What users are saying about
7 Ratings
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Top Rated
351 Ratings
7 Ratings
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Score 7 out of 100

Webex App

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Top Rated
351 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Webex App

Webex App really is perfect for sharing content and collaborating insanely fast. We host ad hoc Webex meetings, right from the Webex App all the time. I can help a coworker troubleshoot a problem that they are seeing on their desktop, just with the click of a button. I also use the GIF search feature daily! I love to share some good humor amongst friends and coworkers, and it's a single button click away. Of course, as with any GIF search feature, you have to make sure the audience is well-suited for the content you're sharing, but Webex App makes it easy to find the right content for most situations.
Mitchell Bumgarner | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Sococo
4.7
Webex App
7.7
Task Management
Sococo
5.0
Webex App
7.2
Scheduling
Sococo
5.0
Webex App
7.6
Workflow Automation
Sococo
4.0
Webex App
7.0
Mobile Access
Sococo
3.0
Webex App
9.1
Search
Sococo
3.0
Webex App
8.3
Visual planning tools
Sococo
8.0
Webex App
7.4
Gantt Charts
Sococo
Webex App
7.1

Communication

Sococo
5.7
Webex App
7.7
Chat
Sococo
8.0
Webex App
9.1
Notifications
Sococo
5.0
Webex App
9.2
Discussions
Sococo
6.0
Webex App
8.8
Internal knowledgebase
Sococo
5.0
Webex App
7.5
Integrates with GoToMeeting
Sococo
5.0
Webex App
6.0
Integrates with Gmail and Google Hangouts
Sococo
7.0
Webex App
5.7
Integrates with Outlook
Sococo
4.0
Webex App
8.2
Surveys
Sococo
Webex App
7.4

File Sharing & Management

Sococo
4.6
Webex App
7.9
Versioning
Sococo
6.0
Webex App
7.0
Video files
Sococo
3.0
Webex App
8.6
Audio files
Sococo
3.0
Webex App
8.9
Document collaboration
Sococo
3.0
Webex App
7.3
Access control
Sococo
5.0
Webex App
7.7
Advanced security features
Sococo
6.0
Webex App
8.5
Integrates with Google Drive
Sococo
5.0
Webex App
6.6
Device sync
Sococo
6.0
Webex App
8.8

Pros

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Webex App

  • Packed with features
  • Good admin portal with a useful dashboard which comes with good troubleshooting and reporting features
  • Combination of Cisco Webex software and Cisco TelePresence hardware provide great capabilities for running small to large scale meetings
  • Great support with Cisco TAC
Anonymous | TrustRadius Reviewer

Cons

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Webex App

  • Sometimes difficult to hear the main agenda of the meeting while someone background noise is continuously occurring
  • Video conferencing is not good in Cisco Webex teams
  • Unable to send the audio recording through desktop or PC.
  • But rather than this it totally fulfilled my requirement.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 84 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.3
Based on 128 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Online Training

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Implementation Rating

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.8
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Sococo

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Webex App

  • The integration to the Webex Meetings side of things is great from a Productivity side of things, so you don't have to drop in and out of multiple applications. But there is no real tangible ROI associated to that - it is more around creating a positive user experience.
  • The flexibility to use Webex so it can allow you to have a shared collaboration space across any device any where is a massive positive, especially in the current climate where Remote Working and Collaborating is so critical.
Anonymous | TrustRadius Reviewer

Pricing Details

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Sococo Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

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