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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurePayroll By Paychex

    Score2 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    SurePayroll By PaychexTipalti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SurePayroll By PaychexTipalti
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    SurePayroll By PaychexTipalti
    Considered Both Products
    Paychex Inc.
    No answer on this topic
    Tipalti
    No answer on this topic
    Key User Insights
    Would buy again
    38%
    Would buy again
    6 Answers
    98%
    Would buy again
    94 Answers
    Delivers good value for the price
    44%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    44%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    38%
    Lived up to sales and marketing promises
    6 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    56%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    SurePayroll By PaychexTipalti
    Payroll Management
    Comparison of Payroll Management features of SurePayroll By Paychex and Tipalti
    Feature
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Tipalti
    -
    Ratings
    Pay calculation2.516 Ratings00 Ratings
    Support for external payroll vendors1.012 Ratings00 Ratings
    Off-cycle/On-Demand payment1.09 Ratings00 Ratings
    Benefit plan administration1.27 Ratings00 Ratings
    Direct deposit files1.213 Ratings00 Ratings
    Salary revision and increment management1.212 Ratings00 Ratings
    Reimbursement management1.210 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SurePayroll By Paychex and Tipalti
    Feature
    SurePayroll By Paychex
    -
    Ratings
    Tipalti
    9.1
    64 Ratings
    17% above category average
    Customizable Approval Policies00 Ratings8.952 Ratings
    Financial Document Management00 Ratings8.749 Ratings
    Payment Status Tracking00 Ratings9.461 Ratings
    Payment Audit Trail00 Ratings9.355 Ratings
    Duplicate Bill Detection00 Ratings9.454 Ratings
    Advanced OCR00 Ratings8.346 Ratings
    Electronic Funds Transfer00 Ratings9.650 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of SurePayroll By Paychex and Tipalti
    Feature
    SurePayroll By Paychex
    -
    Ratings
    Tipalti
    8.7
    56 Ratings
    19% above category average
    Automated Accounts Payable Processes00 Ratings8.953 Ratings
    Vendor Management00 Ratings9.153 Ratings
    Tax Form Preparation00 Ratings7.933 Ratings
    Best Alternatives
    SurePayroll By PaychexTipalti
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    BILL
    Score8.3 out of 10
    Medium-sized Companies
    APS
    Score6 out of 10
    Stampli
    Score8.2 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.6 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurePayroll By PaychexTipalti
    Likelihood to Recommend
    1.0
    (27 ratings)
    9.1
    (103 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    1.0
    (3 ratings)
    9.2
    (79 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.2
    (5 ratings)
    7.3
    (14 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    SurePayroll By PaychexTipalti
    Likelihood to Recommend
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    Paychex Inc.
    No answers on this topic
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    Paychex Inc.
    No answers on this topic
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    Online Training
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    Paychex Inc.
    No answers on this topic
    Tipalti
    We were given the option of only one integration.
    Read full review
    Professional Services
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Return on Investment
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    ScreenShots

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal