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69 Ratings
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Top Rated
91 Ratings

SAP Sales Cloud

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69 Ratings
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Score 8 out of 100

Varicent Incentive Compensation Management

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Top Rated
91 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Sales Force Automation

    7.1

    SAP Sales Cloud

    71%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 9/9 features

    Customer data management / contact management

    7.8
    78%
    14 Ratings
    N/A
    0 Ratings

    Workflow management

    6.9
    69%
    14 Ratings
    N/A
    0 Ratings

    Territory management

    6.7
    67%
    14 Ratings
    N/A
    0 Ratings

    Opportunity management

    7.6
    76%
    14 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Contract management

    6.9
    69%
    13 Ratings
    N/A
    0 Ratings

    Quote & order management

    7.5
    75%
    13 Ratings
    N/A
    0 Ratings

    Interaction tracking

    7.0
    70%
    11 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    6.8
    68%
    11 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    SAP Sales Cloud

    70%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 3/3 features

    Case management

    7.5
    75%
    10 Ratings
    N/A
    0 Ratings

    Call center management

    6.7
    67%
    10 Ratings
    N/A
    0 Ratings

    Help desk management

    6.9
    69%
    10 Ratings
    N/A
    0 Ratings

    Marketing Automation

    7.0

    SAP Sales Cloud

    70%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 2/2 features

    Lead management

    7.4
    74%
    11 Ratings
    N/A
    0 Ratings

    Email marketing

    6.7
    67%
    11 Ratings
    N/A
    0 Ratings

    CRM Project Management

    7.8

    SAP Sales Cloud

    78%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 3/3 features

    Task management

    7.7
    77%
    13 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.7
    77%
    9 Ratings
    N/A
    0 Ratings

    Reporting

    8.0
    80%
    11 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    6.8

    SAP Sales Cloud

    68%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 3/3 features

    Forecasting

    6.5
    65%
    11 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    7.0
    70%
    12 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.9
    69%
    14 Ratings
    N/A
    0 Ratings

    Customization

    7.3

    SAP Sales Cloud

    73%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 4/4 features

    Custom fields

    7.5
    75%
    13 Ratings
    N/A
    0 Ratings

    Custom objects

    7.1
    71%
    12 Ratings
    N/A
    0 Ratings

    Scripting environment

    6.9
    69%
    12 Ratings
    N/A
    0 Ratings

    API for custom integration

    7.8
    78%
    12 Ratings
    N/A
    0 Ratings

    Security

    7.5

    SAP Sales Cloud

    75%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 2/2 features

    Single sign-on capability

    7.9
    79%
    14 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    7.2
    72%
    14 Ratings
    N/A
    0 Ratings

    Social CRM

    7.7

    SAP Sales Cloud

    77%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 2/2 features

    Social data

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Social engagement

    7.8
    78%
    9 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    7.3

    SAP Sales Cloud

    73%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 2/2 features

    Marketing automation

    7.0
    70%
    13 Ratings
    N/A
    0 Ratings

    Compensation management

    7.5
    75%
    8 Ratings
    N/A
    0 Ratings

    Platform

    6.1

    SAP Sales Cloud

    61%

    Varicent Incentive Compensation Management

    Feature Set Not Supported
    N/A
    SAP Sales Cloud ranks higher in 1/1 features

    Mobile access

    6.1
    61%
    13 Ratings
    N/A
    0 Ratings

    Sales ICM

    SAP Sales Cloud

    Feature Set Not Supported
    N/A
    7.6

    Varicent Incentive Compensation Management

    76%
    Varicent Incentive Compensation Management ranks higher in 8/8 features

    Sales compensation plan creation

    N/A
    0 Ratings
    7.9
    79%
    31 Ratings

    Complex sales crediting

    N/A
    0 Ratings
    8.0
    80%
    32 Ratings

    Sales compensation process automation

    N/A
    0 Ratings
    8.0
    80%
    33 Ratings

    Incentive auditing/regulation compliance

    N/A
    0 Ratings
    8.2
    82%
    30 Ratings

    Sales compensation dashboards & forecasting

    N/A
    0 Ratings
    7.1
    71%
    30 Ratings

    Incentive modeling

    N/A
    0 Ratings
    7.4
    74%
    28 Ratings

    Agile incentive strategy

    N/A
    0 Ratings
    7.3
    73%
    22 Ratings

    ICM mobile visibility

    N/A
    0 Ratings
    7.2
    72%
    20 Ratings

    Attribute Ratings

    • SAP Sales Cloud is rated higher in 3 areas: Availability, Performance, Implementation Rating
    • Varicent Incentive Compensation Management is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Online Training
    • SAP Sales Cloud and Varicent Incentive Compensation Management are tied in 2 areas: Likelihood to Recommend, Product Scalability

    Likelihood to Recommend

    8.9

    SAP Sales Cloud

    89%
    19 Ratings
    8.9

    Varicent Incentive Compensation Management

    89%
    46 Ratings

    Likelihood to Renew

    5.0

    SAP Sales Cloud

    50%
    1 Rating
    9.5

    Varicent Incentive Compensation Management

    95%
    15 Ratings

    Usability

    5.8

    SAP Sales Cloud

    58%
    4 Ratings
    7.9

    Varicent Incentive Compensation Management

    79%
    38 Ratings

    Availability

    8.0

    SAP Sales Cloud

    80%
    2 Ratings
    6.8

    Varicent Incentive Compensation Management

    68%
    3 Ratings

    Performance

    8.0

    SAP Sales Cloud

    80%
    2 Ratings
    6.7

    Varicent Incentive Compensation Management

    67%
    3 Ratings

    Support Rating

    6.1

    SAP Sales Cloud

    61%
    9 Ratings
    7.5

    Varicent Incentive Compensation Management

    75%
    8 Ratings

    In-Person Training

    SAP Sales Cloud

    N/A
    0 Ratings
    7.7

    Varicent Incentive Compensation Management

    77%
    2 Ratings

    Online Training

    7.0

    SAP Sales Cloud

    70%
    1 Rating
    7.7

    Varicent Incentive Compensation Management

    77%
    2 Ratings

    Implementation Rating

    8.0

    SAP Sales Cloud

    80%
    2 Ratings
    7.1

    Varicent Incentive Compensation Management

    71%
    7 Ratings

    Product Scalability

    7.9

    SAP Sales Cloud

    79%
    11 Ratings
    7.9

    Varicent Incentive Compensation Management

    79%
    37 Ratings

    Likelihood to Recommend

    SAP Sales Cloud

    You always have to consider that this is a rather monolitic product. The Setup is overcomplicated and I dont think that it is well suited for smaller environments. We are able to integrate in basically any scenario but this also comes with a price. The ODATA Interface is not so well documented and basically you have to pay somebody every time you plan on changing something. SAP Support is basically useless because they always work to close a ticket and not to resolve it in the customers interest.
    Anonymous | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent is well suited across all the domains (Finance, Insurance, Hi-Tech etc.) for sales incentive calculation. It can tackle the difficult scenarios/conditions provided by the client. This tool may not or should not be used in incentive forecasting. It's not a planning tool. Small scenario modeling can be done here but not on a large scale.
    Kumar Manas | TrustRadius Reviewer

    Pros

    SAP Sales Cloud

    • Real-time Analysis lets you analyze every piece of information in the system and visualize it in a contextualized business case to make faster and better decisions.
    • 360-Degree Customer View gives you a clear picture of the situation of the customer and how you as a sales rep are able to assist them individually.
    • Full mobile access allows the sales reps to work remotely from a tablet or smartphone - even if there is no mobile connection available.
    Anonymous | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    • Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
    • Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
    • Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
    • Strong/Powerfull Calculation Engine delivering fast results/speed to insight
    • User Interface is minimized to what you need and is not showing off all the functions it can "also" do
    • Strong audittrail
    • Appears to be almost unlimited in what you are able to create
    Anonymous | TrustRadius Reviewer

    Cons

    SAP Sales Cloud

    • Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
    • No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.
    Andy Salo | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    • Zions Bancorporation takes security very seriously. While we have NOT had any security issues with ICM, with it being a cloud application, our internal infosec team really wants some kind of MFA (multi factor authentication) support for off corporate network access.
    • The ICM internal workflow manager is not as flexible as we would like. For what it does, it works extremely well. However, for our purposes, it would not fit our process so we created our own workflows using presenter reports, scheduler and automated data imports. We'd love to be able to use the internal workflow and I think with recent improvements we're getting close but it's just not there yet.
    • In order to send emails to users (ie. payments need approval) we had to write an external python script. It works well but for most admins, they are not able to support it. It would be nice to have the ability to send emails based on defined triggers. The built in workflow can do this but as mentioned previously, we are not able to use it.
    • I'd like to have the ability to run a partial calculation. Currently, there is only an option to run a full system calc or a single calculation. I would like the ability to run a stream of calcs (ie. from a parent down to all children only).
    David Hauptman | TrustRadius Reviewer

    Pricing Details

    SAP Sales Cloud

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Varicent Incentive Compensation Management

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    SAP Sales Cloud

    SAP Sales Cloud 5.0
    Based on 1 answer
    Unfortunately overall a weak ROI.
    Andy Salo | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 9.5
    Based on 15 answers
    Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.
    Matthew Burgos | TrustRadius Reviewer

    Usability

    SAP Sales Cloud

    SAP Sales Cloud 5.8
    Based on 4 answers
    In terms of overall usability, SAP Sales Cloud can initially be a hectic task to get acquainted with the platform but the dashboard is quite intuitive and easy to navigate. Although, there should be more training modules that can help new employees to get on board with the platform easily.
    Gauri Hiremath | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.9
    Based on 38 answers
    It was extremely difficult to create reports. We had to download data and create them in other applications. This was very limiting and required a great deal of time and effort. Drag and drop functionality is needed so we can self serve in the product.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    SAP Sales Cloud

    SAP Sales Cloud 8.0
    Based on 2 answers
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Andy Salo | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 6.8
    Based on 3 answers
    Never went down in last 3 years that I worked with it (every hour of the day basically).That is a 10 in my book.
    Anonymous | TrustRadius Reviewer

    Performance

    SAP Sales Cloud

    SAP Sales Cloud 8.0
    Based on 2 answers
    No answer on this topic is available.

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 6.7
    Based on 3 answers
    All is fast, but with API's it is sometimes slower due to the application we are pulling data from.Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
    Anonymous | TrustRadius Reviewer

    Support Rating

    SAP Sales Cloud

    SAP Sales Cloud 6.1
    Based on 9 answers
    I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
    Anonymous | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.5
    Based on 8 answers
    Varicent's overall support while using ICM has been fantastic. Our contact at Varicent has been very responsive to emails, very rarely failing to reply to any questions or inquiries within 24 hours. Moreover, their replies are consistently thorough while being concise, and clear enough that any directions are easy to follow and apply.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    SAP Sales Cloud

    No score
    No answers yet
    No answers on this topic

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.7
    Based on 2 answers
    The training was good in general with a nice trainer as well.But, the training could be better if it is more focussed on our process/data etc.
    Anonymous | TrustRadius Reviewer

    Online Training

    SAP Sales Cloud

    SAP Sales Cloud 7.0
    Based on 1 answer
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Andy Salo | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.7
    Based on 2 answers
    There is a learning portal with many videos about navigation, creating reports and managing your model.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    SAP Sales Cloud

    SAP Sales Cloud 8.0
    Based on 2 answers
    The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
    Andy Salo | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.1
    Based on 7 answers
    Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
    Matthew Burgos | TrustRadius Reviewer

    Alternatives Considered

    SAP Sales Cloud

    The reason for be a part of sap team is because of my client. I was working for SAP company so I got more exposure on sap sales cloud but if compare it with Salesforce CPQ I would say sap is quiet new and it will need more features as other cloud tool already has but major part is it is easy to understand.
    Sunny Sethi | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Out of all of the products I have ever evaluated for this space, Varicent is head and shoulders above the rest in my opinion. For me, I think of Varicent as akin to building an Access database while the other programs are like building an Excel data model. In Varicent you control everything from what tables are built to how they are leveraged with the calculations that you build. In the other tools, you are pushed into finding ways to leverage their pre-built mechanism of action and any deviation from what you build necessitates you to build a brand new plan. This is the key differentiator of a table driven system as opposed to a rule based one. The flexibility and usability is wholly unmatched.
    Brandon Cole | TrustRadius Reviewer

    Scalability

    SAP Sales Cloud

    SAP Sales Cloud 7.9
    Based on 11 answers
    The biggest plus point with SAP Sales cloud is that it is accessible irrespective of the geography and devices and other such complexities. One can monitor their processes from anywhere which makes it ideal for large organizations that are looking for innovative on cloud solutions.It certainly saves major costs and results in smooth transfer of information which gives agility to the entire process.
    Sandeep Pal | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    Varicent Incentive Compensation Management 7.9
    Based on 37 answers
    Varicent Incentive Compensation Management is a tool that allows [users] to implement the specific rules applying to the business, [without] any technical constraints from the tool. The reports would, however, need to be a little bit less rigid and add more controls regarding what has been entered by users.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    SAP Sales Cloud

    • Fast user adoption due to easy of use web based user interface compared to traditional SAP transaction codes.
    • Streamlining of business processing due to consolidation of functionality within SAP Sales Cloud screens.
    • Lower cost of integration to SAP ERP ECC or S/4HANA using prebuilt seamless connectors.
    Anonymous | TrustRadius Reviewer

    Varicent Incentive Compensation Management

    • Fewer calculation errors as previous solution was manual based.
    • Ability to build tailored solutions in ICM to entice Brokers to write business for ANZ.
    • Allows the Broker Managers to easily to see what commissions they are going to pay in the next Commission Run payment cycle and make changes if required.
    Fotios Rassias | TrustRadius Reviewer

    Screenshots

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