Rippling vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
When I Work
Score 7.7 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
RipplingWhen I Work
Editions & Modules
Recommended
$8.00
starting price per user, per month
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
RipplingWhen I Work
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
RipplingWhen I Work
Considered Both Products
Rippling
Chose Rippling
It's an all in one feature with all the platforms (scheduling, HR, onboarding, recruiting, travel expense). This eliminates multiple different platforms and the integration between multiple different platforms. We are able to keep all employee documents, expenses, …
When I Work

No answer on this topic

Features
RipplingWhen I Work
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling
9.1
1009 Ratings
12% above category average
When I Work
-
Ratings
Employee demographic data8.9711 Ratings00 Ratings
Employment history9.0738 Ratings00 Ratings
Job profiles and administration9.2841 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.2742 Ratings00 Ratings
Organizational charting9.3875 Ratings00 Ratings
Organization and location management9.2775 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.9600 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling
9.3
1058 Ratings
13% above category average
When I Work
-
Ratings
Pay calculation9.3948 Ratings00 Ratings
Off-cycle/On-Demand payment9.0656 Ratings00 Ratings
Benefit plan administration9.0929 Ratings00 Ratings
Direct deposit files9.5932 Ratings00 Ratings
Salary revision and increment management9.4706 Ratings00 Ratings
Reimbursement management9.4611 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling
9.4
947 Ratings
14% above category average
When I Work
-
Ratings
Approval workflow9.4915 Ratings00 Ratings
Balance details9.4867 Ratings00 Ratings
Annual carry-forward and encashment9.3641 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling
9.2
1107 Ratings
11% above category average
When I Work
-
Ratings
View and generate pay and benefit information9.41047 Ratings00 Ratings
Update personal information9.51093 Ratings00 Ratings
View company policy documentation9.4905 Ratings00 Ratings
Employee recognition8.7597 Ratings00 Ratings
View job history9.0781 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling
9.0
466 Ratings
12% above category average
When I Work
-
Ratings
Tracking of all physical assets9.0466 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling
9.0
563 Ratings
17% above category average
When I Work
-
Ratings
Report builder8.8545 Ratings00 Ratings
Pre-built reports9.1514 Ratings00 Ratings
Ability to combine HR data with external data9.1462 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling
9.4
786 Ratings
16% above category average
When I Work
-
Ratings
New hire portal9.5766 Ratings00 Ratings
Manager tracking tools9.3590 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling
9.1
446 Ratings
12% above category average
When I Work
-
Ratings
Corporate goal setting9.2381 Ratings00 Ratings
Individual goal setting9.1411 Ratings00 Ratings
Line-of sight-visibility9.2378 Ratings00 Ratings
Performance tracking9.0404 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling
9.3
515 Ratings
16% above category average
When I Work
-
Ratings
Performance plans9.2454 Ratings00 Ratings
Performance improvement plans9.2430 Ratings00 Ratings
Review status tracking9.2457 Ratings00 Ratings
Review reminders9.4482 Ratings00 Ratings
Multiple review frequency9.3416 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling
9.1
383 Ratings
15% above category average
When I Work
-
Ratings
Create succession plans/pools9.1315 Ratings00 Ratings
Candidate ranking9.2327 Ratings00 Ratings
Candidate search9.2340 Ratings00 Ratings
Candidate development9.0323 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling
9.2
434 Ratings
18% above category average
When I Work
-
Ratings
Job Requisition Management9.1344 Ratings00 Ratings
Company Website Posting9.2331 Ratings00 Ratings
Publish to Social Media9.3289 Ratings00 Ratings
Job Search Site Posting9.1301 Ratings00 Ratings
Duplicate Candidate Prevention9.2301 Ratings00 Ratings
Applicant Tracking9.1333 Ratings00 Ratings
Notifications and Alerts9.1407 Ratings00 Ratings
Best Alternatives
RipplingWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
7shifts
7shifts
Score 9.7 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RipplingWhen I Work
Likelihood to Recommend
9.2
(1159 ratings)
10.0
(25 ratings)
Likelihood to Renew
9.1
(19 ratings)
10.0
(1 ratings)
Usability
9.4
(1156 ratings)
9.0
(1 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.5
(4 ratings)
-
(0 ratings)
Support Rating
9.2
(874 ratings)
8.7
(19 ratings)
In-Person Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(8 ratings)
8.0
(1 ratings)
Configurability
6.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
RipplingWhen I Work
Likelihood to Recommend
Rippling
With Rippling, we get a one stop shop for all things HR. Our benefits, pay, PTO, and leave management are all under one umbrella. This simplifies workflow and limits the number of systems we need to access to take care of day to day HR tasks. Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate notifications go out on those approvals. To be fair to Rippling, this is likely user error on our part with initial or continued setup issues, but it is also not (seemingly) easily remediated. Our overall experience with Rippling has been positive. The simplicity and ease of use definitely overcome the few nagging issues that we have experienced.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
Rippling
  • Three different options to view the hours you've worked in a pay period. All three are valuable in their own way! I love this and use each one every week.
  • Rippling has the option to retroactively log your hours later if you forget to log in before you start work. I love this because sometimes I take a work call on the go and don't have time to clock in first. Such a handy feature!
  • Rippling has also made putting in time-off requests (sick/PTO/etc) so much easier. I'm sure every HR team would appreciate this!
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
Rippling
  • Could clarify what is being asked when creating expense reports.
  • It could make 2FA more intuitive on mobile, such as allowing iPhone users to use Face ID as an alternative if the device is locked.
  • Overall avoid using too much jargon when asking questions.
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
Rippling
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
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When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
Rippling
Rippling has an easy-to-use user interface and so far, employees at my company have really enjoyed using it. I find the modules for payroll, performance management, personal information, and benefits easy to navigate and appreciate that so many different features are integrated into one product. I much prefer it to our previous HRIS, Workday.
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
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When I Work
No answers on this topic
Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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When I Work
No answers on this topic
Support Rating
Rippling
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
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When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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In-Person Training
Rippling
The trainer went slow and and answered our questions.
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When I Work
No answers on this topic
Implementation Rating
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
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When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Rippling
Workday is built for large enterprises. Rippling is optimized for small to mid-sized businesses that want flexibility, fast execution, and fewer administrative hurdles. Rippling lets you pay only for what you use—payroll, benefits, device management, etc.—whereas Workday often comes as a large, bundled enterprise solution, which may be overkill for many organizations.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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When I Work
No answers on this topic
Return on Investment
Rippling
  • Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
  • What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
  • Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
  • Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.