Socialtext (discontinued) vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Socialtext (discontinued)
Score 10.0 out of 10
N/A
Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.
$1
Starting Price Per Month
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
Socialtext (discontinued)Webex Meetings
Editions & Modules
Socialtext
$1.00
Starting Price Per Month
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Socialtext (discontinued)Webex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Features
Socialtext (discontinued)Webex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Socialtext (discontinued)
7.6
1 Ratings
3% below category average
Webex Meetings
-
Ratings
Task Management8.01 Ratings00 Ratings
Gantt Charts7.01 Ratings00 Ratings
Scheduling9.01 Ratings00 Ratings
Workflow Automation8.01 Ratings00 Ratings
Mobile Access4.01 Ratings00 Ratings
Search9.01 Ratings00 Ratings
Visual planning tools8.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Socialtext (discontinued)
7.2
1 Ratings
11% below category average
Webex Meetings
-
Ratings
Chat7.01 Ratings00 Ratings
Notifications6.01 Ratings00 Ratings
Discussions9.01 Ratings00 Ratings
Surveys4.01 Ratings00 Ratings
Internal knowledgebase10.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Webex Meetings
8.1
759 Ratings
1% above category average
High quality audio00 Ratings8.7754 Ratings
High quality video00 Ratings8.5748 Ratings
Low bandwidth requirements00 Ratings7.2721 Ratings
Mobile support00 Ratings8.1683 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Webex Meetings
8.3
750 Ratings
4% above category average
Desktop sharing00 Ratings8.8748 Ratings
Whiteboards00 Ratings7.9651 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Webex Meetings
8.3
759 Ratings
1% above category average
Calendar integration00 Ratings8.5719 Ratings
Meeting initiation00 Ratings8.4747 Ratings
Integrates with social media00 Ratings7.8305 Ratings
Record meetings / events00 Ratings8.6708 Ratings
Slideshows00 Ratings8.4644 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Webex Meetings
8.3
718 Ratings
1% below category average
Live chat00 Ratings8.7697 Ratings
Audience polling00 Ratings8.1616 Ratings
Q&A00 Ratings8.2625 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Socialtext (discontinued)
-
Ratings
Webex Meetings
8.4
714 Ratings
0% above category average
User authentication00 Ratings8.4664 Ratings
Participant roles & permissions00 Ratings8.4696 Ratings
Confidential attendee list00 Ratings8.4410 Ratings
Best Alternatives
Socialtext (discontinued)Webex Meetings
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Zoom
Zoom
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Socialtext (discontinued)Webex Meetings
Likelihood to Recommend
10.0
(2 ratings)
8.6
(770 ratings)
Likelihood to Renew
6.0
(1 ratings)
9.9
(46 ratings)
Usability
-
(0 ratings)
8.5
(102 ratings)
Availability
-
(0 ratings)
9.1
(450 ratings)
Performance
-
(0 ratings)
8.8
(425 ratings)
Support Rating
-
(0 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
-
(0 ratings)
7.0
(14 ratings)
Configurability
-
(0 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
Socialtext (discontinued)Webex Meetings
Likelihood to Recommend
Discontinued Products
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Read full review
Cisco
Good examples: - Conducting trainings and courses - Planning meetings and inviting colleagues to attend - Presenting topics to a large group of people - Speech reproduction is very good - assigning rights and copresentor Not so good: - Interaction with other applications - Mute microphones when using multiple clients - Video call quality - Tracking history, private settings
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Pros
Discontinued Products
  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
Discontinued Products
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
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Likelihood to Renew
Discontinued Products
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
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Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability
Discontinued Products
No answers on this topic
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Discontinued Products
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Discontinued Products
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Discontinued Products
No answers on this topic
Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
Discontinued Products
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Discontinued Products
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
Discontinued Products
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Discontinued Products
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Read full review
Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
Discontinued Products
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Discontinued Products
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
Discontinued Products
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Return on Investment
Discontinued Products
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
ScreenShots