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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score9.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    SalesmateYesware
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    SalesmateYesware
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go creditsAnnual plans save up to 23%.
    More Pricing Information
    Community Pulse
    SalesmateYesware
    Considered Both Products
    Rapidops, Inc.
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    88%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    46 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    47 Answers
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    SalesmateYesware
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and Yesware
    Feature
    Salesmate
    9.5
    49 Ratings
    19% above category average
    Yesware
    -
    Ratings
    Customer data management / contact management8.648 Ratings00 Ratings
    Workflow management9.548 Ratings00 Ratings
    Territory management9.09 Ratings00 Ratings
    Opportunity management10.044 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.048 Ratings00 Ratings
    Contract management10.031 Ratings00 Ratings
    Quote & order management9.029 Ratings00 Ratings
    Interaction tracking9.542 Ratings00 Ratings
    Channel / partner relationship management10.032 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and Yesware
    Feature
    Salesmate
    9.7
    22 Ratings
    23% above category average
    Yesware
    -
    Ratings
    Case management9.520 Ratings00 Ratings
    Call center management10.021 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and Yesware
    Feature
    Salesmate
    10.0
    47 Ratings
    26% above category average
    Yesware
    -
    Ratings
    Lead management10.046 Ratings00 Ratings
    Email marketing10.045 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and Yesware
    Feature
    Salesmate
    9.7
    44 Ratings
    23% above category average
    Yesware
    -
    Ratings
    Task management9.544 Ratings00 Ratings
    Reporting10.040 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and Yesware
    Feature
    Salesmate
    9.0
    46 Ratings
    16% above category average
    Yesware
    -
    Ratings
    Forecasting8.033 Ratings00 Ratings
    Pipeline visualization9.546 Ratings00 Ratings
    Customizable reports9.540 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesmate and Yesware
    Feature
    Salesmate
    9.1
    48 Ratings
    17% above category average
    Yesware
    -
    Ratings
    Custom fields9.047 Ratings00 Ratings
    Custom objects9.536 Ratings00 Ratings
    Scripting environment8.524 Ratings00 Ratings
    API for custom integration9.530 Ratings00 Ratings
    Security
    Comparison of Security features of Salesmate and Yesware
    Feature
    Salesmate
    9.7
    44 Ratings
    14% above category average
    Yesware
    -
    Ratings
    Single sign-on capability9.537 Ratings00 Ratings
    Role-based user permissions10.042 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and Yesware
    Feature
    Salesmate
    9.0
    38 Ratings
    18% above category average
    Yesware
    -
    Ratings
    Marketing automation9.038 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesmate and Yesware
    Feature
    Salesmate
    10.0
    45 Ratings
    27% above category average
    Yesware
    -
    Ratings
    Mobile access10.045 Ratings00 Ratings
    Best Alternatives
    SalesmateYesware
    Small Businesses
    Salesflare
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SalesmateYesware
    Likelihood to Recommend
    10.0
    (49 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.0
    (6 ratings)
    Usability
    10.0
    (48 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (43 ratings)
    8.2
    (12 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SalesmateYesware
    Likelihood to Recommend
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Support Rating
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Implementation Rating
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Vendasta
    No answers on this topic
    Alternatives Considered
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates