8 Ratings
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Based on 8 reviews and ratings
Webex App
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Top Rated
972 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 972 reviews and ratings
Feature Set Ratings
- Webex App ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management

4.7
Sococo
47%
8.2
Webex App
82%
Webex App ranks higher in 7/7 features
Webex App ranks higher in 7/7 features
Task Management

5.0
50%
1 Rating
8.3
83%
196 Ratings
Scheduling

5.0
50%
1 Rating
8.7
87%
287 Ratings
Workflow Automation

4.0
40%
1 Rating
7.9
79%
154 Ratings
Mobile Access

3.0
30%
3 Ratings
8.9
89%
322 Ratings
Search

3.0
30%
2 Ratings
8.0
80%
259 Ratings
Visual planning tools

8.0
80%
1 Rating
8.1
81%
175 Ratings
Gantt Charts

N/A
0 Ratings
7.7
77%
112 Ratings
Communication

5.3
Sococo
53%
8.4
Webex App
84%
Webex App ranks higher in 8/8 features
Webex App ranks higher in 8/8 features
Chat

5.0
50%
5 Ratings
8.9
89%
353 Ratings
Notifications

5.0
50%
5 Ratings
8.6
86%
347 Ratings
Discussions

6.0
60%
3 Ratings
8.8
88%
329 Ratings
Internal knowledgebase

5.0
50%
2 Ratings
7.9
79%
200 Ratings
Integrates with GoToMeeting

5.0
50%
1 Rating
8.2
82%
130 Ratings
Integrates with Gmail and Google Hangouts

7.0
70%
1 Rating
8.1
81%
157 Ratings
Integrates with Outlook

4.0
40%
1 Rating
8.7
87%
302 Ratings
Surveys

N/A
0 Ratings
7.8
78%
218 Ratings
File Sharing & Management

4.6
Sococo
46%
8.3
Webex App
83%
Webex App ranks higher in 8/8 features
Webex App ranks higher in 8/8 features
Versioning

6.0
60%
1 Rating
8.0
80%
183 Ratings
Video files

3.0
30%
1 Rating
8.1
81%
276 Ratings
Audio files

3.0
30%
1 Rating
8.5
85%
274 Ratings
Document collaboration

3.0
30%
1 Rating
8.3
83%
266 Ratings
Access control

5.0
50%
1 Rating
8.3
83%
234 Ratings
Advanced security features

6.0
60%
1 Rating
8.3
83%
244 Ratings
Integrates with Google Drive

5.0
50%
1 Rating
8.3
83%
149 Ratings
Device sync

6.0
60%
2 Ratings
8.4
84%
221 Ratings
Attribute Ratings
- Webex App is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

1.0
Sococo
10%
5 Ratings
8.8
Webex App
88%
416 Ratings
Likelihood to Renew

Sococo
N/A
0 Ratings
6.9
Webex App
69%
7 Ratings
Usability

7.0
Sococo
70%
1 Rating
8.8
Webex App
88%
353 Ratings
Availability

Sococo
N/A
0 Ratings
10.0
Webex App
100%
1 Rating
Performance

Sococo
N/A
0 Ratings
9.0
Webex App
90%
1 Rating
Support Rating

6.0
Sococo
60%
2 Ratings
8.5
Webex App
85%
392 Ratings
In-Person Training

Sococo
N/A
0 Ratings
9.1
Webex App
91%
2 Ratings
Online Training

Sococo
N/A
0 Ratings
8.6
Webex App
86%
2 Ratings
Implementation Rating

Sococo
N/A
0 Ratings
9.0
Webex App
90%
5 Ratings
Product Scalability

Sococo
N/A
0 Ratings
10.0
Webex App
100%
1 Rating
Likelihood to Recommend
Sococo
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Production Director
Vigilante.usEntertainment, 51-200 employees
Webex App
It is a software that, in our experience, has been phenomenal; I recommend it with total security; since long-distance communications are of good quality, it is necessary to implement the Webex App and leave behind the different similar software that have flaws, many limitations in terms of seamless communications, I highly recommend the Webex app and give it 10 points because it deserves it.
Design Engineer
Caterpillar Inc.Machinery, 10,001+ employees
Pros
Sococo
- Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
- Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
- Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesWebex App
- The voice enhancement and background noise removal reduces disruptions during meetings.
- Engagement dynamic polling and Q&As helps have a more engaging audience during meetings.
- The video and audio are clear and good quality.
- The language translator allows communication with clients speaking different languages.
- It is easy to use for everyone and the dashboard is clearly organized.
Software Engineer
MixpanelProgram Development, 201-500 employees
Cons
Sococo
- It would be great if it supported other major browsers. Not everyone has Chrome installed.
- The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Software Team Lead
Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees
Webex App
- Webex App is complete for the most part, but what is not so complete is using it on our mobile devices as it doesn't have the same features as on desktop, they can add more features to make it a seamless system.
- The subscription price surprised us a bit, since it is a bit expensive, it is not unaffordable, but it seems a bit excessive to us.
Financial Analyst
Micron TechnologySemiconductors, 10,001+ employees
Pricing Details
Sococo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Sococo Editions & Modules
—
Additional Pricing Details
—Webex App
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 user/month
Webex App Editions & Modules
Edition
Basic Plan | $0.001 |
---|---|
Meet Plan | $13.501 |
Meet + Call Plan | $25.001 |
Enterprise Plan | Contact Sales |
- user/month
- none
Additional Pricing Details
—Likelihood to Renew
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 6.9
Based on 7 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.

Verified User
Partner in Professional Services
Information Technology and Services Company, 201-500 employeesUsability
Sococo
Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesWebex App
Webex App 8.8
Based on 353 answers
As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom

Verified User
Employee in Marketing
Market Research Company, 51-200 employeesReliability and Availability
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Network Services Manager
M. J. Electric, LLCConstruction, 1001-5000 employees
Performance
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Network Services Manager
M. J. Electric, LLCConstruction, 1001-5000 employees
Support Rating
Sococo
Sococo 6.0
Based on 2 answers
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesWebex App
Webex App 8.5
Based on 392 answers
It's a fantastic product, but nothing is perfect, and there's always room for improvement, hence the 9/10. The integrations, the application available from the application itself, and API make this a well-supported solution for any organisation. Cisco also allows you to raise support cases specifically for Webex App (subject to support contracts, I presume), ensuring that these go to the correct team after opening the case.

Verified User
Partner in Information Technology
Information Technology & Services Company, 5001-10,000 employeesIn-Person Training
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 9.1
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Consultant Cisco Instructor
LEARNEO DZComputer Networking, 51-200 employees
Online Training
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 8.6
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Consultant Cisco Instructor
LEARNEO DZComputer Networking, 51-200 employees
Implementation Rating
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 9.0
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Network Services Manager
M. J. Electric, LLCConstruction, 1001-5000 employees
Alternatives Considered
Sococo
I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employeesWebex App
I think Webex App is somewhat better than other video conferencing apps due to following reasons -
- Better quality of recorded sessions
- Better in terms of options for meeting customization
- Can be integrated with Outlook
- Ease of use

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesScalability
Sococo
No score
No answers yet
No answers on this topic
Webex App
Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Network Services Manager
M. J. Electric, LLCConstruction, 1001-5000 employees
Return on Investment
Sococo
- Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
- It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employeesWebex App
- We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
- Many teachers have now good skills for online education due to Webex conferences.
- Our students have good jobs and they manage to access Universities due to our Webex conferences.

Verified User
Manager in Other
Education Management Company, 11-50 employees