What users are saying about
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Top Rated
1309 Ratings
2 Ratings
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Score 10 out of 100

UKG Pro

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Top Rated
1309 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Human Resource Management

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.7
    87%
    689 Ratings

    Employment history

    N/A
    0 Ratings
    8.4
    84%
    717 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.3
    83%
    693 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.0
    80%
    682 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.6
    76%
    604 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.9
    79%
    617 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.8
    78%
    488 Ratings

    Payroll Management

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.5

    UKG Pro

    85%
    UKG Pro ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.9
    89%
    669 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    310 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.6
    86%
    194 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.9
    79%
    608 Ratings

    Direct deposit files

    N/A
    0 Ratings
    9.0
    90%
    663 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.5
    85%
    540 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.0
    80%
    57 Ratings

    Leave and Attendance Management

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    7.8

    UKG Pro

    78%
    UKG Pro ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    8.0
    80%
    475 Ratings

    Balance details

    N/A
    0 Ratings
    7.8
    78%
    496 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.7
    77%
    410 Ratings

    Employee Self Service

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.6

    UKG Pro

    86%
    UKG Pro ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.9
    89%
    727 Ratings

    Update personal information

    N/A
    0 Ratings
    8.9
    89%
    731 Ratings

    View company policy documentation

    N/A
    0 Ratings
    8.6
    86%
    523 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.7
    77%
    268 Ratings

    View job history

    N/A
    0 Ratings
    8.8
    88%
    715 Ratings

    Asset Management

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    7.4

    UKG Pro

    74%
    UKG Pro ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.4
    74%
    179 Ratings

    HR Reporting

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    7.2

    UKG Pro

    72%
    UKG Pro ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    7.4
    74%
    671 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.7
    77%
    683 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    6.4
    64%
    465 Ratings

    Onboarding

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.2

    UKG Pro

    82%
    UKG Pro ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.3
    83%
    514 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.0
    80%
    414 Ratings

    Performance and Goals

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    7.7

    UKG Pro

    77%
    UKG Pro ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.9
    79%
    270 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.8
    78%
    334 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    7.3
    73%
    233 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.7
    77%
    309 Ratings

    Performance Management

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    8.1
    81%
    383 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.8
    78%
    302 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.2
    82%
    405 Ratings

    Review reminders

    N/A
    0 Ratings
    8.2
    82%
    368 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    8.2
    82%
    310 Ratings

    Succession Planning

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    7.4

    UKG Pro

    74%
    UKG Pro ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.0
    70%
    141 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.5
    75%
    148 Ratings

    Candidate search

    N/A
    0 Ratings
    7.7
    77%
    146 Ratings

    Candidate development

    N/A
    0 Ratings
    7.4
    74%
    138 Ratings

    Recruiting / ATS

    WorkforceHub, powered by SwipeClock

    Feature Set Not Supported
    N/A
    8.1

    UKG Pro

    81%
    UKG Pro ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    8.1
    81%
    408 Ratings

    Company Website Posting

    N/A
    0 Ratings
    8.7
    87%
    391 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    8.0
    80%
    311 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.2
    82%
    364 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.3
    73%
    301 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    8.5
    85%
    391 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.9
    79%
    363 Ratings

    Attribute Ratings

    • WorkforceHub, powered by SwipeClock is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    WorkforceHub, powered by SwipeClock

    90%
    1 Rating
    8.4

    UKG Pro

    84%
    881 Ratings

    Likelihood to Renew

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.8

    UKG Pro

    98%
    190 Ratings

    Usability

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    7.9

    UKG Pro

    79%
    176 Ratings

    Availability

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.3

    UKG Pro

    93%
    130 Ratings

    Performance

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    8.4

    UKG Pro

    84%
    480 Ratings

    Support Rating

    10.0

    WorkforceHub, powered by SwipeClock

    100%
    2 Ratings
    8.2

    UKG Pro

    82%
    784 Ratings

    In-Person Training

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.9

    UKG Pro

    99%
    85 Ratings

    Online Training

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    8.7

    UKG Pro

    87%
    198 Ratings

    Implementation Rating

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    8.9

    UKG Pro

    89%
    153 Ratings

    Configurability

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    8.6

    UKG Pro

    86%
    147 Ratings

    Ease of integration

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    7.9

    UKG Pro

    79%
    125 Ratings

    Product Scalability

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.2

    UKG Pro

    92%
    91 Ratings

    Vendor post-sale

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.0

    UKG Pro

    90%
    105 Ratings

    Vendor pre-sale

    WorkforceHub, powered by SwipeClock

    N/A
    0 Ratings
    9.1

    UKG Pro

    91%
    91 Ratings

    Likelihood to Recommend

    SwipeClock

    It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
    Read full review

    UKG

    I think that UKG Pro is well suited to organizations that are looking for a comprehensive HR solution. They would also be good for organizations looking for stand-alone applicant tracking systems or a stand-alone payroll system. On the other hand, an organization that did not have someone with analytics skills to utilize Cognos might find their reporting system to be inadequate.
    Read full review

    Pros

    SwipeClock

    • Time Tracking
    • PTO Tracking
    • Scheduling
    Read full review

    UKG

    • Streamline payroll and tax payments
    • BI reports and analytics - via scheduled delivery
    • Consolidating all employee data on a user-friendly platform for easy navigation and administration
    • Products are holistic, and all geared towards helping HR and companies manage their teams and team members
    Read full review

    Cons

    SwipeClock

    • Improves set up time
    Read full review

    UKG

    • Indeed Easy Apply Integration - has been down for a long time due to issues, but it makes it difficult because this is a useful feature that we have to manually add applicants to positions.
    • Recruiting Gateway - there are issues with re-hiring previous employees and hiring current interns because the email is always linked to the organization's email if hired in the system. No easy way to do this.
    • More features in the Recruiting Gateway - it would be nice to have more options for moving candidates around and creating a way to send mass emails to a pool of applicants created.
    Read full review

    Pricing Details

    WorkforceHub, powered by SwipeClock

    Starting Price

    Editions & Modules

    WorkforceHub, powered by SwipeClock editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      UKG Pro

      Starting Price

      Editions & Modules

      UKG Pro editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Contact UKG

        Likelihood to Renew

        SwipeClock

        No answers on this topic

        UKG

        We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
        Read full review

        Usability

        SwipeClock

        No answers on this topic

        UKG

        There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
        Read full review

        Reliability and Availability

        SwipeClock

        No answers on this topic

        UKG

        I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
        Read full review

        Performance

        SwipeClock

        No answers on this topic

        UKG

        Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
        Read full review

        Support Rating

        SwipeClock

        Everyone I work with at TimeSimplicity is professional and knowledgeable.
        Read full review

        UKG

        Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
        Read full review

        In-Person Training

        SwipeClock

        No answers on this topic

        UKG

        I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
        Read full review

        Online Training

        SwipeClock

        No answers on this topic

        UKG

        I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
        Read full review

        Implementation Rating

        SwipeClock

        No answers on this topic

        UKG

        Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
        Read full review

        Alternatives Considered

        SwipeClock

        No answers on this topic

        UKG

        UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
        Read full review

        Scalability

        Return on Investment

        SwipeClock

        • ROI
        • Tracking PTO improvement
        • Robust scheduling
        Read full review

        UKG

        • Increased employee engagement - we have seen a significant increase in employee traffic to our UKG Pro site in recent months.
        • Cost savings using certain modules that were actually duplicated in previous systems and consolidated our usage into UKG Pro.
        • Managers do not have to use multiple systems to learn about their employees - they have all the information they need in UKG Pro, and with some training, they have been able to minimize the need to reach out to HR for information that they already have.
        Read full review

        Screenshots

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