What users are saying about
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Top Rated
1219 Ratings
1 Rating
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Score 9 out of 100

UKG Pro

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Top Rated
1219 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

WorkforceHub, powered by SwipeClock

It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
Jeanette Carroll | TrustRadius Reviewer

UKG Pro

I have worked with other HR systems and this one just doesn't compare. The ease of use and system availability for administrators is amazing. I worked with UltiPro at a company and left and wasn't using it for two years. When I came back to a company that had it, within a day I felt like a fluent UltiPro user again. Its just that easy to use and the same goes for the end user. We even have Partners that are updating their own direct deposits and enrolling in benefits!
Abby Zimmerman | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

WorkforceHub, powered by SwipeClock
UKG Pro
7.9
Employee demographic data
WorkforceHub, powered by SwipeClock
UKG Pro
8.5
Employment history
WorkforceHub, powered by SwipeClock
UKG Pro
7.8
Job profiles and administration
WorkforceHub, powered by SwipeClock
UKG Pro
8.2
Workflow for transfers, promotions, pay raises, etc.
WorkforceHub, powered by SwipeClock
UKG Pro
8.0
Organizational charting
WorkforceHub, powered by SwipeClock
UKG Pro
7.2
Organization and location management
WorkforceHub, powered by SwipeClock
UKG Pro
8.0
Compliance data (COBRA, OSHA, etc.)
WorkforceHub, powered by SwipeClock
UKG Pro
7.8

Payroll Management

WorkforceHub, powered by SwipeClock
UKG Pro
8.3
Pay calculation
WorkforceHub, powered by SwipeClock
UKG Pro
8.6
Support for external payroll vendors
WorkforceHub, powered by SwipeClock
UKG Pro
8.1
Off-cycle/On-Demand payment
WorkforceHub, powered by SwipeClock
UKG Pro
8.0
Benefit plan administration
WorkforceHub, powered by SwipeClock
UKG Pro
8.1
Direct deposit files
WorkforceHub, powered by SwipeClock
UKG Pro
9.0
Salary revision and increment management
WorkforceHub, powered by SwipeClock
UKG Pro
8.4
Reimbursement management
WorkforceHub, powered by SwipeClock
UKG Pro
8.0

Leave and Attendance Management

WorkforceHub, powered by SwipeClock
UKG Pro
7.5
Approval workflow
WorkforceHub, powered by SwipeClock
UKG Pro
7.5
Balance details
WorkforceHub, powered by SwipeClock
UKG Pro
7.7
Annual carry-forward and encashment
WorkforceHub, powered by SwipeClock
UKG Pro
7.2

Employee Self Service

WorkforceHub, powered by SwipeClock
UKG Pro
8.3
View and generate pay and benefit information
WorkforceHub, powered by SwipeClock
UKG Pro
8.7
Update personal information
WorkforceHub, powered by SwipeClock
UKG Pro
8.9
View company policy documentation
WorkforceHub, powered by SwipeClock
UKG Pro
8.1
Employee recognition
WorkforceHub, powered by SwipeClock
UKG Pro
7.6
View job history
WorkforceHub, powered by SwipeClock
UKG Pro
8.4

Asset Management

WorkforceHub, powered by SwipeClock
UKG Pro
6.3
Tracking of all physical assets
WorkforceHub, powered by SwipeClock
UKG Pro
6.3

HR Reporting

WorkforceHub, powered by SwipeClock
UKG Pro
7.6
Report builder
WorkforceHub, powered by SwipeClock
UKG Pro
7.7
Pre-built reports
WorkforceHub, powered by SwipeClock
UKG Pro
7.8
Ability to combine HR data with external data
WorkforceHub, powered by SwipeClock
UKG Pro
7.3

Onboarding

WorkforceHub, powered by SwipeClock
UKG Pro
8.5
New hire portal
WorkforceHub, powered by SwipeClock
UKG Pro
8.7
Manager tracking tools
WorkforceHub, powered by SwipeClock
UKG Pro
8.3

Performance and Goals

WorkforceHub, powered by SwipeClock
UKG Pro
7.4
Corporate goal setting
WorkforceHub, powered by SwipeClock
UKG Pro
7.2
Individual goal setting
WorkforceHub, powered by SwipeClock
UKG Pro
7.8
Line-of sight-visibility
WorkforceHub, powered by SwipeClock
UKG Pro
7.2
Performance tracking
WorkforceHub, powered by SwipeClock
UKG Pro
7.7

Performance Management

WorkforceHub, powered by SwipeClock
UKG Pro
7.5
Performance plans
WorkforceHub, powered by SwipeClock
UKG Pro
7.5
Performance improvement plans
WorkforceHub, powered by SwipeClock
UKG Pro
7.1
Review status tracking
WorkforceHub, powered by SwipeClock
UKG Pro
7.9
Review reminders
WorkforceHub, powered by SwipeClock
UKG Pro
7.3
Multiple review frequency
WorkforceHub, powered by SwipeClock
UKG Pro
7.6

Succession Planning

WorkforceHub, powered by SwipeClock
UKG Pro
7.0
Create succession plans/pools
WorkforceHub, powered by SwipeClock
UKG Pro
6.8
Candidate ranking
WorkforceHub, powered by SwipeClock
UKG Pro
7.2
Candidate search
WorkforceHub, powered by SwipeClock
UKG Pro
7.2
Candidate development
WorkforceHub, powered by SwipeClock
UKG Pro
6.8

Recruiting / ATS

WorkforceHub, powered by SwipeClock
UKG Pro
7.7
Job Requisition Management
WorkforceHub, powered by SwipeClock
UKG Pro
7.6
Company Website Posting
WorkforceHub, powered by SwipeClock
UKG Pro
8.4
Publish to Social Media
WorkforceHub, powered by SwipeClock
UKG Pro
7.3
Job Search Site Posting
WorkforceHub, powered by SwipeClock
UKG Pro
7.8
Duplicate Candidate Prevention
WorkforceHub, powered by SwipeClock
UKG Pro
6.9
Applicant Tracking
WorkforceHub, powered by SwipeClock
UKG Pro
8.0
Notifications and Alerts
WorkforceHub, powered by SwipeClock
UKG Pro
7.6

Pros

WorkforceHub, powered by SwipeClock

  • Time Tracking
  • PTO Tracking
  • Scheduling
Jeanette Carroll | TrustRadius Reviewer

UKG Pro

  • UKG Pro has a fantastic support team that wants you to get the most out of the product in terms of functionality
  • The UKG Community is a valuable resource that is very reliable for trainings and troubleshooting
  • UKG Pro is filled with endless possibilities for custom settings and builds specific to your needs as a company
Jeremy Johnson | TrustRadius Reviewer

Cons

WorkforceHub, powered by SwipeClock

  • Improves set up time
Jeanette Carroll | TrustRadius Reviewer

UKG Pro

  • Supervisors have difficulty with the time off approvals. It's not intuitive. Would like to see an interactive time off calendar that allows them to view approved, pending, canceled and rejected requests and also to approve/reject requests from the calendar.
  • Timesheets do not display daily hours in terms of regular and OT. It just lists the total number of hours worked. It would be helpful if it would break it down to regular and OT on the timesheet itself. Makes it easier for supervisors when reviewing and approving timecards.
  • In the Employee Admin/My Employees list, it would be nice if the default view was active employees only. Most of the time that is what people want to see. There are far less times that we try to view termed employees.
  • When employees use the mobile app and try to access their timecards, it diverts them to the web version and they have to log in a second time. It would be nice to have an app that they could access all that information in a single location.
Jackie Marchand | TrustRadius Reviewer

Likelihood to Renew

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.5
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 110 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.7
Based on 129 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.3
Based on 484 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

WorkforceHub, powered by SwipeClock

WorkforceHub, powered by SwipeClock 10.0
Based on 2 answers
Everyone I work with at TimeSimplicity is professional and knowledgeable.
Jeanette Carroll | TrustRadius Reviewer

UKG Pro

UKG Pro 7.5
Based on 787 answers
I have always had quick response times from UKG.The support staff has always been very knowledgeable and will to assist.They like to help you with your issue and show you how to correct if needed again.They also provide articles and step by step instruction if necessary.I am a very hands on person. They will help by explaining what and why, which is a big deal to me
Deborah Van Dyke | TrustRadius Reviewer

In-Person Training

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.6
Based on 153 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

WorkforceHub, powered by SwipeClock

No answers on this topic

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

WorkforceHub, powered by SwipeClock

  • ROI
  • Tracking PTO improvement
  • Robust scheduling
Jeanette Carroll | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

Screenshots

WorkforceHub, powered by SwipeClock

Pricing Details

WorkforceHub, powered by SwipeClock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

WorkforceHub, powered by SwipeClock
9.0
UKG Pro
8.6

Likelihood to Renew

WorkforceHub, powered by SwipeClock
UKG Pro
9.5

Usability

WorkforceHub, powered by SwipeClock
UKG Pro
8.4

Reliability and Availability

WorkforceHub, powered by SwipeClock
UKG Pro
7.7

Performance

WorkforceHub, powered by SwipeClock
UKG Pro
8.3

Support Rating

WorkforceHub, powered by SwipeClock
10.0
UKG Pro
7.5

In-Person Training

WorkforceHub, powered by SwipeClock
UKG Pro
9.0

Online Training

WorkforceHub, powered by SwipeClock
UKG Pro
7.8

Implementation Rating

WorkforceHub, powered by SwipeClock
UKG Pro
7.6

Scalability

WorkforceHub, powered by SwipeClock
UKG Pro
8.4

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