7.991 Ratings9.17 Ratings
    Order entry7.787 Ratings9.26 Ratings
    Credit card processing8.3111 Ratings9.44 Ratings
    Cost of goods sold8.0110 Ratings9.14 Ratings
    Order Orchestration7.347 Ratings7.92 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.14 Ratings
    Travel & Expense Management00 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.25 Ratings
    Period Close00 Ratings6.44 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling00 Ratings9.56 Ratings
    Task Insight for Project Managers00 Ratings8.66 Ratings
    Project Mobile Functionality00 Ratings6.35 Ratings
    Definable Resource Pools00 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.83 Ratings
    Contract Authoring00 Ratings7.52 Ratings
    Contract Repository00 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
    Supplier Management00 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository00 Ratings9.12 Ratings
    Control Management00 Ratings9.33 Ratings
    Control Efficiency Assessments00 Ratings8.13 Ratings
    Issue Detection00 Ratings9.62 Ratings
    Remediation and Certification00 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization00 Ratings9.01 Ratings
    Transportation Execution Management00 Ratings8.01 Ratings
    Trade and Customs Management00 Ratings8.01 Ratings
    Fulfillment Management00 Ratings8.72 Ratings
    Warehouse Workforce Management00 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design00 Ratings8.01 Ratings
    Production Management00 Ratings8.01 Ratings
    Configuration Management00 Ratings9.01 Ratings
    Work Execution00 Ratings8.01 Ratings
    Manufacturing Costs00 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting00 Ratings7.32 Ratings
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of QuickBooks Online and Zoho One
    Feature
    QuickBooks Online
    -
    Ratings
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management00 Ratings9.01 Ratings
    Product Master Data Management00 Ratings8.01 Ratings
    Best Alternatives
    QuickBooks OnlineZoho One
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineZoho One
    Likelihood to Recommend
    8.3
    (252 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (167 ratings)
    8.9
    (10 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (70 ratings)
    5.5
    (1 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks OnlineZoho One
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard