Rippling vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
When I Work
Score 7.2 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
RipplingWhen I Work
Editions & Modules
Recommended
$8.00
starting price per user, per month
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
RipplingWhen I Work
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
RipplingWhen I Work
Considered Both Products
Rippling
Chose Rippling
It's an all in one feature with all the platforms (scheduling, HR, onboarding, recruiting, travel expense). This eliminates multiple different platforms and the integration between multiple different platforms. We are able to keep all employee documents, expenses, …
When I Work

No answer on this topic

Features
RipplingWhen I Work
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling
9.1
1077 Ratings
11% above category average
When I Work
-
Ratings
Employee demographic data8.9762 Ratings00 Ratings
Employment history8.9789 Ratings00 Ratings
Job profiles and administration9.1897 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.9.2797 Ratings00 Ratings
Organizational charting9.2933 Ratings00 Ratings
Organization and location management9.2827 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)9.0639 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling
9.3
1124 Ratings
13% above category average
When I Work
-
Ratings
Pay calculation9.31011 Ratings00 Ratings
Off-cycle/On-Demand payment9.0706 Ratings00 Ratings
Benefit plan administration9.0985 Ratings00 Ratings
Direct deposit files9.5989 Ratings00 Ratings
Salary revision and increment management9.4758 Ratings00 Ratings
Reimbursement management9.3662 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling
9.3
1006 Ratings
13% above category average
When I Work
-
Ratings
Approval workflow9.4970 Ratings00 Ratings
Balance details9.3926 Ratings00 Ratings
Annual carry-forward and encashment9.2685 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling
9.2
1171 Ratings
11% above category average
When I Work
-
Ratings
View and generate pay and benefit information9.41109 Ratings00 Ratings
Update personal information9.51157 Ratings00 Ratings
View company policy documentation9.4959 Ratings00 Ratings
Employee recognition8.6641 Ratings00 Ratings
View job history9.1829 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling
8.9
498 Ratings
10% above category average
When I Work
-
Ratings
Tracking of all physical assets8.9498 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling
9.0
606 Ratings
17% above category average
When I Work
-
Ratings
Report builder8.8586 Ratings00 Ratings
Pre-built reports9.1554 Ratings00 Ratings
Ability to combine HR data with external data9.2501 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling
9.4
831 Ratings
16% above category average
When I Work
-
Ratings
New hire portal9.5809 Ratings00 Ratings
Manager tracking tools9.3631 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling
9.1
488 Ratings
12% above category average
When I Work
-
Ratings
Corporate goal setting9.2419 Ratings00 Ratings
Individual goal setting9.0449 Ratings00 Ratings
Line-of sight-visibility9.2415 Ratings00 Ratings
Performance tracking9.0443 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling
9.3
561 Ratings
16% above category average
When I Work
-
Ratings
Performance plans9.2494 Ratings00 Ratings
Performance improvement plans9.2468 Ratings00 Ratings
Review status tracking9.2499 Ratings00 Ratings
Review reminders9.4526 Ratings00 Ratings
Multiple review frequency9.3457 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling
9.1
413 Ratings
15% above category average
When I Work
-
Ratings
Create succession plans/pools9.1343 Ratings00 Ratings
Candidate ranking9.2352 Ratings00 Ratings
Candidate search9.2369 Ratings00 Ratings
Candidate development9.0350 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling
9.1
471 Ratings
16% above category average
When I Work
-
Ratings
Job Requisition Management9.1374 Ratings00 Ratings
Company Website Posting9.1359 Ratings00 Ratings
Publish to Social Media9.2316 Ratings00 Ratings
Job Search Site Posting9.0327 Ratings00 Ratings
Duplicate Candidate Prevention9.1328 Ratings00 Ratings
Applicant Tracking8.9360 Ratings00 Ratings
Notifications and Alerts9.0442 Ratings00 Ratings
Best Alternatives
RipplingWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RipplingWhen I Work
Likelihood to Recommend
9.2
(1162 ratings)
10.0
(25 ratings)
Likelihood to Renew
8.9
(20 ratings)
10.0
(1 ratings)
Usability
9.4
(1161 ratings)
9.0
(1 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.6
(4 ratings)
-
(0 ratings)
Support Rating
9.2
(877 ratings)
8.7
(19 ratings)
In-Person Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
7.8
(9 ratings)
8.0
(1 ratings)
Configurability
6.6
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
RipplingWhen I Work
Likelihood to Recommend
Rippling
Considering my past employers used Workday and Kronos, Rippling is miles ahead in terms of a friendly user interface and fast, easy access. For an environment like a fintech, Rippling is definitely the best one considering the need for a fast pace. I think Rippling would be less appropriate for a much older large company like a legacy bank that has built their entire HR systems already off of a different software. Making a transition for a company so large from Workday to Rippling would seem like a bit too much.
Read full review
When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
Read full review
Pros
Rippling
  • It is really easy to navigate, I barely needed instruction on how to do things in it as it is very intuitive.
  • Ease of workflow mapping, it was easy to have emails auto-generated to our staff regarding their eLearn content or compliance requirements.
  • Onboarding was made much easier with the workflows, auto emails sent at different points in the onboarding process, ensuring everything gets done to prepare the company to accept the new hire and to inform the new hire of what to expect.
Read full review
When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
Read full review
Cons
Rippling
  • Could clarify what is being asked when creating expense reports.
  • It could make 2FA more intuitive on mobile, such as allowing iPhone users to use Face ID as an alternative if the device is locked.
  • Overall avoid using too much jargon when asking questions.
Read full review
When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
Read full review
Likelihood to Renew
Rippling
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
Read full review
When I Work
It's a powerful tool for employee management and intuitive to use.
Read full review
Usability
Rippling
The interface is very user-friendly. Everything you do on Rippling is communicated to you via email (for example, when your invoice is approved, when your payment will be received, and any login attempts). There are some things that need work, though, some minor issues with "where some menus are located", but those are minor things that don't spoil the overall experience with the product (but they should be addressed nonetheless).
Read full review
When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
Read full review
Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review
When I Work
No answers on this topic
Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review
When I Work
No answers on this topic
Support Rating
Rippling
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
Read full review
When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Read full review
In-Person Training
Rippling
The trainer went slow and and answered our questions.
Read full review
When I Work
No answers on this topic
Implementation Rating
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
Read full review
When I Work
Make certain your team knows how to turn off alerts and utilise the system.
Read full review
Alternatives Considered
Rippling
We chose Rippling primarily based on cost and feature set available. As a small organization, budget is a high priority. Rippling gave us enterprise-level features at an affordable cost for an early stage start up. We appreciate that we have the opportunity to expand our feature set within Rippling as our business and workforce grow.
Read full review
When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
Read full review
Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review
When I Work
No answers on this topic
Return on Investment
Rippling
  • Our HR team used to spend almost three days doing payroll calculations before Rippling. This platform has cut that time down by 75%! Now they can devote the time they would've spent on payroll to other important tasks.
  • Rippling saves employees time by making time-tracking less of a headache.
  • Rippling has so many so many services that it's essentially a one-stop-shop for centralized HR solutions!
Read full review
When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
Read full review
ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.