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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Scale Computing Platform

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and…

    $249

    per year per core

    RealVNC Connect

    Score9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Scale Computing PlatformRealVNC Connect
    Editions & Modules
    Standard
    $249
    per year per core
    Professional
    $312
    per year per core
    Professional Essentials
    $5,600
    one-time fee
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Scale Computing PlatformRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing shown in U.S. Dollar. Pricing for other regions available on request.Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Scale Computing PlatformRealVNC Connect
    Considered Both Products
    Scale Computing
    No answer on this topic
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    75 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    74 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    75 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    73 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    69 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Scale Computing PlatformRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of Scale Computing Platform and RealVNC Connect
    Feature
    Scale Computing Platform
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
    Best Alternatives
    Scale Computing PlatformRealVNC Connect
    Small Businesses
    StarWind HCA
    Score8.6 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    StarWind HCA
    Score8.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Nutanix Cloud Infrastructure
    Score9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Scale Computing PlatformRealVNC Connect
    Likelihood to Recommend
    9.7
    (245 ratings)
    9.8
    (38 ratings)
    Likelihood to Renew
    9.4
    (22 ratings)
    8.0
    (8 ratings)
    Usability
    7.5
    (40 ratings)
    8.0
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (245 ratings)
    8.0
    (2 ratings)
    In-Person Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.0
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Scale Computing PlatformRealVNC Connect
    Likelihood to Recommend
    Scale Computing
    Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Scale Computing
    • Simplicity - I do not have to create storage buckets or micromanage anything.
    • Efficiency - Lower power use since moving to a hyperconverged environment.
    • Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Scale Computing
    • Dedicated Lights-Out Solution for low-end systems
    • Ability to replace smaller storage drives with larger ones, rather than requiring the addition of an entire node for storage increases
    • Different UI views for VMs: ability to minimize certain groups and have that persist through log-ins
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Scale Computing
    Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.
    Incentivized
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Scale Computing
    Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.
    Incentivized
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
    Read full review
    Reliability and Availability
    Scale Computing
    Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Performance
    Scale Computing
    Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Support Rating
    Scale Computing
    They are very knowledgeable about their own products and hardware addressing my concerns or issues very quickly and on the first contact. Calls concerning VMware migrations and Acronis backup took a little more time for more complicated issues, but the Scale Computing Platform techs were diligent to stay on top of issues until they were resolved. Most of my issues have been with the initial setup/migration.
    Incentivized
    Read full review
    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    In-Person Training
    Scale Computing
    I did not do in-person training.
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Online Training
    Scale Computing
    Because Scale is so simple, the training is just as quick and easy.
    Incentivized
    Read full review
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Scale Computing
    The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.
    Incentivized
    Read full review
    RealVNC
    No problem at all, love the product.
    Incentivized
    Read full review
    Alternatives Considered
    Scale Computing
    We previously used Microsoft Hyper V and VMWare and, before that, a room for single-purpose servers. My satisfaction with Scale is because it is a more straightforward product to install and use; it has incredible speed and reliability. In the past, getting support from Microsoft was labor intensive, and with VMWare, there was a language accent barrier.
    Incentivized
    Read full review
    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
    Read full review
    Scalability
    Scale Computing
    HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.
    Incentivized
    Read full review
    RealVNC
    No answers on this topic
    Return on Investment
    Scale Computing
    • With the high cost of the leading competitor the savings starts day one and saves every year after.
    • Scale can be administered by a tier one technician so cost of labor is reduced.
    • If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
    Read full review
    ScreenShots

    Scale Computing Platform Screenshots

    Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.