SAP Sales Cloud vs Varicent Incentive Compensation Management

• Real-time Analysis lets you analyze every piece of information in the system and visualize it in a contextualized business case to make faster and better decisions.
• 360-Degree Customer View gives you a clear picture of the situation of the customer and how you as a sales rep are able to assist them individually.
• Full mobile access allows the sales reps to work remotely from a tablet or smartphone - even if there is no mobile connection available.

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• Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
• Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
• Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
• Strong/Powerfull Calculation Engine delivering fast results/speed to insight
• User Interface is minimized to what you need and is not showing off all the functions it can "also" do
• Strong audittrail
• Appears to be almost unlimited in what you are able to create

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• Reporting is lacking. It doesn't always keep accurate record of activities, and doesn't provide much value add vs. internal reporting of the same metrics.
• No rewards program, or features other than simply points that might provide more value to the user community you are trying to create.

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• Zions Bancorporation takes security very seriously. While we have NOT had any security issues with ICM, with it being a cloud application, our internal infosec team really wants some kind of MFA (multi factor authentication) support for off corporate network access.
• The ICM internal workflow manager is not as flexible as we would like. For what it does, it works extremely well. However, for our purposes, it would not fit our process so we created our own workflows using presenter reports, scheduler and automated data imports. We'd love to be able to use the internal workflow and I think with recent improvements we're getting close but it's just not there yet.
• In order to send emails to users (ie. payments need approval) we had to write an external python script. It works well but for most admins, they are not able to support it. It would be nice to have the ability to send emails based on defined triggers. The built in workflow can do this but as mentioned previously, we are not able to use it.
• I'd like to have the ability to run a partial calculation. Currently, there is only an option to run a full system calc or a single calculation. I would like the ability to run a stream of calcs (ie. from a parent down to all children only).

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• Fast user adoption due to easy of use web based user interface compared to traditional SAP transaction codes.
• Streamlining of business processing due to consolidation of functionality within SAP Sales Cloud screens.
• Lower cost of integration to SAP ERP ECC or S/4HANA using prebuilt seamless connectors.

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• Fewer calculation errors as previous solution was manual based.
• Ability to build tailored solutions in ICM to entice Brokers to write business for ANZ.
• Allows the Broker Managers to easily to see what commissions they are going to pay in the next Commission Run payment cycle and make changes if required.

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