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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    TeamDesk

    Score9 out of 10
    N/ATeamDesk is a low-code development platform for online database creation. Business owners or managers can build a unique web database solution without any programming to facilitate working with data, organize routine work and create an accessible data source for teams.

    $49

    5 users included

    Pricing
    SmartsheetTeamDesk
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Starter Edition
    $49
    5 users included
    Team Edition
    $99
    10 users included
    Enterprise Edition
    $249
    10 users included, Unlimited databases, Sub-domain
    Offerings
    Pricing Offerings
    SmartsheetTeamDesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetTeamDesk
    Considered Both Products
    Smartsheet
    No answer on this topic
    ForeSoft Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    SmartsheetTeamDesk
    Project Management
    Comparison of Project Management features of Smartsheet and TeamDesk
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    TeamDesk
    -
    Ratings
    Task Management9.8126 Ratings00 Ratings
    Resource Management10.0108 Ratings00 Ratings
    Gantt Charts9.0109 Ratings00 Ratings
    Scheduling9.8111 Ratings00 Ratings
    Workflow Automation9.2100 Ratings00 Ratings
    Team Collaboration10.0122 Ratings00 Ratings
    Support for Agile Methodology8.981 Ratings00 Ratings
    Support for Waterfall Methodology9.079 Ratings00 Ratings
    Document Management9.2101 Ratings00 Ratings
    Email integration9.0100 Ratings00 Ratings
    Mobile Access8.096 Ratings00 Ratings
    Timesheet Tracking9.762 Ratings00 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and TeamDesk
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    TeamDesk
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Smartsheet and TeamDesk
    Feature
    Smartsheet
    -
    Ratings
    TeamDesk
    9.2
    12 Ratings
    9% above category average
    Visual Modeling00 Ratings8.01 Ratings
    Platform Security00 Ratings10.01 Ratings
    Platform User Management00 Ratings8.712 Ratings
    Reusability00 Ratings10.01 Ratings
    Platform Scalability00 Ratings9.110 Ratings
    Best Alternatives
    SmartsheetTeamDesk
    Small Businesses
    Any.do
    Score8 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetTeamDesk
    Likelihood to Recommend
    9.3
    (146 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (17 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    9.1
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetTeamDesk
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    ForeSoft Corporation
    Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
    Read full review
    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    ForeSoft Corporation
    • Provide a very good, customizable user management system.
    • Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html.
    • Provides unlimited space and records.
    • Gives an opportunity to have a database on EU servers to comply with GDPR
    • Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space.
    • Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented
    • Customers service if very helpful and friendly. All my questions were answered within a couple hours.
    Read full review
    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    ForeSoft Corporation
    • The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it.
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    ForeSoft Corporation
    No answers on this topic
    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    ForeSoft Corporation
    No answers on this topic
    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    ForeSoft Corporation
    They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
    Read full review
    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    ForeSoft Corporation
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    ForeSoft Corporation
    Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk Caspio was not as powerful as TeamDesk
    Read full review
    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
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    ForeSoft Corporation
    • The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings.
    Incentivized
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    ScreenShots

    TeamDesk Screenshots

    Screenshot of Table Dashboard exampleScreenshot of Record Form exampleScreenshot of Tile View example