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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Titan CMS

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Titan CMS is a web content management system (CMS) used to build public websites, intranets, extranets and portals. Powered by Northwoods, it leverages industry standard MVC for .NET Framework and provides a content management workstation interface to produce performance-driven websites.

    $9,500

    one-time fee

    Pricing
    TeamViewerTitan CMS
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Base License
    $9,500
    one-time fee
    Professional License
    Contact Sales for Details
    one-time fee
    Corporate License
    Contact Sales for Details
    one-time fee
    Enterprise License
    Contact Sales for Details
    one-time fee
    Offerings
    Pricing Offerings
    TeamViewerTitan CMS
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$5,000
    Additional Details——
    More Pricing Information
    Community Pulse
    TeamViewerTitan CMS
    Considered Both Products
    TeamViewer
    No answer on this topic
    Northwoods
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    383 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    354 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    417 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    288 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    356 Answers
    No answers on this topic
    Features
    TeamViewerTitan CMS
    Security
    Comparison of Security features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Titan CMS
    3.0
    5 Ratings
    93% below category average
    Role-based user permissions8.869 Ratings3.05 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    Titan CMS
    -
    Ratings
    File transfer8.9521 Ratings00 Ratings
    Instant message8.8481 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5366 Ratings00 Ratings
    Session record8.4376 Ratings00 Ratings
    Annotations8.2143 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Titan CMS
    4.0
    2 Ratings
    64% below category average
    Third-party software integrations8.048 Ratings00 Ratings
    API00 Ratings4.02 Ratings
    Internationalization / multi-language00 Ratings4.02 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Titan CMS
    -
    Ratings
    Attended device access9.180 Ratings00 Ratings
    Unattended device access8.777 Ratings00 Ratings
    Mobile device access8.071 Ratings00 Ratings
    Virtual device access8.667 Ratings00 Ratings
    Multiple-display support8.668 Ratings00 Ratings
    Multiple concurrent sessions8.470 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    -
    Ratings
    Titan CMS
    4.6
    5 Ratings
    52% below category average
    WYSIWYG editor00 Ratings8.04 Ratings
    Code quality / cleanliness00 Ratings3.04 Ratings
    Admin section00 Ratings6.04 Ratings
    Page templates00 Ratings2.05 Ratings
    Library of website themes00 Ratings8.02 Ratings
    Mobile optimization / responsive design00 Ratings2.03 Ratings
    Publishing workflow00 Ratings3.05 Ratings
    Form generator00 Ratings5.05 Ratings
    Web Content Management
    Comparison of Web Content Management features of TeamViewer and Titan CMS
    Feature
    TeamViewer
    -
    Ratings
    Titan CMS
    3.8
    5 Ratings
    66% below category average
    Content taxonomy00 Ratings5.05 Ratings
    SEO support00 Ratings1.05 Ratings
    Bulk management00 Ratings8.05 Ratings
    Availability / breadth of extensions00 Ratings1.04 Ratings
    Community / comment management00 Ratings4.04 Ratings
    Best Alternatives
    TeamViewerTitan CMS
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerTitan CMS
    Likelihood to Recommend
    8.8
    (611 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (59 ratings)
    9.5
    (3 ratings)
    Availability
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (51 ratings)
    8.0
    (2 ratings)
    In-Person Training
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (166 ratings)
    10.0
    (1 ratings)
    Configurability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamViewerTitan CMS
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Northwoods
    Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Northwoods
    • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
    • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
    • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Northwoods
    • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
    • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
    • A drag and drop to upload feature would be very helpful.
    • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Northwoods
    Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one. Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Northwoods
    Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Northwoods
    No answers on this topic
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Northwoods
    No answers on this topic
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Northwoods
    I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Northwoods
    It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
    Incentivized
    Read full review
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Northwoods
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Northwoods
    Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Northwoods
    Clients have access to the online and PDF documentation, also tips and how-tos for the most current versions of Titan CMS in the market. Check out our full documentation library! unlimited Dev/ QA/ Server install. Load balancing, and cluster support included. Upgrade options included free of cost along with unlimited CPUs per server.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Northwoods
    No answers on this topic
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Northwoods
    • Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
    • Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
    • Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Titan CMS Screenshots

    Screenshot of the Titan CMS Content Library, which is a central repository for resuable content that lets users save global and personal content blocks and access Titan CMS-delivered and theme-based templates to build pages.Screenshot of Titan CMS' admin interface, which includes a simple app ribbon, drag-and-drop design, file upload functionality, search capability, and a flat navigation tree to locate and manage both content, data, image, and files.