SmartSuite vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 10.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$89
per month 300 attendees
Pricing
SmartSuiteZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $89
per month starting with 300 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Zoom Webinars Plus
starting at $99
per month starting with 100 attendees
Offerings
Pricing Offerings
SmartSuiteZoom Events & Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
More Pricing Information
Community Pulse
SmartSuiteZoom Events & Webinars
Features
SmartSuiteZoom Events & Webinars
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
9.1
18 Ratings
16% above category average
Zoom Events & Webinars
-
Ratings
Task Management9.218 Ratings00 Ratings
Resource Management9.117 Ratings00 Ratings
Gantt Charts9.114 Ratings00 Ratings
Scheduling9.016 Ratings00 Ratings
Workflow Automation9.117 Ratings00 Ratings
Team Collaboration9.218 Ratings00 Ratings
Support for Agile Methodology9.118 Ratings00 Ratings
Document Management9.117 Ratings00 Ratings
Email integration9.117 Ratings00 Ratings
Mobile Access9.017 Ratings00 Ratings
Timesheet Tracking9.214 Ratings00 Ratings
Change request and Case Management9.016 Ratings00 Ratings
Budget and Expense Management9.215 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
9.2
15 Ratings
17% above category average
Zoom Events & Webinars
-
Ratings
Quotes/estimates9.214 Ratings00 Ratings
Project & financial reporting9.114 Ratings00 Ratings
Integration with accounting software9.29 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
SmartSuite
-
Ratings
Zoom Events & Webinars
9.3
31 Ratings
6% above category average
Branding options00 Ratings8.731 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
SmartSuite
-
Ratings
Zoom Events & Webinars
8.5
5 Ratings
7% above category average
Registration, RSVP, and ticketing00 Ratings9.05 Ratings
Email marketing00 Ratings8.93 Ratings
Livestreaming00 Ratings9.04 Ratings
Audience engagement00 Ratings8.85 Ratings
Event recording00 Ratings7.45 Ratings
Virtual booths00 Ratings8.02 Ratings
Networking00 Ratings7.53 Ratings
Event analytics00 Ratings9.15 Ratings
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User Ratings
SmartSuiteZoom Events & Webinars
Likelihood to Recommend
9.2
(18 ratings)
8.4
(80 ratings)
Likelihood to Renew
9.1
(1 ratings)
2.0
(3 ratings)
Usability
9.1
(1 ratings)
8.9
(11 ratings)
Support Rating
9.1
(1 ratings)
7.2
(7 ratings)
Implementation Rating
9.1
(1 ratings)
10.0
(1 ratings)
User Testimonials
SmartSuiteZoom Events & Webinars
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Zoom
Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Zoom
  • Zoom calendar integration is a great way to see what calls are upcoming
  • Ease of use for screen sharing and video call settings
  • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Zoom
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
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Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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Zoom
Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Zoom
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
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Implementation Rating
SmartSuite
That's easy. Just try
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Zoom
We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Zoom
  • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
  • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
  • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
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ScreenShots

SmartSuite Screenshots

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Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features