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SAP Sales Cloud vs. SAP Signavio Process Transformation Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A
    Pricing
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Considered Both Products
    SAP
    Chose SAP Sales Cloud
    Basically the same set of functionality, but (of course) better integrated in the MS Tools universe.
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    120 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    111 Answers
    94%
    Delivers good value for the price
    59 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    127 Answers
    93%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    98 Answers
    82%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    99 Answers
    86%
    Implementation went as expected
    55 Answers
    Features
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Customer data management / contact management8.2144 Ratings00 Ratings
    Workflow management8.8146 Ratings00 Ratings
    Territory management8.1130 Ratings00 Ratings
    Opportunity management9.0142 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.3136 Ratings00 Ratings
    Contract management7.9133 Ratings00 Ratings
    Quote & order management8.6133 Ratings00 Ratings
    Interaction tracking9.0137 Ratings00 Ratings
    Channel / partner relationship management8.5131 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Case management8.7125 Ratings00 Ratings
    Call center management9.1114 Ratings00 Ratings
    Help desk management8.8115 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Lead management8.0130 Ratings00 Ratings
    Email marketing7.9112 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Task management8.4135 Ratings00 Ratings
    Billing and invoicing management8.4113 Ratings00 Ratings
    Reporting8.1131 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Forecasting8.1131 Ratings00 Ratings
    Pipeline visualization8.9132 Ratings00 Ratings
    Customizable reports8.0136 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Custom fields8.0138 Ratings00 Ratings
    Custom objects7.9131 Ratings00 Ratings
    Scripting environment8.6114 Ratings00 Ratings
    API for custom integration8.3123 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Single sign-on capability9.3135 Ratings00 Ratings
    Role-based user permissions9.1135 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Social data8.698 Ratings00 Ratings
    Social engagement9.494 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Marketing automation8.3113 Ratings00 Ratings
    Compensation management8.693 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    SAP Signavio Process Transformation Suite
    -
    Ratings
    Mobile access8.1122 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.1
    60 Ratings
    8% below category average
    Dashboards00 Ratings7.259 Ratings
    Standard reports00 Ratings7.257 Ratings
    Custom reports00 Ratings7.08 Ratings
    Process Engine
    Comparison of Process Engine features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.4
    75 Ratings
    12% below category average
    Process designer00 Ratings8.171 Ratings
    Process simulation00 Ratings7.366 Ratings
    Business rules engine00 Ratings7.122 Ratings
    SOA support00 Ratings7.442 Ratings
    Process player00 Ratings7.347 Ratings
    Support for modeling languages00 Ratings7.549 Ratings
    Form builder00 Ratings7.140 Ratings
    Model execution00 Ratings7.740 Ratings
    Collaboration
    Comparison of Collaboration features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.5
    57 Ratings
    10% below category average
    Social collaboration tools00 Ratings7.557 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of SAP Sales Cloud and SAP Signavio Process Transformation Suite
    Feature
    SAP Sales Cloud
    -
    Ratings
    SAP Signavio Process Transformation Suite
    7.8
    49 Ratings
    4% below category average
    Content management00 Ratings7.849 Ratings
    Best Alternatives
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Small Businesses
    Salesflare
    Score10 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    8.4
    (163 ratings)
    7.6
    (79 ratings)
    Likelihood to Renew
    8.1
    (15 ratings)
    8.6
    (4 ratings)
    Usability
    7.0
    (10 ratings)
    7.0
    (2 ratings)
    Availability
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    6.3
    (2 ratings)
    Support Rating
    5.8
    (13 ratings)
    7.2
    (33 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    7.7
    (41 ratings)
    Configurability
    9.1
    (1 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    7.0
    (2 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.5
    (123 ratings)
    8.6
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    6.4
    (2 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    SAP Sales CloudSAP Signavio Process Transformation Suite
    Likelihood to Recommend
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    Pros
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
    Read full review
    Cons
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
    Read full review
    Usability
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    SAP
    Really great and well designed
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    SAP
    Yes its always available
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    SAP
    Everything is very fast
    Incentivized
    Read full review
    Support Rating
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
    Read full review
    In-Person Training
    SAP
    No answers on this topic
    SAP
    Real useful trainings and hand ons
    Incentivized
    Read full review
    Online Training
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    SAP
    Very complete and useful for day to day operations
    Incentivized
    Read full review
    Implementation Rating
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    No answers on this topic
    SAP
    Not really, its easy to comprehend
    Incentivized
    Read full review
    Scalability
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    SAP
    Definitely a 10!
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights