Likelihood to Recommend
So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
Read full review
I've really only had positive experiences with UKG Pro. Most recently we completed an import for salary changes but the data file contained information that should not have been imported and UKG was immediately on it to help us remove the job history record from those who weren't supposed to receive an increase
Read full review Pros Management of large-scale projects in one place Data analytics, reporting, & performance tracking System administration Customized OOB templates which eliminate the need of coding experience Read full review The applicant tracking system for UKG is very robust and easy to use. The onboarding system for UKG is very easy to use, ties between the ATS and core systems, and works closely with E-Verify. The time and time off modules are very user friendly and easy for staff to learn. Read full review Cons So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new. The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services. Read full review Unable to process Promotions as part of the Compensation Management merit process Unable to view configuration tables in the Benefits Administration (PlanSource) system Difficulty in configuring security for managers who require visibility to more than one Org Level hierarchy in UKG Pro Platform configuration fields are difficult to add to queries and do not interface to other modules/systems Read full review Likelihood to Renew
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review Usability Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof Read full review Reliability and Availability
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review Performance
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review Support Rating
Because they worth it and actually they are just the best for my job
Read full review
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review In-Person Training
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review Online Training
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Read full review Implementation Rating
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review Alternatives Considered
Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.
Read full review
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review Scalability Read full review Return on Investment It has helped us with management of projects with more productivity and smartly. Increased our overall productivity 10X which transformed into ROI. Made our process streamlined. Read full review We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards. Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off Read full review ScreenShots