Salesforce Sales Cloud vs. SAP Datasphere

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
SAP Datasphere
Score 8.4 out of 10
N/A
SAP Datasphere, the next generation of SAP Data Warehouse Cloud, is a comprehensive data service that enables data professionals to deliver seamless and scalable access to mission-critical business data. It provides a unified experience for data integration, data cataloging, semantic modeling, data warehousing, data federation, and data virtualization. SAP Datasphere enables users to distribute mission-critical business data — with business context and logic preserved — across the data…N/A
Pricing
Salesforce Sales CloudSAP Datasphere
Editions & Modules
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
No answers on this topic
Offerings
Pricing Offerings
Salesforce Sales CloudSAP Datasphere
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsSAP Datasphere is available as a subscription or consumption-based model. The SAP Datasphere capacity unit (CU) offers an adaptable approach to pricing that enables any workload on any hyperscaler. The number of CUs required is determined by the unique workload, with the ability to tailor the combination of required services within SAP Datasphere utilizing a flexible tenant configuration. The services that contribute to CU consumption are the core application (compute and storage), data lake, BW bridge, data integration, and data catalog (crawling and storage).
More Pricing Information
Community Pulse
Salesforce Sales CloudSAP Datasphere
Considered Both Products
Salesforce Sales Cloud

No answer on this topic

SAP Datasphere
Chose SAP Datasphere
Each of these listed software has its own unique strength and capacity that scales well. SAP Datasphere on its end up against them with more suitability for large establishments with complex data ecosystems with scalability support. Also, it avails a pay-as-you-go pricing for …
Chose SAP Datasphere
Although Oracle Database is a great tool as well but considering the product features of SAP Data Warehouse Cloud, it was clear SAP is the future and provides the on point features required for a growing company and a ever scaling business with real time capabilities of …
Top Pros
Top Cons
Features
Salesforce Sales CloudSAP Datasphere
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Sales Cloud
8.1
261 Ratings
5% above category average
SAP Datasphere
-
Ratings
Customer data management / contact management9.0261 Ratings00 Ratings
Workflow management8.2252 Ratings00 Ratings
Territory management7.6204 Ratings00 Ratings
Opportunity management8.7253 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.0238 Ratings00 Ratings
Contract management7.6209 Ratings00 Ratings
Quote & order management7.7192 Ratings00 Ratings
Interaction tracking8.1223 Ratings00 Ratings
Channel / partner relationship management7.9184 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesforce Sales Cloud
7.7
99 Ratings
2% above category average
SAP Datasphere
-
Ratings
Case management8.097 Ratings00 Ratings
Call center management7.678 Ratings00 Ratings
Help desk management7.582 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Sales Cloud
8.2
239 Ratings
8% above category average
SAP Datasphere
-
Ratings
Lead management8.4234 Ratings00 Ratings
Email marketing7.9201 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Sales Cloud
7.9
242 Ratings
4% above category average
SAP Datasphere
-
Ratings
Task management8.0231 Ratings00 Ratings
Billing and invoicing management7.474 Ratings00 Ratings
Reporting8.2195 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Sales Cloud
8.1
255 Ratings
6% above category average
SAP Datasphere
-
Ratings
Forecasting7.8223 Ratings00 Ratings
Pipeline visualization8.0242 Ratings00 Ratings
Customizable reports8.4252 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Sales Cloud
8.6
246 Ratings
13% above category average
SAP Datasphere
-
Ratings
Custom fields8.7244 Ratings00 Ratings
Custom objects8.6233 Ratings00 Ratings
Scripting environment8.5173 Ratings00 Ratings
API for custom integration8.5203 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Sales Cloud
8.9
247 Ratings
7% above category average
SAP Datasphere
-
Ratings
Single sign-on capability9.0215 Ratings00 Ratings
Role-based user permissions8.9219 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Sales Cloud
8.2
156 Ratings
11% above category average
SAP Datasphere
-
Ratings
Social data8.3154 Ratings00 Ratings
Social engagement8.1152 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Sales Cloud
8.1
212 Ratings
11% above category average
SAP Datasphere
-
Ratings
Marketing automation8.2208 Ratings00 Ratings
Compensation management8.1142 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Sales Cloud
7.4
227 Ratings
0% above category average
SAP Datasphere
-
Ratings
Mobile access7.4227 Ratings00 Ratings
Best Alternatives
Salesforce Sales CloudSAP Datasphere
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Google BigQuery
Google BigQuery
Score 8.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Snowflake
Snowflake
Score 8.9 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Snowflake
Snowflake
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Sales CloudSAP Datasphere
Likelihood to Recommend
8.7
(392 ratings)
8.5
(92 ratings)
Likelihood to Renew
9.7
(58 ratings)
-
(0 ratings)
Usability
8.0
(121 ratings)
7.7
(37 ratings)
Availability
9.8
(27 ratings)
-
(0 ratings)
Performance
9.0
(18 ratings)
-
(0 ratings)
Support Rating
7.8
(92 ratings)
9.0
(23 ratings)
In-Person Training
7.9
(11 ratings)
-
(0 ratings)
Online Training
9.1
(15 ratings)
-
(0 ratings)
Implementation Rating
1.2
(18 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.8
(9 ratings)
8.4
(9 ratings)
Product Scalability
8.7
(52 ratings)
-
(0 ratings)
Professional Services
9.3
(8 ratings)
8.8
(4 ratings)
User Testimonials
Salesforce Sales CloudSAP Datasphere
Likelihood to Recommend
Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
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SAP
SAP is best suited for large global corporations. It is a very complex software and is difficult to come by individuals who have sufficient enough knowledge to master the product. Globally our company only has 1 person to support us in IT for SAP. It is great if you use a more complex web host such as SFCC as you can make connections to SAP for returns, inventory, price updates, etc.
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Pros
Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
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SAP
  • SAP Data Warehouse Cloud offers free trial for 90 days with free 128 GB of storage and 64 GB memory.
  • Availability of self-service data modeling and analytics on SAP Data Warehouse Cloud enables users to access and analyze data without getting support from the IT team.
  • Without zero coding while collecting, connecting, analyzing and modeling data, it saves us time and operational costs of partnering with external IT support experts.
Read full review
Cons
Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
Read full review
SAP
  • Need to have a good understanding of the SAP ecosystem to implement and use it.
  • From a cost perspective it can be little bit on the expensive side for enterprises.
  • The platform is still new and hence more subjected to bugs. But support for it is always good from the SAP team.
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Likelihood to Renew
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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SAP
No answers on this topic
Usability
Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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SAP
It is one of the best tools and a boon to Logistics teams across the globe. One tends to actually process warehousing data so smoothly and the way demonstration is made while in programs it makes it user friendly. The Inventory touch points that one identify is simply awesome and is best part.
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Reliability and Availability
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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SAP
No answers on this topic
Performance
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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SAP
No answers on this topic
Support Rating
Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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SAP
I would greatly acknowledge the services of Sap Data [warehouse Cloud] because we were struggling before its arrival where we used to get manual data connections and this used to consume a lot of time but after its use, we now are able to connect data easily saving a lot of time and finances.
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In-Person Training
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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SAP
No answers on this topic
Online Training
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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SAP
No answers on this topic
Implementation Rating
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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SAP
No answers on this topic
Alternatives Considered
Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
Read full review
SAP
Each of these listed software has its own unique strength and capacity that scales well. SAP Datasphere on its end up against them with more suitability for large establishments with complex data ecosystems with scalability support. Also, it avails a pay-as-you-go pricing for users, and it is widely up for data quality, data governance, and data discovery.
Read full review
Contract Terms and Pricing Model
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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SAP
Despite the pricing model being expensive for small businesses, it provides decent features and capabilities for organizations of different sizes and it's an appropriate investment in today's business environment where there is constant pressure to build a scalable and flexible analytics service
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Scalability
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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SAP
No answers on this topic
Professional Services
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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SAP
Ever since we implemented SAP Data Warehouse Cloud, we have been able to reduce the additional costs of hiring third-party service providers by incorporating professional services offered by the vendor.
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Return on Investment
Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
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SAP
  • Preserving data quality has enhanced governance on data by having a single source that is accessible to every business user via self-service capabilities.
  • Operational cost is lowered by connecting data in one integrated solution hence making it easy to access information without having to keeping logging to other applications. Additionally, no external IT support is needed since SAP Data Warehouse Cloud has no-coding modeling tools.
  • SAP Data Warehouse Cloud has enabled every business user to understand different data by transforming data to real insights.
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ScreenShots

Salesforce Sales Cloud Screenshots

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