What users are saying about
8 Ratings
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Top Rated
972 Ratings
8 Ratings
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Score 1 out of 100

Webex App

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Top Rated
972 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.7

Sococo

47%
8.2

Webex App

82%
Webex App ranks higher in 7/7 features

Task Management

5.0
50%
1 Rating
8.3
83%
196 Ratings

Scheduling

5.0
50%
1 Rating
8.7
87%
287 Ratings

Workflow Automation

4.0
40%
1 Rating
7.9
79%
154 Ratings

Mobile Access

3.0
30%
3 Ratings
8.9
89%
322 Ratings

Search

3.0
30%
2 Ratings
8.0
80%
259 Ratings

Visual planning tools

8.0
80%
1 Rating
8.1
81%
175 Ratings

Gantt Charts

N/A
0 Ratings
7.7
77%
112 Ratings

Communication

5.3

Sococo

53%
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

5.0
50%
5 Ratings
8.9
89%
353 Ratings

Notifications

5.0
50%
5 Ratings
8.6
86%
347 Ratings

Discussions

6.0
60%
3 Ratings
8.8
88%
329 Ratings

Internal knowledgebase

5.0
50%
2 Ratings
7.9
79%
200 Ratings

Integrates with GoToMeeting

5.0
50%
1 Rating
8.2
82%
130 Ratings

Integrates with Gmail and Google Hangouts

7.0
70%
1 Rating
8.1
81%
157 Ratings

Integrates with Outlook

4.0
40%
1 Rating
8.7
87%
302 Ratings

Surveys

N/A
0 Ratings
7.8
78%
218 Ratings

File Sharing & Management

4.6

Sococo

46%
8.3

Webex App

83%
Webex App ranks higher in 8/8 features

Versioning

6.0
60%
1 Rating
8.0
80%
183 Ratings

Video files

3.0
30%
1 Rating
8.1
81%
276 Ratings

Audio files

3.0
30%
1 Rating
8.5
85%
274 Ratings

Document collaboration

3.0
30%
1 Rating
8.3
83%
266 Ratings

Access control

5.0
50%
1 Rating
8.3
83%
234 Ratings

Advanced security features

6.0
60%
1 Rating
8.3
83%
244 Ratings

Integrates with Google Drive

5.0
50%
1 Rating
8.3
83%
149 Ratings

Device sync

6.0
60%
2 Ratings
8.4
84%
221 Ratings

Attribute Ratings

  • Webex App is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

1.0

Sococo

10%
5 Ratings
8.8

Webex App

88%
416 Ratings

Likelihood to Renew

Sococo

N/A
0 Ratings
6.9

Webex App

69%
7 Ratings

Usability

7.0

Sococo

70%
1 Rating
8.8

Webex App

88%
353 Ratings

Availability

Sococo

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Sococo

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

6.0

Sococo

60%
2 Ratings
8.5

Webex App

85%
392 Ratings

In-Person Training

Sococo

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Sococo

N/A
0 Ratings
8.6

Webex App

86%
2 Ratings

Implementation Rating

Sococo

N/A
0 Ratings
9.0

Webex App

90%
5 Ratings

Product Scalability

Sococo

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Likelihood to Recommend

Sococo

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Tom Roller | TrustRadius Reviewer

Webex App

It is a software that, in our experience, has been phenomenal; I recommend it with total security; since long-distance communications are of good quality, it is necessary to implement the Webex App and leave behind the different similar software that have flaws, many limitations in terms of seamless communications, I highly recommend the Webex app and give it 10 points because it deserves it.
Meredith Wheeler | TrustRadius Reviewer

Pros

Sococo

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Anonymous | TrustRadius Reviewer

Webex App

  • The voice enhancement and background noise removal reduces disruptions during meetings.
  • Engagement dynamic polling and Q&As helps have a more engaging audience during meetings.
  • The video and audio are clear and good quality.
  • The language translator allows communication with clients speaking different languages.
  • It is easy to use for everyone and the dashboard is clearly organized.
Aleena Kamavazi | TrustRadius Reviewer

Cons

Sococo

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
John Ball | TrustRadius Reviewer

Webex App

  • Webex App is complete for the most part, but what is not so complete is using it on our mobile devices as it doesn't have the same features as on desktop, they can add more features to make it a seamless system.
  • The subscription price surprised us a bit, since it is a bit expensive, it is not unaffordable, but it seems a bit excessive to us.
Christine Bergen | TrustRadius Reviewer

Pricing Details

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Sococo Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 user/month

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$25.001
Enterprise PlanContact Sales
  1. user/month
  2. none
Additional Pricing Details

Likelihood to Renew

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 6.9
Based on 7 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.8
Based on 353 answers
As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
Anonymous | TrustRadius Reviewer

Reliability and Availability

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Sococo

Sococo 6.0
Based on 2 answers
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.5
Based on 392 answers
It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.
Anonymous | TrustRadius Reviewer

In-Person Training

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.1
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.6
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Sococo

I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
Anonymous | TrustRadius Reviewer

Webex App

I think Webex App is somewhat better than other video conferencing apps due to following reasons -
  • Better quality of recorded sessions
  • Better in terms of options for meeting customization
  • Can be integrated with Outlook
  • Ease of use
It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
Anonymous | TrustRadius Reviewer

Scalability

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Sococo

  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
Anonymous | TrustRadius Reviewer

Webex App

  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
Anonymous | TrustRadius Reviewer

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