Likelihood to Recommend Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Read full review Turbonomic helps us see what uses resources and what needs more and how to reorganize to maximize hardware use. I think companies with multiple VMware clusters would benefit from this software. Perhaps not if the company is small. However, Turbo Operations Manager is best for virtualizing data-intensive platforms like SQL.
Read full review Pros It just works right out of the box. No customizations were needed to start using. It protects several types of databases such as IBM DB2 that are not protected by competing products. The Rubrik Support team is very knowledgeable and responsive to our issues. Read full review Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you. Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized. It was also able to tell us the same information and analysis for cloud resources. I was not expecting that. Read full review Cons Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation. Read full review It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't. The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making. Read full review Likelihood to Renew The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
Read full review We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
Read full review Usability The support is top notch both tech and sales team, the tools are simple to use and yet still is feature rich. Security is top of the list, the product is sold and reliable, easy to configure and intuitive to use.
Read full review Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
Read full review Reliability and Availability Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review VMTurbo has not caused any outages by not doing what we expect it to do.
Read full review Performance Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
Read full review Support Rating Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
Read full review When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
Read full review In-Person Training Very easy to take in and pass on.
Read full review Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
Read full review Online Training The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.
Read full review After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
Read full review Implementation Rating From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Read full review The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
Read full review Alternatives Considered Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
Read full review As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
Read full review Contract Terms and Pricing Model We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
Read full review Scalability Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Read full review easy scalable, adding new clusters in, no big deal.
Read full review Professional Services Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
Read full review Return on Investment Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer. Rubrik has made management of backups a non-issue. Recovery of systems and files takes seconds or minutes. We have a better strategy against ransomware. Read full review Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes. Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers. With the planning feature we get the best performance form new hardware purchases Read full review ScreenShots IBM Turbonomic Screenshots