SmartSuite vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 5.5 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Workplace from Meta
Score 7.9 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
SmartSuiteWorkplace from Meta
Editions & Modules
No answers on this topic
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
SmartSuiteWorkplace from Meta
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SmartSuiteWorkplace from Meta
Top Pros
Top Cons
Features
SmartSuiteWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
3.9
19 Ratings
63% below category average
Workplace from Meta
-
Ratings
Task Management4.419 Ratings00 Ratings
Resource Management4.218 Ratings00 Ratings
Gantt Charts3.915 Ratings00 Ratings
Scheduling4.017 Ratings00 Ratings
Workflow Automation4.218 Ratings00 Ratings
Team Collaboration4.419 Ratings00 Ratings
Support for Agile Methodology4.419 Ratings00 Ratings
Support for Waterfall Methodology1.01 Ratings00 Ratings
Document Management4.218 Ratings00 Ratings
Email integration4.218 Ratings00 Ratings
Mobile Access4.218 Ratings00 Ratings
Timesheet Tracking3.915 Ratings00 Ratings
Change request and Case Management4.017 Ratings00 Ratings
Budget and Expense Management4.016 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
3.0
16 Ratings
85% below category average
Workplace from Meta
-
Ratings
Quotes/estimates3.915 Ratings00 Ratings
Invoicing1.01 Ratings00 Ratings
Project & financial reporting3.815 Ratings00 Ratings
Integration with accounting software3.110 Ratings00 Ratings
Best Alternatives
SmartSuiteWorkplace from Meta
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Stackby
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Score 9.8 out of 10
Zoho Cliq
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Score 9.3 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteWorkplace from Meta
Likelihood to Recommend
4.4
(19 ratings)
7.4
(55 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
1.3
(2 ratings)
5.6
(2 ratings)
Support Rating
1.3
(2 ratings)
8.4
(21 ratings)
Implementation Rating
1.3
(2 ratings)
-
(0 ratings)
User Testimonials
SmartSuiteWorkplace from Meta
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
SmartSuite
I have a great expereance
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Meta Platforms Inc
No answers on this topic
Usability
SmartSuite
This is beta software without support. Nobody works at this company.
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Implementation Rating
SmartSuite
That's easy. Just try
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.