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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Spiff

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.

    $900

    per year per user

    Talentsoft

    Score7 out of 10
    N/ATalentsoft, now from Cegid (acquired July 2021) is a talent management suite consisting of Core HR capabilities (Talentsoft Hub), applicant tracking and recruiting (Hello Talent), corporate LMS, employee performance review and compensation management and planning, and requisite analytics. Also, Talentsoft Continuous Conversation is a team-centric solution that facilitates coaching conversations between managers and employees, by establishing a flexible OKR* and feedback approach across the…N/A
    Pricing
    Salesforce SpiffTalentsoft
    Editions & Modules
    Spiff
    $75
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce SpiffTalentsoft
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce SpiffTalentsoft
    Considered Both Products
    Salesforce
    No answer on this topic
    Cegid
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    228 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    126 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    227 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    109 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    96 Answers
    No answers on this topic
    Features
    Salesforce SpiffTalentsoft
    Sales ICM
    Comparison of Sales ICM features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    8.1
    218 Ratings
    3% above category average
    Talentsoft from Cegid
    -
    Ratings
    Sales compensation plan creation7.7167 Ratings00 Ratings
    Complex sales crediting7.7149 Ratings00 Ratings
    Sales compensation process automation9.1195 Ratings00 Ratings
    Incentive auditing/regulation compliance7.2122 Ratings00 Ratings
    Sales compensation dashboards & forecasting8.7191 Ratings00 Ratings
    Incentive modeling9.2137 Ratings00 Ratings
    Agile incentive strategy7.8115 Ratings00 Ratings
    ICM mobile visibility7.3110 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.0
    1 Ratings
    114% below category average
    Manager tracking tools00 Ratings2.01 Ratings
    Compliance tracking and reporting00 Ratings2.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.6
    2 Ratings
    95% below category average
    Corporate goal setting00 Ratings2.02 Ratings
    Subordinate goal setting00 Ratings3.02 Ratings
    Individual goal setting00 Ratings2.02 Ratings
    Line-of sight-visibility00 Ratings2.02 Ratings
    Performance tracking00 Ratings4.02 Ratings
    Performance Management
    Comparison of Performance Management features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.3
    2 Ratings
    100% below category average
    Performance plans00 Ratings2.02 Ratings
    Plan weighting00 Ratings2.02 Ratings
    Manager note taking00 Ratings3.01 Ratings
    Performance improvement plans00 Ratings2.02 Ratings
    Review status tracking00 Ratings4.02 Ratings
    Rater nomination workflow00 Ratings2.01 Ratings
    Review reminders00 Ratings2.01 Ratings
    Workflow restrictions00 Ratings2.02 Ratings
    Multiple review frequency00 Ratings3.01 Ratings
    Reporting00 Ratings1.02 Ratings
    Succession Planning
    Comparison of Succession Planning features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.8
    1 Ratings
    83% below category average
    Create succession plans/pools00 Ratings2.01 Ratings
    Candidate ranking00 Ratings2.01 Ratings
    Candidate search00 Ratings3.01 Ratings
    Candidate development00 Ratings4.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.4
    1 Ratings
    99% below category average
    Job Requisition Management00 Ratings3.01 Ratings
    Job Search Site Posting00 Ratings2.01 Ratings
    Customized Application Form00 Ratings2.01 Ratings
    Resume Management00 Ratings3.01 Ratings
    Candidate Search00 Ratings2.01 Ratings
    Applicant Tracking00 Ratings2.01 Ratings
    Collaboration00 Ratings3.01 Ratings
    Task Creation and Delegation00 Ratings3.01 Ratings
    Email Templates00 Ratings2.01 Ratings
    User Permissions00 Ratings3.01 Ratings
    Notifications and Alerts00 Ratings2.01 Ratings
    Reporting00 Ratings2.01 Ratings
    Learning Management
    Comparison of Learning Management features of Salesforce Spiff and Talentsoft from Cegid
    Feature
    Salesforce Spiff
    -
    Ratings
    Talentsoft from Cegid
    2.7
    1 Ratings
    89% below category average
    Course authoring00 Ratings2.01 Ratings
    Course catalog or library00 Ratings2.01 Ratings
    Player/Portal00 Ratings4.01 Ratings
    Learning content00 Ratings2.01 Ratings
    Mobile friendly00 Ratings4.01 Ratings
    Progress tracking & certifications00 Ratings3.01 Ratings
    Assignments00 Ratings2.01 Ratings
    Compliance management00 Ratings3.01 Ratings
    Learning administration00 Ratings2.01 Ratings
    Learning reporting & analytics00 Ratings3.01 Ratings
    Social learning00 Ratings2.01 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings3.01 Ratings
    Best Alternatives
    Salesforce SpiffTalentsoft
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Everstage
    Score9.1 out of 10
    SumTotal (legacy)
    Score7.9 out of 10
    Enterprises
    CaptivateIQ
    Score9.3 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce SpiffTalentsoft
    Likelihood to Recommend
    9.0
    (234 ratings)
    2.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (223 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    4.5
    (6 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.8
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce SpiffTalentsoft
    Likelihood to Recommend
    Salesforce
    Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.
    Incentivized
    Read full review
    Cegid
    I think some of my problems with Talentsoft aren't so much the fault of the software as it is how my company is organized. I have to enter many different property levels so that a review gets created, I'm not certain that these fields are required by Talentsoft or by my corporate office. This software is not suited for companies where a segment of the employees do not have a company email address and/or access to a company computer
    Incentivized
    Read full review
    Pros
    Salesforce
    • It syncs with your internal systems to show how much you have sold during the current period.
    • It tells you how much you should expect to get paid based on your sales.
    • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
    • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
    Incentivized
    Read full review
    Cegid
    • Having the reviews in Talentsoft makes it much easier for one person to manage the entire process from start to finish.
    • When an employee switches managers during the year, the delegation feature makes it very easy to have the previous manager add their input to the employees review.
    • Being able to have a daily import file from our HR system into Talentsoft helps in having the information in Talentsoft be current.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
    • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
    • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
    Incentivized
    Read full review
    Cegid
    • Better integration with other tools in my opinion
    • Better import/export functionality in my opinion
    • Customisable reports
    Read full review
    Likelihood to Renew
    Salesforce
    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Usability
    Salesforce
    Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Reliability and Availability
    Salesforce
    In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Performance
    Salesforce
    Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Support Rating
    Salesforce
    I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
    Read full review
    Cegid
    No answers on this topic
    Online Training
    Salesforce
    The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Implementation Rating
    Salesforce
    I wasnt invovled but I heard it went smoothly!
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Alternatives Considered
    Salesforce
    It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
    Incentivized
    Read full review
    Cegid
    I think SuccessFactors is more flexible to customer needs when creating review templates and allowing access to goals year round. They also track changes for the goals. Talentsoft was selected by our corporate office before I started with the company.
    Incentivized
    Read full review
    Scalability
    Salesforce
    We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
    Incentivized
    Read full review
    Cegid
    No answers on this topic
    Return on Investment
    Salesforce
    • increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
    • Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
    • reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen
    Incentivized
    Read full review
    Cegid
    • In my opinion, does not solve any real business problems
    • In my opinion, high cost with weak functionality
    Read full review
    ScreenShots

    Salesforce Spiff Screenshots

    Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!