Rubrik vs. Zscaler Data Security

Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.

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Great for network DLP, web, and endpoint monitoring. DSPM data discovery works well for key structured and unstructured data sources. An area for improvement is simplifying the interface into a single pane for reviewing incidents and making it part of the tooling, rather than a separate module with a fee (incident receiver).

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• It just works right out of the box. No customizations were needed to start using.
• It protects several types of databases such as IBM DB2 that are not protected by competing products.
• The Rubrik Support team is very knowledgeable and responsive to our issues.

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• If the policy is set correctly, it identifies DLP (Data Loss Prevention).
• Scanning zip files to find executables works really well.

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• Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.

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• The DLP dictionary functions need to be expanded upon, such as matching all regex patterns with any phrases and vice versa. The only way to do this today is to create two dictionaries and then use an engine to combine them; however, this approach loses the ability to utilize proximity.
• Regex does not support lookaheads.

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The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.

Zscaler Data Protection is a complete solution for protecting your valuable data. No matter whether the data resides at your on-prem, cloud, or any workload or at the data center, Zscaler has a foolproof mechanism to protect it at any cost with zero tolerance. Also, Zscaler Data Protection has a perfect UI for deploying, managing, and maintaining our different kinds of environments. (e.g., On-Prem or Hybrid).

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Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

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Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.

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Very easy to take in and pass on.

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Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

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From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

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Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.

The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.

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Thought about deploying zero trust cloud within our environment, but we are still in the early stages of our digital transformation projects. Still evaluating current options, but we knew Zscaler Data Security took a strict approach to data, so that's what we wanted to evaluate.

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We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.

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Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud

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• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

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• It has had a positive impact on protection of intellectual property
• It had a negative impact on us as tenant to tenant connectivity needs to get better.
• Positive news in how it integrates with our identity provider

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info