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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A

    Tungsten Power PDF

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    Salesforce Experience CloudTungsten Power PDF
    Editions & Modules
    No answers on this topic
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    Salesforce Experience CloudTungsten Power PDF
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    Salesforce Experience CloudTungsten Power PDF
    Considered Both Products
    Salesforce
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    45 Answers
    98%
    Would buy again
    585 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    37 Answers
    98%
    Delivers good value for the price
    575 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    45 Answers
    97%
    Happy with the feature set
    583 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    96%
    Lived up to sales and marketing promises
    526 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    97%
    Implementation went as expected
    556 Answers
    Features
    Salesforce Experience CloudTungsten Power PDF
    PDF Editors
    Comparison of PDF Editors features of Salesforce Experience Cloud and Tungsten Power PDF
    Feature
    Salesforce Experience Cloud
    -
    Ratings
    Tungsten Power PDF
    8.7
    29 Ratings
    1% above category average
    Edit Text and Images00 Ratings5.527 Ratings
    Merge or Split PDFs00 Ratings9.929 Ratings
    Add Annotations00 Ratings9.227 Ratings
    Text Recognition (OCR)00 Ratings6.923 Ratings
    Page Management00 Ratings7.227 Ratings
    Form Creation and Editing00 Ratings9.621 Ratings
    Secure PDFs00 Ratings9.921 Ratings
    Convert to Different Formats00 Ratings9.824 Ratings
    Comment and Review Tools00 Ratings9.424 Ratings
    Undo and Redo Actions00 Ratings9.824 Ratings
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    Salesforce Experience CloudTungsten Power PDF
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    Epicor ECM
    Score7.7 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
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    Score8.5 out of 10
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    User Ratings
    Salesforce Experience CloudTungsten Power PDF
    Likelihood to Recommend
    8.9
    (71 ratings)
    9.9
    (600 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.2
    (112 ratings)
    Usability
    8.1
    (15 ratings)
    9.8
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (13 ratings)
    Performance
    9.1
    (5 ratings)
    9.1
    (13 ratings)
    Support Rating
    8.0
    (18 ratings)
    9.9
    (435 ratings)
    In-Person Training
    -
    (0 ratings)
    3.6
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (33 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    9.4
    (4 ratings)
    9.1
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (7 ratings)
    User Testimonials
    Salesforce Experience CloudTungsten Power PDF
    Likelihood to Recommend
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF works well in all situations and scenarios where I work on PDFs. In my work, I create many forms where I need to let clients add information and sign (contracts, statements of work, scoping documents, project plans) and the form features are easy to use and I am able to request digital signatures. I also create resources such as role profile templates that I share, and the forms allow me to protect my IP while giving clients the ability to add their own situational information. The merging multiple documents, page organization, and extraction features make it easy to create individual resources but also package them together as a bundle without needing to recreate them.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
    • Fast load times
    • Has autogenerated text feature so anything in the pdf can become editable
    Incentivized
    Read full review
    Cons
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Sometimes the software updates don’t make sense. Staff are encouraged to wait at least a month before downloading and installing updates.
    • The PDF converter which is supposed to covert PDF to Word format is lackluster at best and makes frequent mistakes on complex documents.
    • The PDF editor is robust but doesn’t deal well with images.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
    Incentivized
    Read full review
    Usability
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    No answers on this topic
    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
    Incentivized
    Read full review
    Performance
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
    Read full review
    Support Rating
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I have used it for 15 years and have only needed support once: a simple update that allowed me to use the software as intended. The support team was attentive and responsive, and I was on my way very quickly.
    Incentivized
    Read full review
    In-Person Training
    Salesforce
    No answers on this topic
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
    Incentivized
    Read full review
    Online Training
    Salesforce
    No answers on this topic
    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    No answers on this topic
    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    There is nothing to compare it to. Tungsten Power PDF is by far an easier and more efficient option. The one advantage of CutePDF is the functionality of overlay and underlay with headers and footers. The other functions in Tungsten Power PDF are much easier to use. Pricing is also an attractive option.
    Incentivized
    Read full review
    Scalability
    Salesforce
    No answers on this topic
    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • As a freelance desktop publisher and proofreader, I've reduced overhead by buying Kofax Power PDF instead of the competition. The fact that I have all the tools I need without worrying about subscription renewal costs is a relief. People who have tried other PDF apps will appreciate that Kofax Power PDF is a workhorse, totally reliable, and delivering on its promises.
    Incentivized
    Read full review
    ScreenShots

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view