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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Veeam Data Platform

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    TeamViewerVeeam Data Platform
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    TeamViewerVeeam Data Platform
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    TeamViewerVeeam Data Platform
    Considered Both Products
    TeamViewer
    Chose TeamViewer
    LogMeIn did away with thier free accounts when they said the wouldnt. So, Teamviewer got to fill those shoes, and it has done so very well.
    Incentivized
    Chose TeamViewer
    MSP360 has a Remote Desktop option that [has] similar functionality to TeamViewer. We have found it is a little less mature though does act as a decent backup if we cannot start a TeamViewer session with someone. Despite TeamViewer being more expensive, the reliability and …
    Incentivized
    Chose TeamViewer
    TeamViewer was chosen after we tried many different and well branded competitors. The most important factor was security [...]. TeamViewer HIPAA & SOC 2 compliant is trusted by the largest organizations.
    Fast to implement/install, monitor and manage, is needed when we have now …
    Incentivized
    Chose TeamViewer
    I have used numerous remote PC software solutions and TeamViewer is clearly the best that I have used. It is simple, secure and easy for end users to handle. It works well over the internet without a VPN, unlike SMS. It also works well with all monitor sizes and dual monitors. …
    Incentivized
    Veeam Software
    Chose Veeam Data Platform
    Firstly, we choose Veeam long time ago. At that time, there were not many cloud-based systems, so we had no intention of cloud backups. We did POC of all the above-mentioned systems and all of our engineers liked Veeam over all others due to super easy to use and restoring was …
    Incentivized
    Chose Veeam Data Platform
    Compared to ArcServer which I've used over 5+ years ago for tape backups. Veeam is a much simpler solution to interface with, setup and execute your backups. The only major drawback is having to buy different licenses for different platforms - Hyper-V, VMWare or physical …
    Incentivized
    Chose Veeam Data Platform
    We started with Symantec Backup Exec in 2013 for our backups. while upgrading our equipment and infrastructure we migrated all physical server to virtual machines and also moved to Veeam Backup & Replication to perform the VM backups. We used both for restoring the files and …
    Incentivized
    Chose Veeam Data Platform
    Veeam Backup & Replication Community Edition blows all of these out of water. It's Enterprise Edition has exhaustive features, and the monthly subscription rate is reasonable.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    383 Answers
    99%
    Would buy again
    664 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    354 Answers
    98%
    Delivers good value for the price
    631 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    417 Answers
    98%
    Happy with the feature set
    674 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    288 Answers
    97%
    Lived up to sales and marketing promises
    548 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    356 Answers
    96%
    Implementation went as expected
    596 Answers
    Features
    TeamViewerVeeam Data Platform
    Security
    Comparison of Security features of TeamViewer and Veeam Data Platform
    Feature
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Veeam Data Platform
    -
    Ratings
    Role-based user permissions8.869 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Veeam Data Platform
    Feature
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    Veeam Data Platform
    -
    Ratings
    File transfer8.9521 Ratings00 Ratings
    Instant message8.8481 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5366 Ratings00 Ratings
    Session record8.4376 Ratings00 Ratings
    Annotations8.2143 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Veeam Data Platform
    Feature
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Veeam Data Platform
    -
    Ratings
    Third-party software integrations8.048 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Veeam Data Platform
    Feature
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Veeam Data Platform
    -
    Ratings
    Attended device access9.180 Ratings00 Ratings
    Unattended device access8.777 Ratings00 Ratings
    Mobile device access8.071 Ratings00 Ratings
    Virtual device access8.667 Ratings00 Ratings
    Multiple-display support8.668 Ratings00 Ratings
    Multiple concurrent sessions8.470 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of TeamViewer and Veeam Data Platform
    Feature
    TeamViewer
    -
    Ratings
    Veeam Data Platform
    8.9
    515 Ratings
    6% above category average
    Universal recovery00 Ratings9.0443 Ratings
    Instant recovery00 Ratings8.8465 Ratings
    Recovery verification00 Ratings8.9445 Ratings
    Business application protection00 Ratings8.7390 Ratings
    Multiple backup destinations00 Ratings9.1470 Ratings
    Incremental backup identification00 Ratings9.1480 Ratings
    Backup to the cloud00 Ratings9.0342 Ratings
    Deduplication and file compression00 Ratings9.0444 Ratings
    Snapshots00 Ratings8.9399 Ratings
    Flexible deployment00 Ratings8.6394 Ratings
    Management dashboard00 Ratings8.3176 Ratings
    Platform support00 Ratings8.7435 Ratings
    Retention options00 Ratings9.0440 Ratings
    Encryption00 Ratings9.1407 Ratings
    Best Alternatives
    TeamViewerVeeam Data Platform
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerVeeam Data Platform
    Likelihood to Recommend
    8.8
    (611 ratings)
    8.9
    (971 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    7.9
    (59 ratings)
    Usability
    9.0
    (59 ratings)
    9.7
    (48 ratings)
    Availability
    9.1
    (6 ratings)
    9.0
    (12 ratings)
    Performance
    9.1
    (6 ratings)
    7.8
    (13 ratings)
    Support Rating
    9.2
    (51 ratings)
    8.4
    (50 ratings)
    In-Person Training
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (4 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    8.7
    (166 ratings)
    7.0
    (34 ratings)
    Configurability
    8.4
    (5 ratings)
    7.7
    (12 ratings)
    Ease of integration
    9.1
    (5 ratings)
    8.0
    (13 ratings)
    Product Scalability
    9.1
    (6 ratings)
    8.8
    (13 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    8.5
    (12 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    7.3
    (13 ratings)
    User Testimonials
    TeamViewerVeeam Data Platform
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Veeam Software
    It is well-suited for most environments, from Small and medium businesses to large enterprises. But its cost may be prohibitive for smaller businesses with a limited budget. While there are multiple licensing levels, there may be a use case for creating a level between the community edition and the Foundation.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Veeam Software
    • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
    • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
    • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Veeam Software
    • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
    • I would love to run the platform natively on Linux, but I don't think it's an option.
    • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Veeam Software
    I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Veeam Software
    It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Veeam Software
    Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
    Incentivized
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
    Read full review
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
    Read full review
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Veeam Software
    I believe it's not possible to compare these three products, as none of them are as feature-rich as Veeam Data Platform. The addition of Proxmox-VE in version 12 was certainly a game-changer, as we were previously dependent on the VMware environment to access all the features that Veeam Data Platform offers.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Veeam Software
    • Positive impact: it "saved our ass" on one occasion. In that particular scenario, we were hit with ransomware.
    • On another occasion, it provided a means of building a staging environment from our production and saved us a significant amount of time from having to build from scratch.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Veeam Data Platform Screenshots

    Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.