What users are saying about
23 Ratings
172 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
172 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Sales Force Automation

    8.0

    Salesflare

    80%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 9/9 features

    Customer data management / contact management

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Workflow management

    8.2
    82%
    11 Ratings
    N/A
    0 Ratings

    Territory management

    5.1
    51%
    2 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.1
    81%
    11 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.1
    91%
    11 Ratings
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    6.1
    61%
    2 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.6
    86%
    11 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.2
    82%
    7 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    8.3

    Salesflare

    83%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Case management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call center management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.2

    Salesflare

    82%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Lead management

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Email marketing

    8.2
    82%
    9 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Salesflare

    80%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Task management

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Reporting

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    Salesflare

    80%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Forecasting

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.9
    89%
    11 Ratings
    N/A
    0 Ratings

    Customizable reports

    7.6
    76%
    10 Ratings
    N/A
    0 Ratings

    Customization

    8.8

    Salesflare

    88%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 3/3 features

    Custom fields

    8.3
    83%
    10 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Security

    8.2

    Salesflare

    82%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Single sign-on capability

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Social CRM

    8.4

    Salesflare

    84%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Social data

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Social engagement

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.7

    Salesflare

    87%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 2/2 features

    Marketing automation

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.7

    Salesflare

    87%

    Yesware

    Feature Set Not Supported
    N/A
    Salesflare ranks higher in 1/1 features

    Mobile access

    8.7
    87%
    11 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Salesflare is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.0

    Salesflare

    90%
    11 Ratings
    8.5

    Yesware

    85%
    57 Ratings

    Likelihood to Renew

    Salesflare

    N/A
    0 Ratings
    9.0

    Yesware

    90%
    6 Ratings

    Usability

    8.9

    Salesflare

    89%
    9 Ratings
    7.0

    Yesware

    70%
    1 Rating

    Support Rating

    9.1

    Salesflare

    91%
    9 Ratings
    8.2

    Yesware

    82%
    23 Ratings

    Likelihood to Recommend

    Salesflare

    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review

    Yesware

    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Read full review

    Pros

    Salesflare

    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review

    Yesware

    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Read full review

    Cons

    Salesflare

    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Read full review

    Yesware

    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Read full review

    Pricing Details

    Salesflare

    Starting Price

    $29 per user per month

    Editions & Modules

    Salesflare editions and modules pricing
    EditionModules
    Growth291
    Pro492
    Enterprise993

    Footnotes

    1. per user per month
    2. per user per month
    3. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Yesware

    Starting Price

    $19 per month

    Editions & Modules

    Yesware editions and modules pricing
    EditionModules
    Pro191
    Premium452
    Enterprise853

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Annual plans save up to 23%.

    Likelihood to Renew

    Salesflare

    No answers on this topic

    Yesware

    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review

    Usability

    Salesflare

    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review

    Yesware

    Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
    Read full review

    Support Rating

    Salesflare

    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review

    Yesware

    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Read full review

    Alternatives Considered

    Salesflare

    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Read full review

    Yesware

    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Read full review

    Return on Investment

    Salesflare

    • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
    • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
    Read full review

    Yesware

    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Read full review

    Screenshots

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