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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    SAP Commerce CloudZapier
    Editions & Modules
    No answers on this topic
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    SAP Commerce CloudZapier
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    SAP Commerce CloudZapier
    Considered Both Products
    SAP
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    89 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    77 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    88 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    60 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    73 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    SAP Commerce CloudZapier
    Online Storefront
    Comparison of Online Storefront features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Zapier
    -
    Ratings
    Product catalog & listings8.699 Ratings00 Ratings
    Product management8.1100 Ratings00 Ratings
    Bulk product upload8.196 Ratings00 Ratings
    Branding7.490 Ratings00 Ratings
    Mobile storefront7.291 Ratings00 Ratings
    Product variations8.092 Ratings00 Ratings
    Website integration8.097 Ratings00 Ratings
    Visual customization7.694 Ratings00 Ratings
    CMS7.195 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Zapier
    -
    Ratings
    Abandoned cart recovery8.014 Ratings00 Ratings
    Checkout user experience8.394 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    Zapier
    -
    Ratings
    eCommerce security7.782 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Zapier
    -
    Ratings
    Promotions & discounts7.787 Ratings00 Ratings
    Personalized recommendations8.184 Ratings00 Ratings
    SEO7.982 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Zapier
    -
    Ratings
    Multi-site management7.987 Ratings00 Ratings
    Order processing8.490 Ratings00 Ratings
    Inventory management8.282 Ratings00 Ratings
    Shipping7.981 Ratings00 Ratings
    Custom functionality7.987 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of SAP Commerce Cloud and Zapier
    Feature
    SAP Commerce Cloud
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    SAP Commerce CloudZapier
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Commerce CloudZapier
    Likelihood to Recommend
    8.0
    (104 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    8.4
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (38 ratings)
    9.7
    (11 ratings)
    Support Rating
    7.0
    (4 ratings)
    1.0
    (10 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (48 ratings)
    -
    (0 ratings)
    Product Scalability
    9.6
    (48 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Commerce CloudZapier
    Likelihood to Recommend
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Support Rating
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
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    Scalability
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Return on Investment
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts