SAP Sales Cloud vs. Syft AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Syft AI
Score 10.0 out of 10
N/A
A tool used to find, progress, and close deals with company research, tailor a value prop for each, and reach the right contact. Syft is a sales application that uses AI to automatically match customers to buyers who have problems their products can solve.N/A
Pricing
SAP Sales CloudSyft AI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudSyft AI
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudSyft AI
Features
SAP Sales CloudSyft AI
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Syft AI
-
Ratings
Customer data management / contact management8.4135 Ratings00 Ratings
Workflow management8.5136 Ratings00 Ratings
Territory management8.0121 Ratings00 Ratings
Opportunity management8.6133 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.1128 Ratings00 Ratings
Contract management8.1126 Ratings00 Ratings
Quote & order management8.5126 Ratings00 Ratings
Interaction tracking8.5127 Ratings00 Ratings
Channel / partner relationship management8.3123 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Syft AI
-
Ratings
Case management8.3115 Ratings00 Ratings
Call center management8.8105 Ratings00 Ratings
Help desk management8.5107 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Syft AI
-
Ratings
Lead management8.1123 Ratings00 Ratings
Email marketing8.1107 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Syft AI
-
Ratings
Task management8.1127 Ratings00 Ratings
Billing and invoicing management8.2106 Ratings00 Ratings
Reporting8.3124 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Syft AI
-
Ratings
Forecasting8.2123 Ratings00 Ratings
Pipeline visualization8.6124 Ratings00 Ratings
Customizable reports8.1128 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Syft AI
-
Ratings
Custom fields8.0130 Ratings00 Ratings
Custom objects7.9124 Ratings00 Ratings
Scripting environment8.4107 Ratings00 Ratings
API for custom integration8.0116 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Syft AI
-
Ratings
Single sign-on capability9.1126 Ratings00 Ratings
Role-based user permissions8.9127 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.7
93 Ratings
16% above category average
Syft AI
-
Ratings
Social data8.693 Ratings00 Ratings
Social engagement8.989 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Syft AI
-
Ratings
Marketing automation8.2106 Ratings00 Ratings
Compensation management8.589 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Syft AI
-
Ratings
Mobile access8.2115 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
SAP Sales Cloud
-
Ratings
Syft AI
9.4
4 Ratings
19% above category average
Advanced search00 Ratings8.93 Ratings
Identification of new leads00 Ratings9.63 Ratings
List quality00 Ratings8.93 Ratings
List upload/download00 Ratings9.63 Ratings
Ideal customer targeting00 Ratings10.04 Ratings
Load time/data access00 Ratings9.34 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
SAP Sales Cloud
-
Ratings
Syft AI
9.2
4 Ratings
17% above category average
Contact information00 Ratings8.74 Ratings
Company information00 Ratings9.74 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
SAP Sales Cloud
-
Ratings
Syft AI
9.5
4 Ratings
24% above category average
Lead qualification process00 Ratings9.74 Ratings
Smart lists and recommendations00 Ratings9.54 Ratings
Company/business profiles00 Ratings9.54 Ratings
Alerts and reminders00 Ratings9.74 Ratings
Data hygiene00 Ratings9.74 Ratings
Automatic data refresh00 Ratings9.04 Ratings
Tags00 Ratings9.64 Ratings
Filters and segmentation00 Ratings9.34 Ratings
Best Alternatives
SAP Sales CloudSyft AI
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 8.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudSyft AI
Likelihood to Recommend
8.3
(151 ratings)
10.0
(4 ratings)
Likelihood to Renew
8.0
(14 ratings)
-
(0 ratings)
Usability
7.0
(9 ratings)
9.5
(2 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(13 ratings)
-
(0 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(111 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudSyft AI
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
Syft AI
No platform can satisfy 100% of use cases, but in my view, Syft AI should be a part of every sales toolset.
Read full review
Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Syft AI
  • Identifies key triggers across accounts and cuts through most of the noise
  • Helps boost rep productivity and reduce manual research
  • Provides relevant contacts tied to the job description or triggered event
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Syft AI
  • Every platform has room for improvement with contact info
  • Every platform has room for improvement with using multiple pages at the same time
  • Every platform has room for improvement with customizability
Read full review
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Syft AI
No answers on this topic
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Syft AI
The UI is very easily navigated with extensive functionality
Read full review
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Syft AI
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review
Syft AI
No answers on this topic
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Syft AI
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Syft AI
No answers on this topic
Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
Syft AI
I haven't seen any competitors that are comprehensive as Syft AI.
Read full review
Scalability
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Read full review
Syft AI
No answers on this topic
Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
Syft AI
  • Syft AI notified us of a key insight into one of our customers that led to us increasing one customer contract by 300k ARR
  • Syft AI has allowed us to scale without the normal personnel headcount that if often required to grow
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization

Syft AI Screenshots

Screenshot of a value match, which shares why to reach out to a specific company, who to contact, and what value prop aligns with their challenges or projects.