TeamViewer vs. Veeam Data Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Veeam Data Platform
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
TeamViewerVeeam Data Platform
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
TeamViewerVeeam Data Platform
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
TeamViewerVeeam Data Platform
Considered Both Products
TeamViewer
Chose TeamViewer
LogMeIn did away with thier free accounts when they said the wouldnt. So, Teamviewer got to fill those shoes, and it has done so very well.
Chose TeamViewer
MSP360 has a Remote Desktop option that [has] similar functionality to TeamViewer. We have found it is a little less mature though does act as a decent backup if we cannot start a TeamViewer session with someone. Despite TeamViewer being more expensive, the reliability and …
Chose TeamViewer
TeamViewer was chosen after we tried many different and well branded competitors. The most important factor was security [...]. TeamViewer HIPAA & SOC 2 compliant is trusted by the largest organizations.
Fast to implement/install, monitor and manage, is needed when we have now …
Chose TeamViewer
I have used numerous remote PC software solutions and TeamViewer is clearly the best that I have used. It is simple, secure and easy for end users to handle. It works well over the internet without a VPN, unlike SMS. It also works well with all monitor sizes and dual monitors. …
Veeam Data Platform
Chose Veeam Data Platform
Firstly, we choose Veeam long time ago. At that time, there were not many cloud-based systems, so we had no intention of cloud backups. We did POC of all the above-mentioned systems and all of our engineers liked Veeam over all others due to super easy to use and restoring was …
Chose Veeam Data Platform
Compared to ArcServer which I've used over 5+ years ago for tape backups. Veeam is a much simpler solution to interface with, setup and execute your backups. The only major drawback is having to buy different licenses for different platforms - Hyper-V, VMWare or physical …
Chose Veeam Data Platform
We started with Symantec Backup Exec in 2013 for our backups. while upgrading our equipment and infrastructure we migrated all physical server to virtual machines and also moved to Veeam Backup & Replication to perform the VM backups. We used both for restoring the files and …
Chose Veeam Data Platform
Veeam Backup & Replication Community Edition blows all of these out of water. It's Enterprise Edition has exhaustive features, and the monthly subscription rate is reasonable.
Features
TeamViewerVeeam Data Platform
Security
Comparison of Security features of Product A and Product B
TeamViewer
8.6
49 Ratings
2% above category average
Veeam Data Platform
-
Ratings
Role-based user permissions8.649 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.5
535 Ratings
2% above category average
Veeam Data Platform
-
Ratings
File transfer8.8503 Ratings00 Ratings
Instant message8.6463 Ratings00 Ratings
Access to sleeping/powered-off computers7.3354 Ratings00 Ratings
Session record8.3362 Ratings00 Ratings
Annotations7.9127 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
TeamViewer
8.0
35 Ratings
2% above category average
Veeam Data Platform
-
Ratings
Third-party software integrations8.035 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
TeamViewer
8.3
60 Ratings
6% above category average
Veeam Data Platform
-
Ratings
Attended device access9.159 Ratings00 Ratings
Unattended device access8.455 Ratings00 Ratings
Mobile device access7.752 Ratings00 Ratings
Virtual device access8.349 Ratings00 Ratings
Multiple-display support8.250 Ratings00 Ratings
Multiple concurrent sessions8.349 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
TeamViewer
-
Ratings
Veeam Data Platform
9.0
375 Ratings
7% above category average
Universal recovery00 Ratings9.1318 Ratings
Instant recovery00 Ratings8.8336 Ratings
Recovery verification00 Ratings9.0322 Ratings
Business application protection00 Ratings8.8290 Ratings
Multiple backup destinations00 Ratings9.2342 Ratings
Incremental backup identification00 Ratings9.2353 Ratings
Backup to the cloud00 Ratings8.9240 Ratings
Deduplication and file compression00 Ratings9.1331 Ratings
Snapshots00 Ratings8.9300 Ratings
Flexible deployment00 Ratings8.7294 Ratings
Management dashboard00 Ratings8.663 Ratings
Platform support00 Ratings8.9319 Ratings
Retention options00 Ratings9.0323 Ratings
Encryption00 Ratings9.1293 Ratings
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User Ratings
TeamViewerVeeam Data Platform
Likelihood to Recommend
8.7
(557 ratings)
9.1
(783 ratings)
Likelihood to Renew
10.0
(64 ratings)
8.6
(42 ratings)
Usability
9.1
(57 ratings)
9.6
(36 ratings)
Availability
9.1
(5 ratings)
8.4
(8 ratings)
Performance
9.1
(5 ratings)
8.0
(8 ratings)
Support Rating
9.6
(50 ratings)
10.0
(37 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
7.3
(1 ratings)
Implementation Rating
8.9
(119 ratings)
10.0
(24 ratings)
Configurability
9.1
(4 ratings)
8.0
(7 ratings)
Ease of integration
9.1
(5 ratings)
8.0
(8 ratings)
Product Scalability
9.1
(5 ratings)
7.3
(8 ratings)
Vendor post-sale
8.5
(5 ratings)
6.5
(7 ratings)
Vendor pre-sale
9.1
(5 ratings)
5.1
(8 ratings)
User Testimonials
TeamViewerVeeam Data Platform
Likelihood to Recommend
TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
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Veeam Software
When backing up an entire machine, it does so very effectively. I believe this feature has a lot of experience when it comes to backups, as it clearly specifies—during the restoration process—which days you can restore the machine, with specific dates down to the hour. And the restoration time is quite fast compared to other applications
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Pros
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Veeam Software
  • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
  • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
  • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
Read full review
Cons
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
Read full review
Veeam Software
  • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
  • I would love to run the platform natively on Linux, but I don't think it's an option.
  • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
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Likelihood to Renew
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Veeam Software
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
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Usability
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Veeam Software
It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
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Reliability and Availability
TeamViewer
Always available if setup correctly.
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Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Veeam Software
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
Read full review
Veeam Software
We had used products like HP VSA, DoubleTake, and Unitrends, but due to the amount of data our file server housed, they were just either too slow or too expensive to maintain. Veeam is cheaper, faster, and better run than any of the others we have experience with. Would never look at going back.
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Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
Veeam Software
  • Nightly backups, plus fast restore capabilities, significantly reduce the risk that a hardware failure or ransomware incident will cause extended outages of identity, build, or engineering systems.
  • Features like immutable backups, AI-powered “clean backup” verification, and threat-focused tooling such as Recon Scanner help detect suspicious activity earlier and ensure that restore points are trustworthy, improving cyber-resilience overall.
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ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

Veeam Data Platform Screenshots

Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.