Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Strapi
Score 8.0 out of 10
N/A
Strapi is an open-source software platform that helps developers to easily build, deploy, and manage APIs.N/A
WordPress
Score 8.6 out of 10
N/A
Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.
$3
per month 6 GB storage
Zoho CRM
Score 8.5 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
StrapiWordPressZoho CRM
Editions & Modules
No answers on this topic
Personal
$4
per month 6 GB storage
Premium
$8
per month 13 GB storage
Business
$25
per month 50 GB storage
Commerce
$45
per month 50 GB storage
Enterprise
Contact for pricing
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
StrapiWordPressZoho CRM
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup fee$14 /user/month
Additional DetailsPricing for Business and Commerce plans vary on number of GB.
More Pricing Information
Community Pulse
StrapiWordPressZoho CRM
Considered Multiple Products
Strapi

No answer on this topic

WordPress
Chose WordPress
Wordpress is an open source, and it will always come with a set of drawbacks but also benefits. We see a major drawback in the hosting, which can get complex, and it becomes hard to have a fully functioning and fast site running. Other solutions are often SaaS, which handles …
Zoho CRM
Chose Zoho CRM
Zoho offers a very comprehensive suite but Bitrix24 trumps the ROI on teams exceeding 10users. Bitrix24 also offers many more tools not found under Zoho CRM, albeit Zoho offers a similar array of tools but additional to the CRM.

Recently Odoo has been our goto on CRM and Sales.
Features
StrapiWordPressZoho CRM
Security
Comparison of Security features of Product A and Product B
Strapi
10.0
1 Ratings
20% above category average
WordPress
8.1
159 Ratings
1% below category average
Zoho CRM
8.3
266 Ratings
1% below category average
Role-based user permissions10.01 Ratings8.1159 Ratings8.3261 Ratings
Single sign-on capability00 Ratings00 Ratings8.3231 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Strapi
10.0
1 Ratings
25% above category average
WordPress
7.9
134 Ratings
2% above category average
Zoho CRM
-
Ratings
API10.01 Ratings7.9124 Ratings00 Ratings
Internationalization / multi-language00 Ratings7.9103 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Strapi
9.0
1 Ratings
15% above category average
WordPress
8.1
166 Ratings
4% above category average
Zoho CRM
-
Ratings
WYSIWYG editor8.01 Ratings7.8151 Ratings00 Ratings
Admin section10.01 Ratings8.3164 Ratings00 Ratings
Page templates9.01 Ratings8.7160 Ratings00 Ratings
Code quality / cleanliness00 Ratings7.3152 Ratings00 Ratings
Library of website themes00 Ratings8.6162 Ratings00 Ratings
Mobile optimization / responsive design00 Ratings8.5161 Ratings00 Ratings
Publishing workflow00 Ratings8.2154 Ratings00 Ratings
Form generator00 Ratings7.1131 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Strapi
8.7
1 Ratings
16% above category average
WordPress
8.2
164 Ratings
10% above category average
Zoho CRM
-
Ratings
SEO support8.01 Ratings7.9148 Ratings00 Ratings
Availability / breadth of extensions9.01 Ratings9.2152 Ratings00 Ratings
Community / comment management9.01 Ratings8.3152 Ratings00 Ratings
Content taxonomy00 Ratings8.1142 Ratings00 Ratings
Bulk management00 Ratings7.5125 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.4
288 Ratings
7% above category average
Customer data management / contact management00 Ratings00 Ratings8.5279 Ratings
Workflow management00 Ratings00 Ratings8.2266 Ratings
Territory management00 Ratings00 Ratings8.6196 Ratings
Opportunity management00 Ratings00 Ratings8.6253 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.6248 Ratings
Contract management00 Ratings00 Ratings8.6203 Ratings
Quote & order management00 Ratings00 Ratings8.1203 Ratings
Interaction tracking00 Ratings00 Ratings8.0249 Ratings
Channel / partner relationship management00 Ratings00 Ratings8.3192 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.2
221 Ratings
6% above category average
Case management00 Ratings00 Ratings8.4213 Ratings
Call center management00 Ratings00 Ratings7.8172 Ratings
Help desk management00 Ratings00 Ratings8.4189 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.4
266 Ratings
8% above category average
Lead management00 Ratings00 Ratings8.5261 Ratings
Email marketing00 Ratings00 Ratings8.4219 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.4
263 Ratings
9% above category average
Task management00 Ratings00 Ratings8.5248 Ratings
Billing and invoicing management00 Ratings00 Ratings8.2180 Ratings
Reporting00 Ratings00 Ratings8.4242 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.4
258 Ratings
9% above category average
Forecasting00 Ratings00 Ratings8.3216 Ratings
Pipeline visualization00 Ratings00 Ratings8.3235 Ratings
Customizable reports00 Ratings00 Ratings8.5249 Ratings
Customization
Comparison of Customization features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.2
277 Ratings
7% above category average
Custom fields00 Ratings00 Ratings8.3275 Ratings
Custom objects00 Ratings00 Ratings8.1222 Ratings
Scripting environment00 Ratings00 Ratings8.0178 Ratings
API for custom integration00 Ratings00 Ratings8.3203 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.2
165 Ratings
9% above category average
Social data00 Ratings00 Ratings8.2164 Ratings
Social engagement00 Ratings00 Ratings8.2157 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.5
210 Ratings
13% above category average
Marketing automation00 Ratings00 Ratings8.7207 Ratings
Compensation management00 Ratings00 Ratings8.4138 Ratings
Platform
Comparison of Platform features of Product A and Product B
Strapi
-
Ratings
WordPress
-
Ratings
Zoho CRM
8.5
230 Ratings
11% above category average
Mobile access00 Ratings00 Ratings8.5230 Ratings
Best Alternatives
StrapiWordPressZoho CRM
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
StrapiWordPressZoho CRM
Likelihood to Recommend
9.0
(1 ratings)
8.6
(203 ratings)
8.5
(310 ratings)
Likelihood to Renew
-
(0 ratings)
4.7
(38 ratings)
7.6
(42 ratings)
Usability
-
(0 ratings)
8.1
(50 ratings)
7.8
(172 ratings)
Availability
-
(0 ratings)
9.5
(3 ratings)
8.9
(7 ratings)
Performance
-
(0 ratings)
8.6
(2 ratings)
8.5
(8 ratings)
Support Rating
-
(0 ratings)
10.0
(11 ratings)
6.2
(69 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
5.6
(8 ratings)
Implementation Rating
-
(0 ratings)
9.0
(10 ratings)
5.5
(16 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
5.1
(114 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
7.1
(5 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
5.8
(6 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
7.8
(13 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
7.8
(13 ratings)
User Testimonials
StrapiWordPressZoho CRM
Likelihood to Recommend
Strapi
1. If a headless CMS is needed. 2. Need the cms UI to be clean. 3. There is a need for customization options in the UI and API as well. 4. Expertise in javascript and need cms with node js backend. 5. Want auth APIs pre-made. 6. Easy to customize the backend as well. 7. The user interface can be fully customizable.
Read full review
Automattic
Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
Read full review
Zoho
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
Read full review
Pros
Strapi
  • Free and open source.
  • CMS UI is nice and clean.
  • Customization options.
  • Regular updates and bug fixes.
  • Easy to find and understand docs.
  • Blogs available to learn more.
  • Plugin eco system.
Read full review
Automattic
  • Easy to use User Interface
  • Coding / Plugin Implementation is awesome
  • There's always a solution available for the platform
  • Security is easy to use and robust
  • Implementation with 3rd party platforms, such as Google's variety of tools
  • Can download and host on your own server or use their hosted servers
Read full review
Zoho
  • Hooks into our website and can import data from forms.
  • Has great automation tools built in.
  • Reporting features are great.
  • Easy to learn, makes it easy for us to onboard new users onto it.
  • Fairly customizable. We have fine tuned it to work the way we need it to.
Read full review
Cons
Strapi
  • Tutorial videos.
  • Use typescript for it's backend.
  • Detailed explanation of commands available.
  • More clear docs for releasing.
Read full review
Automattic
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
Read full review
Zoho
  • Need some way to switch a field type without losing the pre-existing data.
  • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
  • Frustrating that only 3 custom lookup fields are allowed per module in our license.
Read full review
Likelihood to Renew
Strapi
No answers on this topic
Automattic
The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
Read full review
Zoho
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
Read full review
Usability
Strapi
No answers on this topic
Automattic
Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
Read full review
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
Read full review
Reliability and Availability
Strapi
No answers on this topic
Automattic
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Read full review
Zoho
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
Read full review
Performance
Strapi
No answers on this topic
Automattic
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Read full review
Zoho
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
Read full review
Support Rating
Strapi
No answers on this topic
Automattic
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
Read full review
Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
Read full review
In-Person Training
Strapi
No answers on this topic
Automattic
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
Read full review
Zoho
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
Read full review
Online Training
Strapi
No answers on this topic
Automattic
It is very easy to find online resources to learn how to do just about anything with WordPress.
Read full review
Zoho
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
Read full review
Implementation Rating
Strapi
No answers on this topic
Automattic
WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
Read full review
Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
Strapi
No answers on this topic
Automattic
WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
Read full review
Zoho
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
Read full review
Contract Terms and Pricing Model
Strapi
No answers on this topic
Automattic
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
Read full review
Scalability
Strapi
No answers on this topic
Automattic
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
Read full review
Zoho
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
Read full review
Professional Services
Strapi
No answers on this topic
Automattic
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
Strapi
  • Easy to setup.
  • Customize the ui.
  • Increased productivity.
  • Get prebuilt auth apis.
  • Customize the backend and add new apis.
Read full review
Automattic
  • Allowed us to being all websites under a single umbrella, saving costs on similar products.
  • It's increased our website turn time and made us faster and more efficient at launching websites.
  • Edits and tweaks happen much faster as we have a customized environment.
Read full review
Zoho
  • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
  • we have found a much higher customer engagement rate and ROI
  • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
Read full review
ScreenShots

Strapi Screenshots

Screenshot of Content Type BuilderScreenshot of Content Manager edit layoutScreenshot of Content Type builder contents with groupsScreenshot of Content Manager Layout ViewScreenshot of Content Manager List view

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.