What users are saying about
2 Ratings
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Top Rated
1071 Ratings
2 Ratings
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Score 9.7 out of 100

Webexpenses

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Top Rated
1071 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Shoeboxed is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.7

Shoeboxed

97%
2 Ratings
8.7

Webexpenses

87%
671 Ratings

Likelihood to Renew

Shoeboxed

N/A
0 Ratings
8.2

Webexpenses

82%
5 Ratings

Usability

Shoeboxed

N/A
0 Ratings
8.4

Webexpenses

84%
671 Ratings

Availability

Shoeboxed

N/A
0 Ratings
6.0

Webexpenses

60%
1 Rating

Support Rating

Shoeboxed

N/A
0 Ratings
8.6

Webexpenses

86%
315 Ratings

Online Training

Shoeboxed

N/A
0 Ratings
5.4

Webexpenses

54%
2 Ratings

Implementation Rating

Shoeboxed

N/A
0 Ratings
9.4

Webexpenses

94%
3 Ratings

Product Scalability

Shoeboxed

N/A
0 Ratings
7.0

Webexpenses

70%
1 Rating

Likelihood to Recommend

Shoeboxed

I'm not sure how Shoeboxed can be used in a large organization, but for our small business, it is perfect. I'm the only one who deals with our finances and works with our accountant and for that Shoeboxed is simply my lifesaver and worth so much more for not just all the time it saves me but all the worries and headaches too.
Rachel Walter | TrustRadius Reviewer

Webexpenses

Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.
Steve Marler | TrustRadius Reviewer

Pros

Shoeboxed

  • Hassle free ways to submit (mobile, snail mail, etc.) with virtually no workload for us
  • Digitalizing business cards to facilitate contact management
  • Categorizing of receipts to make them searchable
Markus Zähringer | TrustRadius Reviewer

Webexpenses

  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
Perry Amadon, CPA | TrustRadius Reviewer

Cons

Shoeboxed

  • I had some issues with the mobile app in the past - where it crashes or gets stuck uploading. I think they fixed most of that, however, I transitioned to simply mailing my documents off to them.
Rachel Walter | TrustRadius Reviewer

Webexpenses

  • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
  • More tabs can be provided in petty cash expense so you need not type.
Anonymous | TrustRadius Reviewer

Pricing Details

Shoeboxed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Webexpenses

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250

Starting Price

$7 per month per user

Likelihood to Renew

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.2
Based on 5 answers
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
Andrew Bywaters | TrustRadius Reviewer

Usability

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.4
Based on 671 answers
I am giving Webexpenses a score of 9 as I find the whole experience of using very painless and efficient without any stress. Very often, I am very busy with my other work tasks, and the fact that this is very simple, easy, and quick to use makes the whole process run very smoothly.
Andrew Beckey | TrustRadius Reviewer

Reliability and Availability

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 6.0
Based on 1 answer
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
Anonymous | TrustRadius Reviewer

Performance

Shoeboxed

No answers on this topic

Webexpenses

The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
Anonymous | TrustRadius Reviewer

Support Rating

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.6
Based on 315 answers
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
Anonymous | TrustRadius Reviewer

Online Training

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 5.4
Based on 2 answers
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly
Anonymous | TrustRadius Reviewer

Implementation Rating

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 9.4
Based on 3 answers
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
Andrew Bywaters | TrustRadius Reviewer

Alternatives Considered

Shoeboxed

We felt we got more customized support through Shoeboxed and pricing was competitive.
Markus Zähringer | TrustRadius Reviewer

Webexpenses

Fortunately, I have not used any other alternative before so I am afraid I am not in a position to establish any sort of comparative analysis between Webexpenses and any of its competitors. However, when asking people in other organisations Webexpenses was always the recommended option instead of other providers.
Anonymous | TrustRadius Reviewer

Scalability

Shoeboxed

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 7.0
Based on 1 answer
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
Anonymous | TrustRadius Reviewer

Return on Investment

Shoeboxed

  • It saves me, I would say, at least 2-3 hours each week
  • We probably generate 'better' tax returns - more deductions and save on our accountant in the process, since they have everything perfectly prepped
Rachel Walter | TrustRadius Reviewer

Webexpenses

  • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
  • Accounts departments require less capacity as its all automated.
  • Good tracking of expenses through the dashboard for managers.
Anonymous | TrustRadius Reviewer

Screenshots

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