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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyMonkey

    Score8.1 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    SurveyMonkeyTripIt
    Editions & Modules
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    SurveyMonkeyTripIt
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SurveyMonkeyTripIt
    Considered Both Products
    SurveyMonkey, Inc
    No answer on this topic
    SAP Concur
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    34 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    81%
    Delivers good value for the price
    30 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    36 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    28 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    31 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    SurveyMonkeyTripIt
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    TripIt
    -
    Ratings
    Survey templates8.075 Ratings00 Ratings
    Themes7.367 Ratings00 Ratings
    Custom logo/branding6.367 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    TripIt
    -
    Ratings
    Changes to live survey7.062 Ratings00 Ratings
    Question design help6.872 Ratings00 Ratings
    Multiple question types9.078 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    TripIt
    -
    Ratings
    Survey logic flexibility7.372 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    TripIt
    -
    Ratings
    Response tracking7.577 Ratings00 Ratings
    Data export6.374 Ratings00 Ratings
    Standard reports8.077 Ratings00 Ratings
    Custom reports6.864 Ratings00 Ratings
    Analytics7.065 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    TripIt
    -
    Ratings
    Access controls8.067 Ratings00 Ratings
    Compliance8.558 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    TripIt
    -
    Ratings
    Vendor-offered crowdsourcing7.332 Ratings00 Ratings
    Respondent restrictions7.846 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of SurveyMonkey and TripIt
    Feature
    SurveyMonkey
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    SurveyMonkeyTripIt
    Small Businesses
    Jotform
    Score8.5 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyMonkeyTripIt
    Likelihood to Recommend
    8.7
    (111 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    9.0
    (26 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (41 ratings)
    8.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.4
    (35 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SurveyMonkeyTripIt
    Likelihood to Recommend
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
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    Pros
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
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    Cons
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
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    Likelihood to Renew
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
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    Usability
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
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    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
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    Reliability and Availability
    SurveyMonkey, Inc
    No answers on this topic
    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
    Read full review
    Performance
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
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    Support Rating
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
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    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
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    Implementation Rating
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    Alternatives Considered
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
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    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    Scalability
    SurveyMonkey, Inc
    No answers on this topic
    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
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    Return on Investment
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
    Read full review
    ScreenShots