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SmartRecruiters, now part of SAP SuccessFactors vs. ThunderTix

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A

    ThunderTix

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…

    $20

    per month

    Pricing
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Editions & Modules
    No answers on this topic
    General Admission
    $20
    per month ticket
    Reserved Seating
    $25
    per month ticket
    White Glove
    $175
    per month ticket
    Offerings
    Pricing Offerings
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$175 per month (and $1.95 per ticket)
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.Both the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
    More Pricing Information
    Community Pulse
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Considered Both Products
    SAP
    No answer on this topic
    ThunderTix
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SmartRecruiters, now part of SAP SuccessFactors and ThunderTix
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    ThunderTix
    -
    Ratings
    Job Requisition Management9.8109 Ratings00 Ratings
    Company Website Posting9.9114 Ratings00 Ratings
    Publish to Social Media7.5112 Ratings00 Ratings
    Job Search Site Posting8.0116 Ratings00 Ratings
    Customized Application Form9.7104 Ratings00 Ratings
    Resume Management5.6119 Ratings00 Ratings
    Duplicate Candidate Prevention9.6114 Ratings00 Ratings
    Candidate Search8.1122 Ratings00 Ratings
    Applicant Tracking9.9126 Ratings00 Ratings
    Collaboration9.6117 Ratings00 Ratings
    Task Creation and Delegation9.997 Ratings00 Ratings
    Email Templates9.7114 Ratings00 Ratings
    User Permissions9.7109 Ratings00 Ratings
    Notifications and Alerts9.9119 Ratings00 Ratings
    Reporting1.7105 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of SmartRecruiters, now part of SAP SuccessFactors and ThunderTix
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    ThunderTix
    8.4
    5 Ratings
    5% above category average
    Registration, RSVP, and ticketing00 Ratings9.15 Ratings
    Email marketing00 Ratings9.13 Ratings
    Audience engagement00 Ratings8.24 Ratings
    Event analytics00 Ratings7.34 Ratings
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    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
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    Score9.1 out of 10
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    Score9.6 out of 10
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    CareerSiteBuilder
    Score10 out of 10
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    Score7.7 out of 10
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    JobDiva
    Score8 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Likelihood to Recommend
    7.9
    (129 ratings)
    9.1
    (9 ratings)
    Likelihood to Renew
    6.0
    (15 ratings)
    9.1
    (1 ratings)
    Usability
    9.1
    (12 ratings)
    9.1
    (3 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (10 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Ease of integration
    7.1
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartRecruiters, now part of SAP SuccessFactorsThunderTix
    Likelihood to Recommend
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    ThunderTix
    The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
    Read full review
    Pros
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    ThunderTix
    • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
    • Thundertix is always innovating and adding to features relevant to the current market.
    • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
    Incentivized
    Read full review
    Cons
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    ThunderTix
    • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
    • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    ThunderTix
    We have been with them for over a decade and have no interest in leaving.
    Read full review
    Usability
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    ThunderTix
    It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    ThunderTix
    No answers on this topic
    Performance
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    ThunderTix
    No answers on this topic
    Support Rating
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    ThunderTix
    They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
    Read full review
    In-Person Training
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    ThunderTix
    No answers on this topic
    Implementation Rating
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    ThunderTix
    It was an easy transition that took less than a month from planning to implementation
    Read full review
    Alternatives Considered
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
    Incentivized
    Read full review
    Scalability
    SAP
    No explanation really, just a great product.
    Read full review
    ThunderTix
    No answers on this topic
    Return on Investment
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ThunderTix
    • It has greatly increased online sales
    • We are break even but with only 1 event ran so far
    • It has made teaching box office sellers easy
    Incentivized
    Read full review
    ScreenShots

    ThunderTix Screenshots

    Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.