TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Revenue.io

    Score8 out of 10
    N/ARevenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…N/A

    VanillaSoft

    Score3.7 out of 10
    Small Businesses (1-50 employees)
    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, VanillaSoft aims to ensure that every potential customer receives the attention they deserve. This platform is beneficial for sales teams that operate in high-pressure environments where timely follow-ups can significantly impact sales outcomes. The primary audience for VanillaSoft…N/A
    Pricing
    Revenue.ioVanillaSoft
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Revenue.ioVanillaSoft
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsVanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS
    More Pricing Information
    Community Pulse
    Revenue.ioVanillaSoft
    Considered Both Products
    Revenue.io
    No answer on this topic
    VanillaSoft
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    82 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    99%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    96%
    Implementation went as expected
    55 Answers
    Features
    Revenue.ioVanillaSoft
    Preview Dialer
    Comparison of Preview Dialer features of Revenue.io and VanillaSoft
    Feature
    Revenue.io
    7.3
    13 Ratings
    0% above category average
    VanillaSoft
    -
    Ratings
    Contact preview7.113 Ratings00 Ratings
    Dialer-CRM integration8.013 Ratings00 Ratings
    Call notes & tags7.013 Ratings00 Ratings
    Automatic call logging7.113 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Revenue.io and VanillaSoft
    Feature
    Revenue.io
    6.9
    13 Ratings
    11% below category average
    VanillaSoft
    -
    Ratings
    Outbound dialing7.113 Ratings00 Ratings
    Inbound routing7.113 Ratings00 Ratings
    Click-to-call8.013 Ratings00 Ratings
    Recorded voicemail drop7.011 Ratings00 Ratings
    Dialer contact import7.113 Ratings00 Ratings
    Campaign & list management5.113 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Revenue.io and VanillaSoft
    Feature
    Revenue.io
    7.5
    13 Ratings
    2% below category average
    VanillaSoft
    -
    Ratings
    Follow-up calls7.113 Ratings00 Ratings
    Dialer reporting & analytics8.013 Ratings00 Ratings
    Best Alternatives
    Revenue.ioVanillaSoft
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Groove (legacy product)
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Revenue.ioVanillaSoft
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.3
    (88 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.0
    (3 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (3 ratings)
    Availability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.0
    (6 ratings)
    8.9
    (3 ratings)
    In-Person Training
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Revenue.ioVanillaSoft
    Likelihood to Recommend
    Revenue.io
    Revenue.io's automated pricing and demand forecasting features may benefit e-commerce enterprises with a large number of products and fluctuating demand. This can assist them in remaining competitive while increasing sales and profitability. Small businesses with a restricted product offering or consistent demand may benefit less from Revenue.io's advanced pricing and forecasting services.
    Read full review
    VanillaSoft
    VanillaSoft is well suited for any marketing operations or sales operations team looking for a tool to help them efficiently reach prospects and engage with them through a streamlined method. This can be a great way to manage that engagement, measure it, and keep track of various aspects of prospects.
    Incentivized
    Read full review
    Pros
    Revenue.io
    • Speed at calling through lists, loading the account data into the intelligent dallier
    • Using the calling notes and other values, as triggers into our workflows
    • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
    Incentivized
    Read full review
    VanillaSoft
    • Our employees love it - very user friendly, easy to grasp, very little down time to learn it. They feel very confident immediately.
    • Great technical support - I can get solutions to customer problems that make our company look more responsive to our clients. Our clients appreciate our solving their problems immediately.
    • Because of the real time analytics - we can address immediate issues with marketing campaigns to make our client's personnel look great to their superiors.
    • Because of all the functionality - we can provide a turnkey approach from a small company with big company capabilities.
    Incentivized
    Read full review
    Cons
    Revenue.io
    • It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
    • When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
    Incentivized
    Read full review
    VanillaSoft
    • It really needs an "undo" button. I can't tell you how many times I was typing notes etc and hit a wrong button and all was gone so I had to start over.
    • This may be the way we have it set up....we have term codes which are how the callers terminate a call they were on. They finish the call, then type notes in the notepad section of what happened, then they terminate the call. But there are times that I need to go onto a record and just leave a note but don't need to terminate it as anything. If there is a way to do that, it would make my life a lot easier.
    Incentivized
    Read full review
    Likelihood to Renew
    Revenue.io
    Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
    Incentivized
    Read full review
    VanillaSoft
    We have no reason not to renew. VanillaSoft has been the best CRM (for us) that we have ever used. The value is great, we love the system, and it's easy to get assistance from VanillaSoft team when needed. Our team is so used to the calling and admin functions there is no desire to change.
    Incentivized
    Read full review
    Usability
    Revenue.io
    I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
    Incentivized
    Read full review
    VanillaSoft
    The entire system is set up so perfectly. It makes training callers much quicker, and admin tools are so easy to navigate when you get used to using it. Also, if there is ever something I cannot figure out, I can get support from VanillaSoft very quickly to resolve and get my task accomplished.
    Incentivized
    Read full review
    Reliability and Availability
    Revenue.io
    They have a dedicated support team to assist with any questions or issues users may encounter while using the application. However, this feature makes this platform live and steady
    Read full review
    VanillaSoft
    It is very rare that we have system issues. Maybe a handful of times over the years, we had to contact support about being unable to access. It was always a quick response from the VanillaSoft team, and they would clearly explain the issue and usually give time frame on fixing, or have it fixed immediately.
    Incentivized
    Read full review
    Performance
    Revenue.io
    Revenue.io to evaluate its performance in terms of page load times or report completion. Regarding integration with other software or systems, its integration with other tools is designed to work seamlessly with other tools and systems without slowing them down. Furthermore, integration does not affect its efficiency and leads to smooth work
    Read full review
    VanillaSoft
    I work on all aspects for VanillaSoft for our company. The pages overall do load very quickly. Reports are amazing, I can get quick report, customized reports, and anything I may need to present to client in very little time. It has made my job so much simpler. As far as I know, integration goes smoothly as well.
    Incentivized
    Read full review
    Support Rating
    Revenue.io
    It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
    Incentivized
    Read full review
    VanillaSoft
    Response time was acceptable for the relatively few problems any of our users may have encountered. Fortunately, such occasions were rare.
    Incentivized
    Read full review
    In-Person Training
    Revenue.io
    Due to a comprehensive understanding of the platform to use its features and functions effectively.
    Read full review
    VanillaSoft
    It was very helpful and informative. The learning of the tool is something anyone can do, as the setup is so well thought out.
    Incentivized
    Read full review
    Online Training
    Revenue.io
    No answers on this topic
    VanillaSoft
    It was very thorough. VanillaSoft team did not rush us. They explained the various functions clearly and were open to any and all questions we had as we began to learn the system. Also, once training completed, if we encountered anything we could not figure out, the support team was fantastic in helping us out.
    Incentivized
    Read full review
    Implementation Rating
    Revenue.io
    Thoroughly assess your organization's revenue management needs and consider the time and resources required.
    Read full review
    VanillaSoft
    Our implementation was very easy.
    Incentivized
    Read full review
    Alternatives Considered
    Revenue.io
    I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
    Incentivized
    Read full review
    VanillaSoft
    VanillaSoft stacks up against Microsoft Power BI very well by allowing the data visualization in a more effective way, Power BI has positioned itself as one of the more robust and intuitive tools for business intelligence and data presentation. VanillaSoft and Microsoft Power BI are a great bundle for the report and analytics team.
    Incentivized
    Read full review
    Scalability
    Revenue.io
    Overall, Revenue.io is a highly scalable platform that can adapt to the needs of businesses of varying sizes and industries. The program handles large volumes of data and users, making it suitable for companies with complex revenue management needs. Moreover, the cloud-based infrastructure allows the platform to scale up or down quickly based on changing business needs.
    Read full review
    VanillaSoft
    VanillaSoft has been great. The flexibility of the system is wonderful. The scalable software options are impressive as well. I would strongly support VanillaSoft's capabilities in this area. You really can do just about anything to get the setup and or integrations you may desire for your company needs.
    Incentivized
    Read full review
    Return on Investment
    Revenue.io
    • RingDNA has a significant impact on our ability to manage our activities with our sales team
    • Analytics gives us absolute transparency across our sales and service teams
    • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
    Incentivized
    Read full review
    VanillaSoft
    • Ability to contact more clients each day.
    • The ability to save my correspondence and notes on each interaction allowing for the appearance to the customer that I am very engaged when we are speaking.
    • Increased sales from the calendar setting and saving my notes.
    Incentivized
    Read full review
    ScreenShots

    Revenue.io Screenshots

    Screenshot of The RingDNA Intelligent Dialer for SalesforceScreenshot of RingDNA's Dialer works seamlessly with SalesforceScreenshot of RingDNA's dashboards help sales teams predict and influence revenue

    VanillaSoft Screenshots

    Screenshot of the VanillaSoft Call Activity Dashboard, used to to monitor sales campaigns.Screenshot of where to build reports using the VanillaSoft Web Reports Wizard.Screenshot of where VanillaSoft offers the ability to arrange modules into four panels for access to almost everything in one screen.Screenshot of VanillaSoft's caller screens, which can be displayed in three panels.