Likelihood to Recommend E-commerce Integration:Scenario: An e-commerce business utilizes SAP Integration Suite to integrate its online storefront with back-end systems. This includes connecting order processing, inventory management, and customer relationship systems to ensure a smooth and efficient order fulfillment process.Real-time Analytics and Reporting:Scenario: A retail organization utilizes SAP Integration Suite to enable real-time analytics by integrating data from multiple sources. This includes POS systems, online sales platforms, and customer feedback applications, providing timely insights for informed decision-making.
Read full review Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Read full review Pros The drag-and-drop interface, as well as SAP regular improvements to its pre-packaged content, are also excellent features. The security features (such as the cloud connection for sending data to the local system, as well as encryption and scrambling) are really beneficial. Unlike other tools I've tested, the SAP connectivity package offers access to third-party cloud apps. Prototyping may be completed more quickly, and the team can determine whether or not to proceed with the integration depending on the feedback process. Read full review The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality. Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to. Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep. Read full review Cons There are some loopholes there by which some problems appears, may be different usage in different modules, as i am working on PP module but we lack sometime with linkage of MM module. There are some loopholes there by which some problems appears, may be different usage in different modules, as i am working on PP module but we lack sometime with linkage of MM module. Read full review Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions. Read full review Likelihood to Renew SAP Integration Suite is very helpful to us in many ways to manage purchase procedures, stocks, and data of vendors and suppliers. Also, it helps to manage data for service providers. SAP Integration Suite has the tool to conduct training and evaluation. Unique features like the cloud can provide access from any place and by any device is very helpful.
Read full review We need to develop Enterprise Application Integrations and Workato was not designed for this
Read full review Usability It's very easy to use and configure.
Read full review Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
Read full review Support Rating Support is hard to reach and takes a long time to get a response.
Read full review They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Read full review Implementation Rating Work with an SAP implementation partner, if possible.
Read full review We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
Read full review Alternatives Considered I selected it because its now one of the best thing to do and to work. As we are currently working from home it makes the work easy and comfortable and yet the main usage will be in office the environment created will be simple. The UI logic is based on some calculations which will rely on some natural intuations of mind and when it comes to mind it is easy.
Read full review We already used
Zapier , but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through
Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Read full review Return on Investment In the long run will enable us to undeploy our on premise solution As long as integration suite doesn't support all capabilities PO has complete migration is hard Will probably be cheaper than our on premise solution when we are completely migrated Read full review As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations. For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever. Rama Davis QSP Program Director & Senior Technical Lead
Read full review ScreenShots SAP Integration Suite Screenshots